CLINTON A. KELLY

**** ****** ** *****, ** ***** 267-***-****

adygi9@r.postjobfree.com

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Accomplished Team Leader/Supervisor with 10+ years of progressive experience in Technical Service & Sales / Project Coordination to include troubleshooting – root cause analysis on fault detection/isolation in a fast paced and high stress environment and self-driven. Adept at guiding & managing a team of 10+ on technical proficiency to perform daily routine, escalated protocols to resolve issues timely.

Areas of Expertise:

Proficient w/Microsoft Office Executive Reporting & Opportunity Identification Customer Care / Interfacing Vendor Management

Equipment Control Quality Control Team Leadership/Operational Check Outs/Electrical/Wiring Expert Preventive Maintenance: Fault Detection & Isolation/Armament Inspection Facilities Maintenance Understanding Electrical / Avionics Schematics

Root Cause Analysis Troubleshooting & Repair Documentation & Version Control PROFESSIONAL EXPERIENCE

PQ/Potters Corporation, January 2017 - September 2022 Eastern Canada / New England Regional Sales & Technical Service Manager

• Responsible for sales efforts and growth within the assigned territories while undergoing training in product sales techniques.

• Promoted highway product lines to government agencies, contractors, distributors and OEM's.

• Routinely communicated market activities and conditions to appropriate management team.

• Made organized, effective technical presentations to satisfy customer needs.

• Worked remotely and traveled to customer sites to install products, applications and/or equipment as well as monitor/ensure proper usage of materials.

• Used instruments and knowledge to evaluate proper usage of products. Maintained well written technical notes and prepared technical articles and data sheets promoting the sale of products.

• Performed product technical development by field-testing products, reporting results and providing recommendations that lead to customer solutions. Evaluated competitive samples and assist in preparing product specifications in support of selected industry/associations.

• Performed laboratory work in support of projects and product development.

• Provided technical support to Potters sales group and customers. Participated in sales development efforts while helping drive sales growth.

• Customer satisfaction is priority was able to negotiate face to face interactions superiorly, customers’ personally requested my support.

• Ensure customer satisfaction, through effective written / verbal communication with customers, vendors and management, I was highly requested by customers for additional work

• Supported and executed company, governmental and equipment related safety requirements and best practices working technical procedures

• Worked closely with team members in a structured crew and performs other duties as assigned by management. Phoenix Technology Services, March 2014 – January 2017 Gulf Coast Region Project Coordinator / Measurement While Drilling (MWD) Engineer

• The MWD Engineer provides real-time survey data for carrying out directional and horizontal drilling operations. Exercises judgment to determine the appropriate action at the well site by relying upon hands-on and technical training of standard principles, methods, procedures and techniques. Other Duties as Project Coordinator activities includes resource allocation

(both personnel / equipment) and manages pre / post sales, field operations & maintenance.

• Project Coordination managed all shipping / receiving operation to push and pull equipment from headquarters to the field.

(domestically site to site)

• Vendor managed shipping logistics w/various vendors, managed contract negotiation, invoice and billing closures.

• Created a streamline process to reduce number of shipments with optimal delivery timelines, saving the business 30%.

• Quality Control / Assurance for equipment preparations for the filed. To include full function test cases in the lab of the down hole and surface gear, an inventory of tools in the kit and the proper packing and securing of tools in kit for travel.

• Responsible for pre / post sales activities to review contract and prepare the customer for work requirements to kick off the drilling project and implementation.

• Responsible for all pricing (charges / credits) to the customer / project and business – resources, mileage, MWD tools primary / backup, battery, hazard protocols and standby charges. (resources are standby in “hold” mode as sequential activities are completing)

CLINTON A. KELLY

5796 Bauter Rd Avoca, NY 14809 267-***-****

adygi9@r.postjobfree.com

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• Operate the directional drilling tools including installing the tools into the drill string, setting the tool face offset or orienting sub, surface testing the tools, and surveying while running in the hole. This also includes the operations related to drilling with the tools, sliding, rotating, calculating battery usage and surveying at the end of a Kelly, filling out run reports and survey sheets, and troubleshooting the tool in the hole.

• Extremely adept to customer satisfaction, takes ownership of customer concerns and problems – works diligently to resolve and escalate only when appropriate.

Ally Onsite, September 2013- March 2014 Dore, ND

Field Service Engineer

• Managed Vendors on delivery and on site set up of lease equipment. Also coordinated the equipment breakdown for transfer from site to site or off rental.

• Performed minor repair related to equipment, and carries out quality inspections prior to new rental (cleaning, maintenance, repairs per QA protocols)

• Increased productivity by 33% with master accuracy on timely compliance with all transactional documents processes and procedures, developed repository tracker adopted by the business to track labor, equipment and coordination of resource scheduling

J & G Sales Inc. May 2013- September 2013 Bellville, TX Pile Driving Equipment Technician (Contractor)

• Primary responsibility is equipment maintenance and service calls including proactive equipment maintenance in and out of the field.

• Service calls and equipment set-ups for customers.

• Mastered the crane and forklifts to load and unload equipment in a productive & efficient manner.

• Maintained the workshop and equipment yard to provide a safe (per OSHA regulations) & productive working environment.

• Worked as Hiring Manager to onboard the best talent to support business expansion and roadmap endeavors

• Master of heavy mechanical machinery such as pile driving equipment and ensured it was in good working order

• Performed preventative maintenance on 150 ft. cranes, multiple forklifts, and rotary equipment - saving the business 23% on equipment breaks

• Troubleshot and identified system defects, equipment problems and performed preventative maintenance

• Managed multiple preventative maintenance programs including ground-support equipment that was electrical and battery powered

United States Army, July 2007 – July 2013 Fort Hood, TX Armament/Electrical/Avionics Systems Repairer (MOS 15Y)

• Two deployments to Iraq as an aviation and ground support equipment maintenance leader

• Performed heavy electro-mechanical-hydraulic checks including preventative maintenance and long-term annual schedule check-ups including any performance tag-out issues

• Experience electrical / electronic background including heavy machinery industry experience

• Performed daily maintenance, preventative weekly, monthly, and annual maintenance checks on 24/7 rotational schedules

• Tasked 15+ soldiers on daily maintenance / movement schedules

• Performed radar, electrical, hydraulic and explosive component work including electronic and electrical equipment

• Performed battery power, electric, and hydraulic troubleshooting including overhaul, refurbished, and preventative maintenance

• Selected to be an independent quality assurance / control inspections including technical inspections on all electronic, electrical and hydraulic component programs

• Licensed auxiliary power unit runner for AH64D Long Bow Apache from February to December 2011.

• Worked as 21st Calvary Brigade’s Primary Armorer for Foreign Military Training in support of the Royal Netherlands Joint Netherlands Training Detachment. Where I have maintained two armories with sensitive items for eight training rotations for the Dutch Red Beret Air Mobile, Special Forces, and Royal Netherlands Air Force. (Responsible for all equipment deployment & re-deployment)

CLINTON A. KELLY

5796 Bauter Rd Avoca, NY 14809 267-***-****

adygi9@r.postjobfree.com

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ADDITIONAL CREDENTIALS & EXPERTISE

Skilled and Proficient Forklift Operator (Up to 20K) Proficient at PC, Apple and Windows OS MS Office Suite Master Effective Communication/Public Speaking Versed in Customer Care both Internal/External Escalation Management Resource Management Hydrogen Sulphide (HS2) Awareness Training Couse

HSE Rig Pass Orientation IADC

EDUCATION

Bensalem High School, Bensalem PA

Graduate: 2006 Degree: Diploma

Pennco Tech, Bristol PA Major: Automotive Body and Paint Graduate: 2007 Degree: Diploma

US Army Training, Ft. Eustis, VA MOS Training (15Y) Graduate: 2008 AIT – Armament/Electrical/Avionics Phoenix Technology Services Measurement While Drilling Boot Camp Houston, TX Graduate: 2014 MWD Certified

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