978-***-****

Elena Dejesus

Objective seeking an opportunity where I can utilize my strong customer service skills in a challenging, multi-task environment. I am reliable, dependable and willing to learn. I am also bilingual, English and Spanish.

Employment 2017-present. Lowell General Hospital

2016 Arbour Counseling, Lowell Ma

Medical records, Receptionist, greeting patients,

Verifying insurance, reminding appointments to patient

2015-2016 Community Action Inc. Haverhill MA

Outreach /Intaker

Set up appointments, make up application under Liheap Program

Travel other offices, copies, greet clients

2014-2015 Marshalls Store. Lowell, MA

Sales Associate

Cashier, unloading truck etc.

2008-2012 Community Teamwork, Inc. Lowell, MA

Intake Certifier II/ Receptionist

Set up appointments, data entry, make files

Make application for clients under Liheap Program

Process application and Certify

Verify information with Landlords

Transfer calls, Copies and Greet clients

2005-2007 Dick Lepine Real Estate Lowell, MA

Administrative Assistant

Return voice mail calls with accurate information regarding home sales and rentals.

Processing office documents using all standard office equipment.

Create listing sheets for home sales and rentals.

Data entry using MLS software.

All other office duties as assigned.

2003-2005 Community Teamwork, Inc. Lowell, MA

Program Support Staff- Child & Family Services Division

Data entry; child and family information for Outcome Measures Project.

Processing office supply orders and supply inventory.

Back-up coverage of 200-line switchboard and paging system.

Using Excel Spread Sheets to create attendance documentation for over 500 children/24 classrooms.

All other office procedures as assigned using all standard office equipment.

2001-2003 Community Teamwork, Inc. Lowell, MA

Receptionist-Child & Family Services Division

Greet and direct all visitors in a courteous and friendly manner.

Answer calls including screening, routing and message taking.

Distribution of daily incoming mail.

Accepting child care payments; maintain receipt documentation.

1995-2000 Q.A.C. Inc., Pelham NH

Assembly, reading blue prints, resistors

Soldering P.C.B. thru hole p.c.b.

Order picking and packing

Education 2003 Middlesex Community College

1993 UMass Lowell

1993 Lowell High School Diploma

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