Customer Service Audio Visual
Resume:
Scott Detrick
Palatine, IL **074
adygie@r.postjobfree.com
Objective
To obtain a challenging position in as an Audio Visual Specialist that encourages professional growth and offers opportunities for career advancement in the Audio-Visual industry.
WORK HISTORY
Northwest Community Hospital Arlington Heights, IL
Security Officer 11/2010- Present
Patrol and secure hospital grounds, buildings and surrounding areas to insure safe surroundings. I observe and report any activities outside of the normal routines. Document all daily incidences in a daily log. Produce incident reports when required using Microsoft Word and Excel. I am CPI and CPR qualified. I also have handcuff and Taser training for incidents with more assertive force needed. We allow access to the hospital with computer-based monitoring systems and use the radio daily to communicate multiple situations. We are consistently being trained and tested in all of the safety and emergency policies within the hospital. Most drills are performed monthly, and few are performed daily. Oversee active drills and make sure everything is done according to set protocol from our safety committee. Monthly fire extinguisher and code blue pole checks. I have also been called upon to be the lead for the shift at least 8 times a month.
Sound Differential SDAV Rolling Meadows, IL 5/2001 – Present
Supervisor/ Audio Visual Technician
Train staff, manage staff, and Schedule staff based on client requests and event requirements. Repair and maintain various types of audio visual & electrical equipment, manage and budget business accounts, provides quality customer service and provides excellent product knowledge, prepares contracts and sets up audio visual equipment presentations for Corporate Events and Sporting Events.
Spinnin Discs Rolling Meadows, IL 9/1997 – 5/2001
Sales Manager/DJ
Provided excellent customer service, trained all new employees, wrote up contracts for customers, developed incentives, set up all marketing materials, entertained quests, emcee
WORK RELATED SKILLS
Computer Literate
WebEx and Microsoft Teams
Audio Visual Equipment inventory control
Set up and repair A/V equipment
Create Quote, Invoices and Purchase orders
Leadership
Management
Responsible
Customer Service
Write Various Reports
Technician
MILITARY
Branch: US Navy Rank: E-3 Dates: 1992-1995 Discharge Status: Honorable
Education: Airman Apprenticeship US Navy, Electronic Equipment Repair
Awards: Plane Captain of the Month 10/1993, Shop of the quarter 4th Fiscal Period 3/1994
EDUCATION
ITT Technical Institute Hoffman Estates, IL Electronic Engineering Technology
Barrington High School, Barrington, IL Diploma
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