JHON LLOYD BACTOL DARRIGUEZ

Jumeirah village Circle Dubai

city adygrm@r.postjobfree.com

what’sapp : +639*********, Contact no.:058******* PROFESSIONAL Dedicated waiter over 6 years of exemplary service in the food

SUMMARY service industry. Committed to providing helpful,fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurant, bars, cafeterias, banquets, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.

PERSONAL Gender: Male Birth Date: June 18,

1994

INFORMATION Age: 27 yrs. old Birth Place: Mandaluyong City Civil Status: Single Religion: Roman Catholic

Height: 5’7 Weight: 55kg Citizenship:

Filipino

SAED ISTIGDAM (FUJI RESTAURANT)

Jeddah Kingdom of Saudi Arabia

PROFESSIONAL September 2018 - September 2020

EXPERIENCE (Waiter)

HAMBURGINI RESTAURANT

Riyadh Kingdom of Saudi Arabia

May 2016 – May 2018

(Service Crew)

PAGE 2

REAF AL ROMANA RESTAURANT

Riyadh Kingdom of Saudi Arabia

September 2015 – April 2016

(Waiter/Teaboy)

KENTUCKY FRIED CHICKEN

Edsa Guadalupe Makati City Philippines

January 2014 – April 2015

(Cashier/Pantry)

CITY GIRL SPA

Vergara Mandaluyong City

October 2012-December 2013

(Massage therapist )

• Provide excellent customer service to everyone who visits your restaurant.

• Ensure that the place of work and surroundings area is kept clean and organized at all times.

• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

• Monitor operating supplies, equipment and reduce spoilage and wastage successfully

• Handle guest enquiries in a courteous and efficient manner and report guest complaints to supervisors.

• Report guest complaints immediately to the supervisors and ensure follow up is performed

• Assist diners with ordering by answering menu questions or making recommendations upon request.

• Take accurate food and drink orders using a POS system and communicate order details to the kitchen staff as needed.

• Inform guests about restaurant customer loyalty program, or any other specials and promotions.

• Serve food and drink orders to guests.

• Stay up to date on any menu changes and daily specials. PAGE 3

• Check in with diners to make sure they are enjoying their meals and correct any problems.

• Clear away dirty plates, glassware, flatware and linens and clean tables after dinners have finished.

• Deliver checks and process bill payments.

• Must follow all cash handling policies and procedures. EDUCATION PRIMARY: Mandaluyong Elementary School

Vergara Mandaluyong City

(2000-2006)

SECONDARY: Isaac Lopez Integrated School

Vergara Mandaluyong City

(2007-2013)

VOCATIONAL: Mandaluyong Manpower Development Center Welfare Ville village Compound Mandaluyong City

(July 2013-September 2013)

Masseur

KEY • Creativity

QUALIFICATION • Customer Service Skills

• Communication

• Teamwork skills

• Problem Solving

PAGE 4

• Top-ranked pro in F&B upselling

• Food safety & Personal hygiene

• Provider and attentive service

• Written and verbal Communication skills

REFERENCES Robert Matawaran

Nissan Philippines

(Salesman)

091********

Edna Tapia

(House hold worker)

094********

Wilson Delos Reyes

Fresh Salon

(Hair stylist)

093********

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