Ifonia Jean

Professional writer committed to excellence and growth in a new career opportunity.

*** ** **** ******, *** 203

Margate, FL 33063

954-***-****

adygdr@r.postjobfree.com

EXPERIENCE

Teva Pharmaceuticals, Weston, FL — Marketing Communications Professional II

January 2022 - Present

Create, proofread and edit content for the company's marketing collateral, such as flyers, brochures, programs, etc..

Compose company’s digital newsletter.

Compose monthly marketing emails regarding new products.

Update content on the company's website/ landing page.

Sack Lunch Agency, Delray Beach, FL — Copywriter/Editor

March 2021 - January 2022

Meet and brainstorm with clients regarding brand identity, messaging and target audience.

Create content such as headlines, slogans and audio scripts to accompany advertising visuals.

Proofread and edit marketing collateral for clientele.

Create and manage social media calendars for clientele in the fitness and health industry.

Write and proof CV for medical staff of various clients.

Write and manage company blogs and websites using basic SEO practice.

Aspire Lifestyle, remote — Lifestyle Consultant

June 2019 - May 2020

Create memorable travel experiences for American Express card members by booking leisure travel.

Help manage and develop relationships with travel suppliers to ensure premium card member experiences.

Serve as Destination Concierge by providing up-to-date insider knowledge and secure access to exclusive, local hot-spots.

Provide efficient and effective completion of requests around card members' true needs and requirements to drive first-contact resolution and increase satisfaction.

Participate with other team members and proactively anticipate customer needs to ensure a transparent and holistic experience.

Partsbase, Boca Raton, FL — Administrative Assistant

December 2017 - February 2019

Process credit card and ACH transactions; post payments on clients' accounts.

Analyze invoices and reports for accuracy. Maintain and update files using specific reports and financial data in accounting drives.

Prepare weekly deposits; scan and endorse checks received and fill out deposit slips.

Process weekly commissions and bonuses for payroll.

Collaborate with other departments to ensure accurate and timely information.

Greet guests and staff, providing excellent customer service.

Answer phones and direct callers to the appropriate department; handle all concerns and inquiries from current and prospective members.

Sort and distribute incoming mail; shipping and mailing.

Cendyn, Boca Raton, FL — Web Content Specialist

April 2017 - May 2017

Created a variety of web-based content aligned with the editorial calendar; repurposed content across distribution channels such as blog posts in WordPress.

Performed in-depth research for each project; produced quality content that adhered to templates, brand standards, and internal requirements.

Wrote, edited and curated content for clarity and SEO landing pages; optimized existing web content.

Worked with graphic designers and project managers to prepare content for publishing in various formats.

Media Connect Partners, Pompano Beach, FL — Social Media Content Specialist

February 2015 - December 2015

Developed and strengthened thought leadership content that reflected the voice and goals of the clients; collaborated with Graphic Design team to develop ideas for visual content; actively participated in client and internal meetings.

Measured the performance of content initiatives and optimized efforts accordingly; created monthly client reports, providing important data from Google analytics, Facebook insights, Crowd Booster, and Google analytics; scheduled content on clients' social media platforms through Hootsuite.

Responded and engaged proactively on behalf of clients' social media channels and contributed to the company blog, which focused on social media.

Sun-Sentinel, Deerfield Beach, FL — Editorial Assistant/Staff Writer

August 2008 - February 2015

Proofread and edited copy for accuracy and compiled and published material such as calendar and real estate listings, obituary and birth announcements; interviewed persons of interest for content.

Wrote articles for a variety of publications, print and online.

Created and scheduled content on company's social media platforms using Hootsuite; wrote articles when content was needed, including an education column on a weekly basis; attended weekly editorial meetings.

Performed general office duties; responded to correspondence, answered calls, archived digital content, and filing.

EDUCATION

Florida Atlantic University, Boca Raton — Bachelor of Arts, Multimedia Journalism

August 2005 - December 2007

Dean’s List, three consecutive years

Lynn University, Boca Raton — Master of Business Administration

May 2018 - October 2019

Magna Cum Laude

PROJECTS

Strength for the Journey — Book

Published an inspirational book on December 31, 2016 under Westbow Press.

SKILLS

Editing/Proofreading

Researching/Interviewing

Writing/Content Creation

Branding/Copywriting

Windows/Mac OS

Basic Accounting

TECHNICAL SKILLS

AP Style

SEO

WordPress

Microsoft Office Suites

Adobe Creative Suites

MailChimp

Social Media: Facebook, Twitter, Instagram, Snapchat, YouTube

Sage

LANGUAGES

English, Haitian Creole, French

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