Edwin Cole
**** ********** ** ********** ** *****
adygw3@r.postjobfree.com
Education: Frostburg State University
B.S Mass Communication (December 2019)
Work Experience
FedEx, Contractor 2020-2023
● Delivered and retrieved over 200 packages a day to various homes and businesses in a timely manner through out the laurel area.
● Maintained great communication with customers and answered any questions regarding their package being picked up or delivered.
Woodmore Country Club, Server 2018-2020
Server Duties:
● Daily communicated various consumer orders with kitchen staff for proper distribution of food items for customer satisfaction
● Created a welcoming working environment with positive attitude for others to be able to work efficiently in a fast pace atmosphere
● Exercised soft skills for customer service to creative a positive work relationship Daily Responsibilities
● Clean and refill the beverage station
● Wash, dry and pack dishes future
● Take food and drink orders, provide service, and requested items both graciously and courteously to ensure that members/guests receive a high level of customer service
● Effectively communicated to members/guests any/all menu selections, provided best in class service and requested items both graciously and courteously
● Wrote the members/guests' food orders on order slips and enter orders into the point- of-sale system for transmittal to kitchen staff
● Engage with members/guests in a friendly manner
● Knowledge of the menu, with the ability to make suggestions. Ensure your members/guests are enjoying their meals and take immediate action to correct any problems. Collect payments from tables. Prepare checks that itemize and total meal costs and sales taxes.
Maryland National Capital Park and Planning Commission Camp Counselor (2016-2018)
● Interact with adolescence, while maintaining a safe and orderly environment
● Explain and assist children in activities
● Participate actively and assist in leading in opening and closing activities daily
● Engage and build genuine relationships with parents/participants and made all feel welcome
Sears Warehouse
Warehouse Associate (2015-2018)
● Assisted managers in achieving daily sales
● Maintained cleanliness of the men’s clothing department Webb Hatch Basketball Camp
Assistant camp counselor (June 2017-August 2017)
● Act as a role model to campers of all ages (9-13) at all times
● Maintain the general health, happiness and safety of the campers assigned
● Lead and assist with sports structure focusing on individual and team tactics, concentrated skill areas and review of rules with daily emphasis on character development
● Attend staff meetings and training sessions
Frostburg State University Production Studio
Film Producers (2017-2019)
● Filmed several school events including shows, games, promotions, and documentaries
● Produced a film with the frostburg mayor, fire chief and sheriff
● Wrote scripts for multiple programs
● Operated multiple cameras while filming for the school’s tv station and perform multiple task with the camera
● Created and dismantled multiple stages for multiple events on campus.
● Proficient using Excel, Microsoft Word, PowerPoint
● Proficient using Adobe Illustrator, Adobe Audtion, Adobe Premiere
● Proficient using Google: Docs, Slides, Sheets, Forms Capital Athletic Conference Student-Athlete Advisory Committee Representative (2017-2019)
● Co-chaired our annual Special Olympics
● Co-chaired my committee in a head basketball coaching search
● Reported on school pride and involvement
● Volunteered to work school events
Accomplishments:
Served as starting forward for Division III basketball (2015-2019)
● Acted as team captain from 2018-2019
● Recorded the most offensive and defensive rebounds in a season in school history
● Recorded the 3rd most blocks and rebounds in school history
● Scored over 1,000 points