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Customer Service Full Time

Location:
Union City, GA, 30291
Posted:
July 23, 2023

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Resume:

LAKESHA PARKER

SKILLS

• Scheduling and Coordinating

Employee Coaching and

Motivation

Performance Tracking and

Evaluations

• Shrinkage Prevention

Accounts Payable and Accounts

Receivable

• Hiring and Developing

• Inventory Restocking

• P&L Oversight

• Answering Customer Questions

• Discrepancy Resolution

Adding, Calculating and Billing

Machines

Equipment Monitoring and

Troubleshooting

CERTIFICATIONS

• Team Building Training

• Store Fundraisers

• Inventory leads

Outgoing Supervisor with 10+ years Customer service experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals.

WORK HISTORY

February 2021 to Current

Realty Execution Walmart, Atlanta, GA

September 2020 to February 2021

Picker and Packer Uniform Advantage, Lithia Springs, GA Reviewed and executed confidential documents, contracts and disclosures.

Developed new business and managed new and existing clients.

Deal with excess space, finding new uses for former Walmart stores.

Pulled orders quickly to maintain demanding productivity goals.

Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Removed items from shelves or storage bins and scanned tags.

Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of

CONTACT

Atlanta, GA 30349

404-***-****

adygu1@r.postjobfree.com

October 2019 to September 2020

Business Office Associate CarMax, Lithia Springs, GA October 2005 to May 2019

Assistant Store Manager Walmart, Atlanta, GA

customer service.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Provided clerical support to company employees by

copying, faxing and filing documents.

• Responded to inquiries from callers seeking information. Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.

Collected, arranged and input information into database system.

Maintained positive customer relationships by responding quickly to customer service inquiries.

Managed opening and closing procedures and

recommended changes to enhance efficiency of daily activities.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Interviewed, hired and trained staff associates and equipped to comply with company policies and

procedures.

Provided weekly work schedules to employees to

accommodate business demands and vacation requests.

Conducted weekly staff meetings to motivate staff

members, address concerns and questions, plan

improvements, and evaluate progress toward goals.

EDUCATION

March 2017

GED

Atlanta Technical College, Atlanta, GA



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