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Customer Service Workshop Manager

Location:
Harare, Zimbabwe
Posted:
July 23, 2023

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Resume:

PERSONAL PROFILE

A highly skilled and dedicated diesel mechanic and professional driver with experience in agricultural and automotive industries. Has worked with a big fleet of machines including combine harvesters, tractors, self-propelled and Jactor pulled boom sprayer. Adept at carrying out repairs, preventative and corrective maintenance in the automotive industry with different makes and different models of trucks, 4by4 off-road vehicles and small vehicles. Enjoys all challenges that come with the trade and always strive to maintain the standards set by the employer. Interested in developing mutual relationships based on trust, loyalty and excellent workmanship and proper adherence to all set safety and standards at all times. Currently seeking a more challenging and senior role in mechanics in the agriculture, mining, manufacturing and construction industries.

TECHNICAL SKILLS

Combine harvesters: S660 and STS 9560 and STS 9570 with a bullet rotor.

Tractors: 8330, 8520, 7930, 6820, 6170M, 6620, 6125R and 5403.

Sprayers: 4730JD self-propelled boom sprayer 28metres, Metalfor7035 self-propelled boom sprayer 28m, 26m, and 24m, 3000litres and Jactor pulled boom sprayer 18m.

Planters have worked on JD Max-emerge planter Drill planter and vacuumeter.

Automotive: Trucks, 4by4 off road vehicles and small vehicles.

OTHER SKILLS

Team Supervision & Management.

General Maintenance.

Preventive Maintenance.

Staff Training & Development.

Agricultural Equipment/machines.

Administrative Work.

Strong Verbal & Written Communication Skills.

Ability to Work under Pressure.

Goal Oriented.

Quick Learner.

Problem Solving.

Motivated Team Player.

Safety Measures.

Attention to Detail.

Transport & Logistics.

Quality Driven.

Customer Service.

Proactive & Punctual.

PROFESSIONAL EXPERIENCE

MECHANIC

Africa AHEAD, Zimbabwe July 2020 to Date

Responsible for making sure that the organisation's fleet of 13 vehicle (Nissan, Ford and Toyota) are fit for purpose.

Reducing vehicle repair costs as well as downtime through routine checks in between scheduled service periods.

Offering remote troubleshooting and assistance to field based drivers.

Currently working as a Driver at the Africa AHEAD Head Quarters: Received Driver of the Year Award for the Year 2021.

WORKSHOP MANAGER & SENIOR TECHNICIAN

Omer Farming Company, Uganda June 2019 to January 2020

Maintained John Deere and Case agricultural machines, leading a team of 10 stores and workshop staff which took care of more than 20 agricultural machines and farm implements.

Assigned relevant work to subordinates.

Conducted inspection of all farming equipment after use for maintenance and necessary service.

Requested for spares from procurement and conducted on the job training.

SENIOR TECHNICIAN

Hoyo Hoyo Agribusiness, Mozambique October 2014 to June 2019

Reported to the workshop manager on machinery status on a regular basis.

Maintained agricultural machines with excellence to the extent of being promoted to assume the Head of Workshop position within the first year of engagement.

Carried out preventative maintenance on JOHN DEERE and Massey Ferguson tractors.

Performed corrective maintenance on tractors, combine harvesters, sprayers, planters and other farm implements.

Conducted major and minor repairs on farm equipment as well as lubrication.

Performed engine management, diagnosis and faulty finding.

Performed configurations on combine harvesters and sprayers.

SENIOR MECHANIC

Xerox, Zimbabwe November 2011 to October 2013

Carried out major and minor repairs.

Performed engine management, troubleshooting and faulty finding.

Carried out engine, gear train, differential, suspension and final drive overhauls on different makes and models.

AUTOMOTIVE MECHANIC

Loyal Saints Motors (Pvt) Ltd, Botswana March to October 2011

Conducted major and minor repairs on different makes and models.

Carried out engine management, engine and gear train overhauls.

Performed faulty finding and diagnosis.

Provided field services and road assistance.

EDUCATION & TRAINING

Procurement and Supply Chain Management, Trust Academy (In Progress).

Motor Vehicle Mechanics Certificate attained at Monomutapa Technical Training College.

Trade Test Certificate Class One Journeyman in Motor Mechanic including Diesel and Tractor.

Defensive Driving Certificate.

Clean Class 2 Zimbabwean Driver’s License.

ADDITIONAL PERSONAL INFORMATION

Nationality: Zimbabwean.

Gender: Male.

Date of Birth: 17/06/1989.

Valid Passport.

REFERENCES

Witness M Nkomo, Monitoring Evaluation Accountability and Learning (MEAL Manager), Africa AHEAD, Phone: +263-***-***-***, Email: adyg8l@r.postjobfree.com.

S. Zirumba, Workshop Manager, Loyal Saints Motors, Gaborone, Botswana, Phone: 263*********, Email: adyg8l@r.postjobfree.com.

Rufaro Gunundu, Director, Hoyo Hoyo Agribusiness, Gurue, Mozambique, Phone: +263*********, Email: adyg8l@r.postjobfree.com.

D. Kimara, Farm Manager, Omer Farming Company, Kampala, Uganda, Phone: +256-***-******, Email: adyg8l@r.postjobfree.com.

TRYMORE VAMBE

Location: Harare, Zimbabwe Phone: +263************ Email: adyg8l@r.postjobfree.com

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