Customer Service Quality Control
Resume:
Robert Ilardi
Assistant Production Manager - Phoenix Logistics-Tempe
adygne@r.postjobfree.com
To be an extension of a growing company only to further its growth through my dedication, skill-sets, and professional business etiquette.
Work Experience
Assistant Production Manager
Phoenix Logistics-Tempe - Tempe, AZ
July 2009 to Present
Managed all shipments to customers from both production completion and finished goods inventory. Was also in charge of managing inventory levels and scheduling shipments through online customer portals such as Sikorsky Aircraft, Northrop Grumman, and The Boeing Company. Set process improvements in place, resulting in keeping customer inventory above minimum levels but not exceeding maximum levels. Also scheduled customer required quality source inspections through various online data bases. Worked closely with production and customer service managers to execute on-time customer deliveries.
ST Micro Electronic - Phoenix, AZ
November 2003 to 2009
Shipping & Receiving Logic Core. Managed all freight including any and all special handling requirements; as well as, inventory and quality control. Was also responsible for Pitney Bowes' shipping requirements. Also executed local shipments to ensure on-time deliveries to customers. Direct Optical Research - Phoenix, AZ
March 2000 to November 2003
Shipping & Receiving Fiber Optic machines, computers, and manuals. Daily tasks included organizing inventory and meeting shipping deadlines through utilization of FedEx, UPS, and DHL. Also, in charge of quality control.
Certified Forklift operator
Dillard's, Inc. Phoenix Division - Phoenix, AZ
June 1998 to March 2000
Was in charge of merchandise price markdowns.
Supervisor
Arizona Plastics, Inc - Phoenix, AZ
October 1986 to May 1998
Responsible for eight employees, installed molds into injection molding equipment, operated CNC mill machine, mixed materials, operated forklifts, and maintained equipment.
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