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Paramedic with Patient Care Customer Service

Location:
Calhoun, TN
Posted:
July 23, 2023

Contact this candidate

Resume:

Bridget Fino

NREMT and State Licensed Paramedic, Certified Medical Assistant, AHA INSTRUCTOR

Cleveland, TN 37312

adyg9j@r.postjobfree.com

+1-423-***-****

Mobile Intensive Care Licensed Paramedic, Disaster Volunteer, Mobile Computer Tech Paramedic with 911, Disaster, Wildfire, FEMA Crisis Contract Experience Seeking to secure a paramedic position with a reputable company where I can continue to develop and enhance my skills and knowledge in the medical field and to use my past training and experience to help others.

Rescue and Master scuba diver for over 20 years,

Volunteer Disaster cleanup and assessment team member for 15 years. Authorized to work in the US for any employer

Work Experience

Emergency Medical Technician - Paramedic

PAFFORD MEDICAL SERVICES - St Thomas, VI

April 2022 to Present

Telemetry Tech and 911 calls as a paramedic

Sergeant E-5

Tennessee State Guard - Chattanooga, TN

March 2022 to Present

ER Paramedic

SnapNurse - New Orleans, LA

February 2022 to Present

Children's Hospital ER

Emergency Medical Technician - Paramedic FEMA Crisis Deployment Global Medical Response - Nashua, NH

January 2022 to Present

Travel Paramedic

Snap Nurse MedTech - New Orleans, LA

November 2021 to Present

Offshore Paramedic and Safety Officer

PEAR TREE MEDICAL CLINIC - Houma, LA

September 2021 to Present

Offshore Paramedic and Rig Safety Officer

MICU Paramedic

TAC MED INC - Corpus Christi, TX

July 2021 to Present

Mobile Intensive Care Licensed Paramedic

TAC MED INC - Corpus Christi, TX

June 2021 to Present

Mobile Intensive Care Licensed Paramedic

Volunteer Considered Unpaid Employee

Team Rubicon USA - Dallas, TX

October 2014 to Present

documentation

Contributed to team efficiency by keeping work areas organized, clearing brush and removing CPR/First Aid Certified stumps

Compassionate

Inspected equipment, completed basic repairs and adhered to preventive maintenance schedules to Cardiac monitors keep equipment safe and functional Patient-focused care

Identified operational improvements to drive efficiency and quality of care Culinary talent Used first aid and preventive medical procedures to stabilize critically ill patients Compassionate caregiver

Performed patient service duties by communicating

Medical billing and coding directly with patients, answering questions and assisting with concerns Efficient and reliable team

Followed appropriate disinfecting procedures to player sterilize medical equipment Electrocardiographic

Measured patient vital signs such as blood pressure, rhythm recognition pulse rate and temperature to record information on OB/GYN procedures patients' charts Emergency procedures

Implemented treatment for emergent medical understanding conditions by thoroughly assessing current patient status Dementia and Alzheimer's

Interviewed patients to obtain medical history and knowledge chief complaints Phlebotomy

Communicated with patients and families to obtain patient medical histories and vital information Certified Advanced

Interacted with patients and families while Cardiac Life Support (ACLS) demonstrating high standards of performance, teamwork and compassion Emergency room procedures Computer Technician

U.S. Army

April 1994 to Present

maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and need to have technical skills and aptitude for programming and computer languages.

Travel Paramedic

SnapNurse - Petaluma, CA

November 2021 to May 2023

Emergency Medical Technician - Paramedic

Bledsoe County EMS - Pikeville, TN

May 2022 to September 2022

Ground Licensed Paramedic

First Flight Air Ambulance - Pecos, TX

June 2021 to September 2021

Pecos EMS staffs the MICU Ambulance usually with 1 Paramedic and an EMT-B or AEMT. Pecos EMS protocols are very aggressive with antibiotics, RSI, Chest tubs. the protocols are almost a mirrored image of the Flight Teams protocols. Pecos EMS is Supported Locally with First Flight Helicopter, First Flight Fixed Wing aircraft and other Flight services though out the Area. Ground Paramedic

Position Summary: The Ground Paramedic provides customer oriented, high quality patient care, in a safe and efficient manner. In every situation, the Ground Paramedic does what is right for the patient based on a thorough clinical and aggressive protocol. Schedule: 4 days on, 8 days off on a rotating schedule (96 hours on and 192 hours off) Duties and Responsibilities:

• Respond to Reeves County 911 calls

• Provide an immediate course of treatment en-route to hospital or at the scene based on standing orders

• Use technical equipment, including ventilators, defibrillators, VLS, EZ IO to treat and stabilize patients

• Carry out certain critical care procedures, such as intubation, RSI, DSI, surgical airway, pneumothorax decompression, field antibiotics, and io insertion

• Monitor the patient's condition using Zoll X series

• Liaise with members of other emergency services

• Work closely with doctors and nurses in hospital and emergency departments

• Deal with members of the public and family members present at the scene

• Clean, decontaminate and check vehicles and equipment to maintain a state of operational readiness

Job Requirements and Qualifications:

• Accountability for strong customer service

• Ability to maintain composure under pressure; work efficiently and accurately with frequent interruptions; and set and reset multiple priorities

• Remains current on EMS protocols

• Participates in public relation events, in-services, quality management, and staff meetings

• Ability to read, write and speak English

Physical Requirements:

• Ability to conduct activities requiring a moderate amount of standing, sitting, and walking

• Able to conduct activities requiring a moderate to rigorous amount of static pushing, pulling, reaching and lifting (knuckle height and ankle height)

• Capable of lifting 75 lbs. floor to bench height

• Must be able to wear a commercially available respirator mask with proper fit, when required

• Requires close and distant visual capability

• Current state of Texas paramedic certification/license

• Current AHA ACLS, AHA BCLS, AHA PALS and NRP provider (obtain within 1 year of hire date)

• BTLS, PHTLS, or advanced trauma course

• CCEMTP, National Certification, CCP-C or FP-C Preferred Licensed Paramedic

Allegiance Mobile Health - Rockport, TX

March 2021 to June 2021

911 provider

IFT critical care transports

Acted as First Responder in emergency situations, Skills applying CPR and First Aid training EMR charting

Maintained records of patient care, condition, progress or problems to report, and discussed On-site demonstrations and observations with supervisor or case manager training Ensured that clients and families were treated with respect and dignity Medication administration Treated patients with strokes, head traumas, comas, Patient Education and intracranial hematomas Diagnosed and treated patients with chronic and Crisis management acute health problems such as MI, arrhythmias,

Patient evaluations asthma, COPD and pneumonia

Cooperated and communicated effectively with Transporting and delivery physicians to ensure client satisfaction and Inventory control compliance with set standards Emergency Medical Technician - Paramedic

City Ambulance Service - Corpus Christi, TX

September 2020 to April 2021

Acted as First Responder in emergency situations, Skills applying CPR and First Aid training EMR charting

Maintained records of patient care, condition, progress or problems to report, and discussed On-site demonstrations and observations with supervisor or case manager training Ensured that clients and families were treated with respect and dignity Medication administration Treated patients with strokes, head traumas, comas, Patient Education and intracranial hematomas Diagnosed and treated patients with chronic and Crisis management acute health problems such as MI, arrhythmias,

Patient evaluations asthma, COPD and pneumonia

Cooperated and communicated effectively with Transporting and delivery physicians to ensure client satisfaction and Inventory control compliance with set standards Resource allocation

Paramedic-Emergency Medical Technician

American Medical Response - Benton, TN

March 2018 to November 2020

Self-motivated

Assessed situation severity of emergent medical incidents and provided care accordingly Coaching and mentoring

Developed and maintained rapport with coworkers Vital sign assessment and local hospital staff to facilitate efficient patient

Infection control and care aseptic procedures

Evaluated patient vital signs and status to determine care needs Emergency vehicle Conducted equipment and vehicle checks to operation maintain continuous and safe operation Direct patient care

Monitored patient status during ambulance transport and transfer EMR / EHR Demonstrated strong commitment to quality care through continuous training and development Patient management

Operated emergency vehicles to transport critical

Emergency patient triage patients

Resolved retrieval problems by customizing design to Medical Records meet requirements Management Administered tests and medication to stabilize

Patient assessments patients in field or in transit Treated patients with strokes, head traumas, comas, Pre-hospital care and intracranial hematomas Cardiopulmonary

Diagnosed and treated patients with chronic and resuscitation acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia Indirect patient care Emergency Medical Technician Advanced

Care Med Ambulance - Chattanooga, TN

May 2018 to April 2019

Demonstrated proficiency in taking patient medical histories and vital signs as well as performing venipunctures, injections and diagnostic procedures and ancillary tests Used database to research, gather, analyze and present data Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness

Certified Medical Assistant

Raphlan Medical - Chattanooga, TN

2014 to May 2018

Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions

Assisted with routine checks and diagnostic testing by collecting and processing specimens Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs

Collected and documented patient medical information such as blood pressure and weight Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history

Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs Directed patients to examining rooms and coordinated transportation assistance as necessary Sanitized, restocked and organized exam rooms and medical equipment Gathered forms, copied insurance cards and

[Action] to collect patient information for billing and insurance filing Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly

Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy

Implemented care and efficiency improvements to support and enhance office operations Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus

Oriented and trained new staff on proper procedures and policies Prepared and administered medications to alleviate patient symptoms Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles

Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs

Organized daily work based on collection priority

Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures

Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists

Education

National certification in Paramedic

Faithful Guardian Training Center - Temple, GA

January 2019 to February 2020

Associate in Science (AS) in Medical Assisting

Chattanooga College Medical Dental and Technical Careers - Chattanooga, TN January 2013 to May 2015

Bachelor of Science in Organizational Management

Tusculum College - Greeneville, TN

May 2001 to December 2005

High school diploma or GED in High school college prep course West High School - Knoxville, TN

August 1992 to May 1993

Skills

• EMR charting

On-site demonstrations and

training

Medication administration

Patient Education

Crisis management

Patient evaluations

Transporting and delivery

Inventory control

Resource allocation

[Area of study] instruction

Self-motivated

Coaching and mentoring

2018-08 -

Current

Developed and maintained rapport with coworkers

and local hospital staff to facilitate efficient patient care

Evaluated patient vital signs and status to determine care needs

Conducted equipment and vehicle checks to

maintain continuous and safe operation

Monitored patient status during ambulance

transport and transfer

Demonstrated strong commitment to quality care

through continuous training and development

Operated emergency vehicles to transport critical

patients

Resolved retrieval problems by customizing design to meet requirements

Administered tests and medication to stabilize

patients in field or in transit

Treated patients with strokes, head traumas, comas, and intracranial hematomas

Diagnosed and treated patients with chronic and

acute health problems such as MI, arrhythmias,

asthma, COPD and pneumonia

Volunteer Considered Unpaid Employee-

Medical/Disaster Case Manager

Team Rubicon, Dallas, TX

Contributed to team efficiency by keeping work

areas organized, clearing brush and removing

stumps

Inspected equipment, completed basic repairs and

adhered to preventive maintenance schedules to

keep equipment safe and functional

Identified operational improvements to drive

efficiency and quality of care

Used first aid and preventive medical procedures to stabilize critically ill patients

Performed patient service duties by communicating

directly with patients, answering questions and

assisting with concerns

Followed appropriate disinfecting procedures to

sterilize medical equipment

Measured patient vital signs such as blood pressure, Vital sign assessment

Infection control and

aseptic procedures

Emergency vehicle

operation

Direct patient care

EMR EHR

Patient management

Emergency patient triage

Medical Records

Management

Patient assessments

Pre-hospital care

Cardiopulmonary

resuscitation

Indirect patient care

Triaging

Charting and clinical

documentation

CPR/First Aid Certified

Compassionate

Cardiac monitors

Patient-focused care

Culinary talent

Compassionate caregiver

Medical billing and coding

Efficient and reliable team

player

Electrocardiographic

rhythm recognition

2014-10 -

Current

pulse rate and temperature to record information on patients' charts

Implemented treatment for emergent medical

conditions by thoroughly assessing current patient status

Interviewed patients to obtain medical history and chief complaints

Communicated with patients and families to obtain

patient medical histories and vital information

Interacted with patients and families while

demonstrating high standards of performance,

teamwork and compassion

Emergency Medical Technician

Intermediate

Care Med Ambulance, Chattanooga, TN

Demonstrated proficiency in taking patient medical histories and vital signs as well as performing

venipunctures, injections and diagnostic procedures and ancillary tests

Used database to research, gather, analyze and

present data

Provided patients and families with emotional

support and instruction in preparing healthy meals, independent living and adaptation to disability or illness

Maintained and repaired facilities, equipment and

tools to ensure operational readiness, safety and

cleanliness

Certified Medical Assistant

Raphlan Medical, Chattanooga, TN

Enhanced patient outcomes by providing

knowledgeable education on procedures,

medications and other physician instructions

Assisted with routine checks and diagnostic testing by collecting and processing specimens

Promoted office efficiency, coordinating charts,

completing insurance forms and helping patients

with diverse needs

Collected and documented patient medical

information such as blood pressure and weight

OB/GYN procedures

Emergency procedures

understanding

Dementia and Alzheimer's

Phlebotomy

Certified Advanced

Cardiac Life Support (ACLS)

Emergency room

procedures

2018-05 -

2019-04

2014-01 -

2018-05

Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history

Performed or scheduled preventive maintenance on

equipment to promote longevity of use,

troubleshooting technical issues and coordinating

repairs

Directed patients to examining rooms and

coordinated transportation assistance as necessary Sanitized, restocked and organized exam rooms and

medical equipment

Gathered forms, copied insurance cards and

[Action] to collect patient information for billing and insurance filing

Educated patients by providing medication and diet information and clarifying physicians' orders,

answering questions thoroughly

Conducted preliminary evaluations, including

measuring weight, temperature and blood pressure,

and documented results with accuracy

Implemented care and efficiency improvements to

support and enhance office operations

Prepared blood, urine, stool and sputum lab

specimens for diagnostic evaluation

Supported duties for diagnostic and technical

treatment procedures, such as setting up and

operating special medical equipment and

apparatus

Oriented and trained new staff on proper

procedures and policies

Prepared and administered medications to alleviate patient symptoms

Collected blood samples using vacutainer tubes,

tourniquets, syringes, butterfly needles, and straight needles

Validated blood and specimen collection orders,

alerting nurses or physicians of discrepancies

between order and nursing station logs

Organized daily work based on collection priority

Spoke with patient to gather information for lab

records, reduce fear or anxiety and optimize

cooperation

Protected patients by following infection control, sharps disposal and biohazardous waste disposal

procedures

Assisted with office procedures by monitoring

patient flow, performing telephone screening and

maintaining sample drug lists

• Critical Care Experience

• Microsoft Word

• Venipuncture

• Management

• Agile

• ICD-10

• Quality Assurance

• Acute Care

• Ventilator

• EMS Experience

• Paralegal

• Medication Administration

• Medical Office Experience

• Medical Terminology

• Medical Billing

• EMR Systems

• Experience with Children

• Excel

• Experience Administering Injections

• Nursing Home Experience

• Time Management

• Computer Skills

• Organizational Skills

• Operations Management

• Operations

• Logistics

• Food Service

• IV Therapy

• Physical Examinations

• Phlebotomy

• Laboratory Procedures

• Triage

• Management Experience

• Conflict Resolution

• Conflict Management

• Assisted Living

• Schedule Management

• Computer Operation

• Software Troubleshooting

• Comptia A+

• ACLS

• BLS

• Patient Assessment

• Patient Care

• Customer Service

• Sales Experience

• Microsoft Office (10+ years)

• Requirements Management

• Epic

• Computer Networking

• Help Desk

• Supervising Experience

• Anatomy Knowledge

• Supervising experience

• Leadership

• EMT experience

• Customer service

• English

• Data collection

• Sales

• Physical Examinations (10+ years)

• Caregiving (10+ years)

• PCR

• OSHA

• Employee evaluation

• Case management

• Human resources

• Clinical laboratory experience

• Laboratory experience

• Dissection

• Documentation review

• Filming

• Computer literacy

• ICU experience

• Account management

• Microsoft Excel

• Microsoft Powerpoint

• Basic life support

• Accounting

• ADP

• Airway management

• Presentation skills

• Analysis skills

• Microsoft Outlook

• Patient observation

• Occupational health

• Software deployment

• Emergency management

• SharePoint

• Disaster recovery

• AWS

• System design

• Teaching

• Military

• Security

• First aid (10+ years)

• CPR (10+ years)

• Ventilator (1 year)

• Data entry

• Word processing

• Program management

• HIPAA

• B2B

• Food safety

• Windows

• Typing

• Incident management

• Clinical research

• Clinical trials

• iOS

• Mobile devices

• Mobile testing

• Rigging

• Construction

• Office manager experience

• Heavy lifting

• Occupational health

• Oil & gas

• Regulatory reporting

• Guest services

• Employment & labor law

• Project management

• Sanitation

• Statistical software

• Public health

• Contracts

• Program development

• Memory care

• Care plans

• Team management

• Databases

• Workers' compensation

• Business development

• Writing skills

• Communication skills

Languages

• English - Expert

• Spanish - Beginner

• American Sign Language - Beginner

Military Service

Branch: Army

Service Country: United States

Rank: E4

February 1994 to April 1997

Commendations:

2 AAMs

Certifications and Licenses

Paramedic EMT Certification

April 2020

EMT Certification

2015

First Aid Certification

CPR Certification

BLS Certification

ACLS Certification

NREMT Paramedic

PALS Certification

Non-CDL Class C

AEMT Certification

Hazardous Waste Operations & Emergency Response Training ATLS Certification

AHA Instructor BCLS Certification First Aid Certification Heart Saver/AED Certification Advanced Cardiac Life Support (ACLS) Certification [year to present] CPR certified through American Heart Association Prehospital Trauma Life Support (PHTLS) BLS NCCT Medical Assistant 2013-01 - 201*-**-****-** - 201*-**-****-** - 2020-05

TWIC Card

EMT-I

Certified Safety Professional

Healthcare Provider Certification

Ambulance Driver's License

EMT License

Certified Phlebotomy Technician

Class D

CCMA Certification

NRP Certification

CompTIA Security+

Assessments

Management & leadership skills: Impact & influence — Highly Proficient January 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient

Work style: Conscientiousness — Expert

January 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Medical terminology — Expert

June 2021

Understanding and using medical terminology

Full results: Expert

Supervisory skills: Motivating & assessing employees — Highly Proficient September 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Protecting patient privacy — Highly Proficient

October 2021

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Clinical judgment — Proficient

June 2021

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient

Scheduling — Proficient

December 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Security guard skills — Familiar

September 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Familiar

First aid — Expert

September 2020

Treating common medical emergencies

Full results: Expert

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work style: Conscientiousness — Expert

January 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Verbal communication — Proficient

March 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Patient-focused care — Proficient

December 2021

Responding to patient concerns with sensitivity

Full results: Proficient

Attention to detail — Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Familiar

January 2021

Level of motivation and discipline applied toward work Full results: Familiar

Management & leadership skills: Planning & execution — Proficient February 2022

Planning and managing resources to accomplish organizational goals Full results: Proficient

General manager (hospitality) — Familiar

December 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar

Workplace safety — Proficient

May 2022

Using safe practices at work

Full results: Proficient

Basic computer skills — Highly Proficient

May 2022

Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient

Early childhood development — Proficient

January 2022

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Customer focus & orientation — Proficient

December 2022

Responding to customer situations with sensitivity Full results: Proficient

Work motivation — Proficient

January 2021

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Communications equipment and computer specialist from US Army Veteran- Honorable Discharge



Contact this candidate