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Customer Service Specialist

Location:
Philadelphia, PA
Posted:
July 22, 2023

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Resume:

Alesia Burton-Adams

Environmental Specialist

Contact

**** ***** **,

Norristown Pa 19401

215-***-****

adygqr@r.postjobfree.com

Objective

My Objective is to secure a position where my talents and skill can be used to benefit the company and to provide the best possible service to its customer base. Assist and enforce EPA regulatory compliance.

Education

1993 Temple University Phila., Pa

BA, Anthropology

Experience

2021 to Present

Environmental Specialist: Air Quality, Pennsylvania Department of Environmental Protection

Tests and analyzes the air quality of industrial environments such as a factory, power plant, or municipality. Enforce State and Federal EPA regulations for all permitted pollutant emitting sources in assigned region.

2019 to 2021

Income Maintenance Worker Pennsylvania Department of Human Services:

interview clients to determine eligibility for assistance, make referrals to appropriate resources within the community, and help clients locate employment opportunities.

2013 to Present

Tax Preparation • Tax and Financial Consultant • The Phoenix Foundation. Self Employed

Tax Preparation and specializing in Financial Counseling for the working poor.

2007 to 2014

Billing Specialist• Accounts Receivable • Independence Blue Cross

Resolution of past due Medicare and self-pay health insurance premiums

2003 to 2006

Customer Service Specialist • Marketing and Sales • Living Naturally LLC.

Introduce new and enhanced technical products to the natural product industry.- Attend national industry tradeshows- Schedule, supervise and organize exhibit set-up for tradeshows-

Key Skills

Financial Operation

Customer Service

Effective Communications

Communication

Facilitate support groups and workshops for Fathers who are actively recovering from addiction and recidivism, and seeking to repair relationships with their children and the mothers of said children.

Leadership

Founder/Program director of Phoenix Foundation and The Fathers & Dads initiative. Sales and Telemarketing Team Leader.

References

[Available upon request.]



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