Karim Trapaga, COS

Miramar, FL 954-***-**** adygya@r.postjobfree.com

Professional Summary

To leverage my extensive experience and seek new challenges that allow me to utilize my skills effectively. I offer a proven track record of 20+ successful years in management and customer service, which enables me to build strong relationships with residents, coworkers, supervisors, and vendors. With a diverse background in management and customer service, I possess a unique blend of expertise. Coupled with my drive and determination, I am confident in achieving mutual growth and success. Education

Certified Occupancy Specialist – National Center for Housing Management Business Administration and Computers – Francisco Marroquin University, Guatemala Team Building and Management – American Management Association REAC – Florida Housing

Professional Experience

District Manager – Richman Property Services, Miami, FL October 2022 - Present

• Assist Regional Manager in supervising 7 properties, including 5 hi-rise & 2 Garden Style, including 1 Lease Up.

• Manage and supervise 4 properties totaling 298 units. Senior Property Manager – Richman Property Services, Miami, FL July 2021 – October 2022

• Manage and Supervise 4 hi-rise Tax Credit Properties, including 2 Senior Properties & 1 Lease Up. Multi-site Property Manager – McCormack Baron, Miami, FL 2018 - 2021

• Manage and Supervise Tax Credit properties, train new managers and assist sister properties. Property Manager – Waterton Residential, Miami, FL 2017 - 2018

• Manage and supervise 166 conventional apartment homes in a hi-rise property. Senior Property Manager – Richman Property Services, Miami, FL 2014 – 2017

• Manage and Supervise 4 hi-rise Tax Credit Properties, including 2 Senior Properties. Senior Property Manager – Property Management Advisors, Miami, FL 2010 - 2014

• Manage and coordinate leasing of over 500 Conventional Single-Family homes and apartments in Dade, Broward and Palm Beach Counties.

Senior Property Manager – Support and Consulting, Miramar, FL 2002 - 2010

• Manage and supervise 562 conventional apartment homes in a mid-rise, and garden style properties. Management Skill Set

• Proficient in strategic management, including annual budgeting, operating expenses, and marketing strategies.

• Experienced in strategic and financial planning, adept at analyzing payables and generating variance reports.

• Exceptional team leadership skills, focus on development, motivation, and fostering a positive work environment, with expertise in recruitment, hiring, mentoring, and training.

• Conducts thorough property visits and provides comprehensive feedback to managers and employees, ensuring operational excellence.

• Proven ability to reduce collections, increase economic occupancy, and enhance resident retention across diverse portfolios.

• Extensive knowledge in managing and supervising various property types, including Market Properties, High Rise, Tax Credit LIHTC, Section 8, and Senior Communities.

• Strong background in property rehabilitation and lease-up strategies, driving successful outcomes.

• In-depth understanding of fair housing regulations, federal and state laws, ensuring compliance in all operations.

• Highly organized, decisive, proactive, practical, and reliable with a strong focus on customer service and goals

• Excellent communication and interpersonal skills, facilitating effective collaboration and relationship-building.

• Dedicated to promoting and enforcing health and safety rules and regulations, prioritizing the well-being of employees and residents.

• Skilled in managing the performance of contractors and vendors, ensuring quality work on the properties.

• Proficient in computer technologies, including MS Office, Yardi, PropertyWare, and OneSite, enhancing operational efficiency and productivity.

• Demonstrated expertise in hiring, training, motivating, and supervising new managers, assistant managers, and leasing agents to drive operational success. Skillful coordination with maintenance supervisors to ensure the upkeep of grounds, manage special projects, and oversee general maintenance of buildings and units.

• Conduct thorough formal and informal performance evaluations, providing clear instruction and guidance to on-site staff on employee procedures and guidelines.

• Proficient in collecting and reviewing documentation for resident screening and application processing, coordinating unit inspections, lease signings, renewals, move-in procedures, and annual certifications.

• Conduct monthly market surveys and provide trend reports, actively monitoring competition and staying informed about neighborhood market conditions. Meticulously maintain records on all aspects of management activity on a daily, weekly, and monthly basis.

• Consistently submit accurate and timely required reports on a weekly and monthly basis, including proactive reporting of monthly variances and detailed narratives.

• Efficiently coordinate and supervise the upkeep and renewal of all annual permits and building licenses, ensuring compliance with legal and regulatory requirements.

Certifications & Licenses

• Certified Occupancy Specialist, National Center for Housing Management Languages

• English and Spanish