Customer Service Social Media
Resume:
Destine Pamba
*****.*******@*****.*** +254********* 300-80109, 80109 Nairobi westlands
Destine Pamba
Education
Primary school Mar 1994 - Nov 2002
Mtomondoni, Kilifi
Mathematics, English, History, geograph/ christian religion education and Kiswahili
Secondary/High school Jan 2003 - Nov 2006
Mombasa Baptist, Mombasa
English, mathematic, Kiswahili, biology, chemistry, history and government, Christian religion education and home science College Sep 2008 - Jul 2009
Kenways Institute of professional studies, Mombasa Air fares and ticketing
General travel knowledge
Tour operations
Cabin crew
Customer service and selling skills
Spanish
College Sep 2011 - Feb 2013
Kenya institute of management, Mombasa
Business management
Employment
Secretary/clerk Jan 2011 - May 2013
Jambo jipya schools, Kilifi
Accounting
Receiving the guests
Consultancy
Administration
Supervisor
Cashier Dec 2013 - Dec 2013
Seven restaurant, Nairobi
Stock taking
Accounting
Receive all cash from the waiters
Administrator /Human resource
manager
Jan 2014 - Jul 2021
Jambo jipya schools, Mombasa
Job designing and selection
Personal details
Date of birth
June 19, 1988
Place of birth
Voi
Gender
Female
Nationality
Kenyan
Destine pamba
Skills
Computer literacy
Time management
Team work
Organization
Project management
Social media
Leadership
Problem solving
Communication
Creativity
Destine Pamba
Employee hiring and selection
Employee training and development
Benefits and compensation
Performance management both students and employee
Communicating with employee and parents
Labour relations
Succession planning
Industrial relations
Profile
A dedicated result driven person in the achievement of profitable business results through the creation and execution of successful customer care strategies. Experienced in working with a firm which the primarily focus on exceeding expectations for customer service delivery. While, ensuring optimum impact. Possesses excellent interpersonal, communication and listening skills and ability to develop and maintain mutually beneficial internal and external relationships. Enjoy being part of the team and thrives in highly pressurised, challenging working environments.
Courses
Certificate of training Sep 2014
Sustainable orphanage management
Computer studies Sep 2008
Introduction to computer
Microsoft Windows
Microsoft word
Microsoft excel
Microsoft access
Microsoft PowerPoint
Internet principles
Internships
Cashier Dec 2013 - Dec 2013
Seven restaurants, Nairobi
Stock taking
Accounting
Receive all cash from the waiters
Extracurricular activities
Makeup artist / Nail technician Aug 2020 - Nov 2022 Dma’s parlour, Mombasa
Makeup artist
Decision making
Adaptability
Languages
English
Spanish
German
Destine Pamba
Nail technician
Manicure
Pedicure
References
Christine Mwende
Jambo jipya schools, Mombasa
+254*********, *********.*****@*****.***
Mr. Isa Mboga Denar
Director of Kenways institute of professional studies, Mombasa
Contact this candidate