Customer Service Representative

Riziki Tundula

** **** **, *** ****** Pa

*****

Phone: 717-***-****

Email: ********@*****.***

Customer service Representative

Providing Exceptional

Service...Building Loyal

Relationship, Solving problems

and increasing sales.

Experience

Macyʼs store, Lexington, Ky

Customer service Representative,

9/2005 to 10/2015

• Respond to telephone

inquiries, providing quality service

to customer and associates

inquiring about the availability of

products or status of orders.

• Listening attentively to caller

needs to ensure a positive

customers from different diverse

backgrounds.

• strive for quick complaint

resolution; commended by

supervisor for the ability to

resolve problems on the first call

and avoid escalation of issues.

• Excel within a service

oriented company, demonstrating

a talented for communicating

effectively with customers from

diverse backgrounds.

Education

High school, Lexington, Ky

Diploma, 6/2003

Seminar completed:

The customer Focus creating

Win/Win Relationship The

customer is always Right

Language: French, Swahili and

English.

Contact this candidate