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Customer Service Food

Location:
Talavera, Nueva Ecija, Philippines
Posted:
July 22, 2023

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Resume:

LEONARD Q. HUTALLA

Permanent Provincial Bulacan Email address: Mobile Address: address: hesmardre@No: 0917-566 21 C. Bagong 822-Lucas gmail.1374 Barrio, St., com Brgy. Purok Santolan, 3, San Pasig Miguel City Calumpit, Achievements and Awards

• • • • • Top Homes- Top Top Awarded With Key Branch 6 8 Business years Residential Accounts as in one Sales North Solutions of Specialist, Experience the“ Subdivision) Central Quality Consultant, Luzon, CY and Customer 2020” Account CY CY - 2021 Nespresso 2014” Service Management Robinsons – Copylandia Agent” Philippines Land – Convergys Office Corporation Systems Philippines (Robinsons Corporation CY 2009 Skills and Abilities:

• • • • • Problem Effective Experienced Adept Knowledgeable and Outlook in handling solver, in handling in Business-in and day-Office can Key to-lead Applications: to-Accounts, day Business a business Team and approach SAP, operation developing Lotus Notes, New Microsoft Accounts Excel, Word, Power Point Professional Working Experience:

Robinsons Land Corporation

Branch Proven project, success named Head - as Robinsons in Springdale handling Branch Homes Baliwag Operations (Residential (Brighton Subdivision)Baliwag – January Project) 2021 and now to present trusted to a new

• Exceeded 2021 target and achieved 168% sales growth vs CY 2020

• Promote Local Marketing Activities and participate in National Marketing Activities

• • Leads Office, Marketing Dept.and Reports Control, Treasury the and directly day-Dept.all and concerned to-Dept., Administration to Business day Business, Branch Legal departments Development Dept.Unit Operations Dept., General HR Dept.such Dept.including Manger, as Construction, Property Sales CY proper Documentations 2021 Management Management coordination Dept.Dept.and with,, Planning Sales Customer the Head Dept.Dept.Care,, Nespresso Philippines- (Philippine Food Service Group Corp to NCCI) Channel Successful to 2019. Sales sales Officer performance - October by establishing 2014 to January average 2021. annual growth rate of 143% from year 2015

• • • • Introduce One Responsible Conduct of the Product Nespresso pioneer for the Presentation of growth as Nespresso a premium and and success Philippines Demo coffee of to solution Office clients Channel for Office of Nespresso Channel/Segment Philippines

• Overseeing etc. Account Receivables, After Sales Service Support, Nespresso Recycling program

• Experienced accounts meetings and presentation with C- Level suite for potential clients and key

• Provides Sales Training to newly hired Key Account Specialist. Copylandia Office Systems Corporations

Business Proven management. Evolis, KIP, ability Solutions GBC, Production to Horizon, offer Consultant complete Lines EBA, HSM. handled Office - March Solutions - 2012 Risograph, to from October Riso copying, Comcolor, 2014 printing, Develop/binding, Konica and waste Minolta,

• Generate Sales in assigned territory/market segment

• Responsible in market saturation and product domination in assigned area

• Submit Monthly Coverage Plan and Potential Sales Revenue to the management

• Ability concerned to coordinate departments such as orders, after sales service, account receivables, deliveries to all

• Responsible consultative for and account solution acquisition, selling. and business expansion of existing clients through Convergys Philippines Inc.

Senior Recognized Service. Customer by providing Service unparalleled Specialist - customer March 2009 service to October and technical 2011 support for AT&T Warranty

• Responsible to meet Customer Service Satisfaction set by client, AT&T Warranty Services.

• Provides accurate information, and recommends best solutions to clients

• Ability to meet proper call handling, in regard to issues, concerns and inquiries of clients.

• Responsible to meet both Quality and Quantity in call handlings Perot Systems Inc.

Account Demonstrated reconciliation Receivable up ability to payment Executive in analyzing settlement. (ARE) account – November Clients receivables handled 2007 and Tenet to offer March Health solutions 2009 Care such and like Athena records Health Care,

• Do claims. outbound calls to Insurance companies on behalf of our clients to follow up medical

• Analyze issues, concerns, and problems of unpaid medical claims

• Prepares reports and recommendation for reprocessing of medical claims

• Meet quota while also following standard for proper handling of unpaid claim set by client. Triplace Hotel

Executive Secretary of the President - July 2007 to October 2007

• Responsible for itineraries and project schedules of the president

• Facilitate issues and Management concerns. Meeting, and coordinate to concerned departments with regard to

• Representative of the President during his absence

• Directly the company. reporting to the president while helping him to implement the goal and vision of Educational Background:

Polytechnic Sta. 2003 Bachelor Mesa, – 2007 in Manila Broadcast University Communication- of the Philippines Major (PUP) in Radio Communication

• Dean’s 2007 Lister of College of Communication, PUP Sta. Mesa Manila School Year 2006 to

• Member Sta.Mesa of Manila Communications, School year Society 2003 to (CommSoc)2007, College of Communication, PUP

• Script 5 Program Writer “DOKYU” of award-aired winning in 2007 Documentary Film, entitled “BAKAW” - 5th placer, ABC SEMINARS TRAININGS ATTENDED

• • • Robinsons Nespresso Copylandia - - - - - - Problem Coaching Nespresso Nestle Sales Machine HSM Sales Land Office (and Paper Nespresso and Corporation, Training Solving Through Marketing Systems Coffee Shredder)Product and Origins Market for Meaningful Product Strategies Decision- the Training Leadership, Develop following: and and Trainings its Blends Conversation Making (history Copier)Training Risograph –, KIP ((wider Duplicator)format, EBA printer) (paper cutter), INTERN EXPERIENCE

Ø Researcher, From Philippine November Production Information 2006 to Assistant December Agency, and Radyo 2006 News ng Writer Bayan/DZRB and Research Division Worked as Ø From ABS-January CBN, 2007 Cinema to One February Creative 2007 Programs Inc. Worked as Researcher and Production Assistant CHARACTER REFERENCE

General Robinsons Robinsons Armando Manager Land Homes Racelis Corporation III – Mr. Sales Philippine Ronald Manager Vending Yao Corporation Mr. Sales Copylandia Melvin Manager Office Vicencio Systems Corporation



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