Alize Margulis, MBA

** ***** ****** *** ***** NY 11746

adygqx@r.postjobfree.com Mobile: 516-***-****

https://www.linkedin.com/in/alize-margulis-mba-862b658a/ PROFESSIONAL SUMMARY:. I thrive in the operations side of a business with a strong affinity for inventory management and training. With an eye for detail, I ensure smooth operations as well as maximize efficiency for the business. Additionally, I strive to mentor and empower individuals to reach their full potential. I am driven to contribute to the success of an organization by leveraging my skills in operations, inventory management, training, and the ability to connect with others. EXPERIENCE

VSP-ALLURE January 2023- Present

Distribution Center Supervisor

• Oversee quality control of inventory management in a distribution center

• Monitoring and verifying regulatory compliance in warehouse operations based on OSHA standards as well as hosting multilingual trainings

• Organizing and writing the standard of operation manuals for the picking, receiving and shipping departments within the Distribution Center

• Ensures that projects/goals are met with monthly goals of $60-63k for wholesale bulk orders (i.e.; Walmart (US, CA and UK, TJMaxx and Kohls)

• Operations liaison between the overseas warehouses and the product teams to resolve various shipping and product concerns and develop procedures for a more productive workforce Oakley/ EssilorLuxottica, Garden City October 2021-January 2023 Assistant Manager/Acting Store Manager

• Supervise new store construction of the flagship north east location

• Directly oversee the daily business operations, sales profitability and staff development

• Accountable for inventory management including Eyewear, Apparel and Accessories: inventory receiving, organization of inventory, physical inventory validations (estimated value of 600K)

• Coordinated employee training protocols for new product launches in the store

• Develop store selling strategies to achieve incremental sales by defining the right product placement strategies and customer engagement

• Partner with corporate on new collection releases to the store and recommend/provide feedback on the product performance

• Responsible for improvement of customer service by accurate implementation of company policies and improve sales productivity by ideal placement of product and point of purchase displays

• Responsible for improving store employee engagement with close partnership on selling strategies to drive success in a competitive retail environment

• Contributed to improved store traffic (4% increase year to date) Recreational Equipment Inc, Co-op, Carle Place July 2020- September 2021 Service Advisor/Assistant Manager

• Responsible for customer engagement and product advice in various sport categories

• Provide multilingual sales and operations support based on quality and customer service satisfaction

• Responsible for driving growth in new memberships by active collaboration with customers and store employee training

• Managed the service department that handles after sales support and repair needs

• Conducted product training to store associates to improve overall customer satisfaction

• Rated as top performer with the increased memberships sales with year-on-year comparison

• Conducted outdoor team building activities to boost employee morale (hiking/riding/boating) Rapha Racing CC Ltd, Soho NYC August 2017-July 2020 Assistant Manager

• Promoted organizational product initiatives to both locals and tourist sectors and raised revenues to achieve $25K- $34K in sales per day

• Implemented visual marketing of cycling apparel driving to enhance sales and distribution of the brand

• Managed floor sales and lead by example to serve as a resource for product knowledge

• Support the store manager in the daily functions such as managing inventory levels and product merchandising related to foot traffic and demand

• Provide product guidance, sales and operations support based on quality customer service to customers from the beginner cyclist to experienced professional athletes

• Organized and managed pop-up events within the company at multiple sporting events including product approval, placement and sales

Luxottica Group, Port Washington, NY April 2014-August 2017 Served in various capacities including Customer Service, Quality Assurance Specialist, and Key Account Coordinator

• Tracked the growth of Luxottica North America Canadian accounts and served as a key resolution specialist to all French accounts

• Developed, implemented, monitored, and managed customer service training and incentive programs

• Involved in part of department reviews providing leadership reviews and coaching 35-40 agents

• Enhanced employee performance and raised Customer Service quality level significantly over the course of my ten year

• Participated in a marketing focus group to rebrand and digitally promote the Luxottica image as well as maintain stable inventory levels for brands such as Ray Ban, Oakley, Vogue and Dolce Gabbana for top Canadian accounts.

• Volunteered at annual Friends and Family One Sight Sales to support global vision care. Markets and sells the luxury and sport brands to consumers, usually handles selling and promotion of Oakley sun and apparel gear during the sales. Internship at Espace Bellouis Vélo Shop, Gif/Yvette, France Summer 2009 Sales Associate (fully bilingual)

• Promotion of cycling products, sales and marketing along with inventory management and assembly of merchandise EDUCATION

Long Island University – Post, Brookville, NY January 2014 Bachelor of Arts in International Studies, Minors in Business and French SUNY Empire State College, Albany NY June 2018

MBA in International Business

Certificates: Advanced Certificate in Human Resource Management June 2018 Advanced Certificate in Global Brand Marketing December 2018 SKILLS/ACTIVITIES

Computer Background: Word, Excel, PowerPoint, SAP, CRM, Adobe, Microsoft Office

• Language: Fluent in French (Dual Citizenship/USA and France)

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