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Customer Service Representative

Location:
Jersey City, NJ
Posted:
July 23, 2023

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Resume:

ESTHER TETTEY

908-***-****

adyg5t@r.postjobfree.com

I possess the ability to be a self-starter and do function well under pressure. I am highly motivated, organized and results driven worker. Additionally, I have good skills in handling details, figures and very pleasant customer service skills.

WORK HISTORY

RETIREMENT - DECEMBER 1, 2021

OFFICE OF THE PUBLIC DEFENDER, OFFICE OF LAW GUARDIAN –

Transferred to (Union County/LG - Elizabeth, NJ) From July 2008 to November 30, 2021 as Lead Secretary 1 Supervisor

Transferred to Bergen/Hudson County/LG from

June 2005 to July 2008 Legal Secretary 1/Lead Secretary/Supervisor –

Hackensack Office to head the newly created office as Lead Head Legal Secretary Supervisor.

STARTED EMPLOYMENT WITH OFFICE OF THE PUBLIC DEFENDER September 2000 to June 2005 – Legal Secretary 2 (Newark/LG) Office of the Public Defender.

Billing / Review Payment Vouchers and initial for manager’s signature and approval.

CHASEMELLON SHAREHOLDER SERVICES

August 1999 to September 2000 – Customer Service Representative Correspondence

BERGEN PINES COUNTY HOSPITAL

June 1993 to August 1999 – Sr. Clerk Typist

PART TIME JOBS

-ERMC AVIATION, NEWARK – July 2021 to October 2021 (Customer Service Representative ACES)

-Towne Park, Newark – Cashier/Dispatcher PT – June 2017 to 2020

-Parking Spot, Newark – Cashier PT – January 2016 to December 2016

-GUNDP UMBRELLA PROJECT – PT – PROJECT SECRETARY – DECEMBER 1998 TO MARCH 2000

-SUMMIT BANK – RECORDS RETENTION CLERK – OCTOBER 1996 TO NOVEMBER 1998

-COMMERCIAL DATA PROCESSING – DATA ENTRY CLERK – MARCH 1996 TO SEPTEMBER 1996

-WARNER INSURANCE SERVICES – FILE CLERK – OCTOBER 1994 TO JANUARY 1996

-VARIOUS TEMP SERVICES - DATA ENTRY / FILE CLERK / WORD PROCESSING CLERK) – 4/1989 to 5/1994

-SABANOH PRINTING PRESS – WORD PROCESSING SECRETARY – AUGUST 1984 TO JANUARY 1988

EDUCATION

-Montclair State University – Pursued BS Degree in Paralegal Studies – 9/2009 to 9/2012 PT Incomplete

-Union County College – Associate Degree in Applied Science Paralegal Studies – graduated 12/2007

-Polytechnic for Secretarial Science (Ghana) – September 1982 to June 1984 (Associate Degree Secretarial Science (Studied – Typing Skills, Office Procedures & Methods, Business English writing, Word Processing, Law Office Management, Shorthand)

-St John Girls’ High School – September 1978 to June 1982

OFFICE EQUIPMENTS / FLEXIBLE TO LEARN NEW EQUIPMENTS

Computer -MS Office, FACTS- NJ Court System for Data Management); Dictaphone, Telephone, Facsimile, Various Xerox Equipment with Scanner/Copier, Pitney Bowls mailing equipment, Calculator, Electronic Filing, Shredding equipment



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