Melanie Rose Greenstein

*** ****** *****

Bensalem PA 19020

215-***-****

adygo6@r.postjobfree.com

Work Experience

Simple Tire - Inside Sales and Support Representative April 2019 - Present

● Answer questions from incoming callers in a friendly and energetic manner.

● Work closely with team members within different departments of the organization to ensure all customers' needs are met and exceeded.

● Actively listen to customers' feedback and continue to follow up with their questions or concerns via email or telephone.

● Maintain positive KPI’s and SLA’s month over month.

● Maneuver through the Simple Tire Website and take customer payment information.

● Generate business by proactively learning about tires, promotions, rebates, financing options and following up with sales leads.

Verizon Wireless Premium Retailer March 2008 - June 2011 and July 2015 - April 2019

● Processing credit applications for new lines of service, including upgrades

● Engaging with small businesses to develop new business

● Maintained and approved employee’s schedules and payroll

● Interview for potential new hires

● Trained employees on our newest products and services

● Responsible for inventory, and cash deposits

Avenue - Customer Service, Sales Associate, Cashier May 2012 - August 2019

● Specialize in plus size womens clothing, lingerie, and footwear

● Help customers create outfits for home and work

● Unload shipment, sensor clothing and obtain inventory counts.

● Maintain cleanliness, sales, organization throughout the store Destination XL - Key Holder, Clothing Consultant September 2013 - July 2015

● Accommodate big and tall man with the appropriate measurements

● Specialize in active, traditional, and formal attire

● Suggestive sell to increase productivity and make quota

● Delegated tasks during the opening and closing procedures

● Maintain a clean and organized store for all guests to shop PNC Bank - Full Time Teller, ATM Audit Specialist October 2011 - September 2013

● Preparing and Receiving Large Cash Transactions

● Maintain cash and paperwork within audit guidelines

● Engaging in banking conversations to educate and upsell products

● Adhere to all policies and procedures

● Auditing the ATM and vault Daily for cash and coin Additional Information

● Graduated highschool with honors and have taken classes at the local community college.

● Able to type 60+ Words Per Minute

● Recognized as a stellar employee numerous times by management and mystery shoppers.

● Versatility in my ability to tackle new and existing tasks

● References upon request.

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