Myah HENDY

**** ************ ** ********* **,****1 843-***-****

adyg5e@r.postjobfree.com

SKILLS SUMMARY

Experienced assistant manager and a work place teammate that, swiftly adapts to new situations, company cultures and work processes. Skillful in promoting sales, processing transactions, and handling costumer complaints. Strong proficiency in POS. Organized customer support data entry specialist who can maintain digital files and databases by keeping them updated. Skillful in scanning, sorting and organizing documents. Familiar with administrative duties. Experience with Microsoft Excel and other data entering software. Ability to focus to complete tasks on time. Great at being professional on the phone and also sending email chat and message responses to customers in a timely manner. Translator who has translated and proofread documents to ensure the information is valid. Translator who ensures high quality results and always utilizes correct punctuation as well as grammar.

EDUCATION

Star@Erasmus high school took college courses: English, History and Music.

Graduated from South Florence high school with High school diploma in January 2020.

EXPERIENCE

24 Task Job

Freelancer

March 2020- Present

1. Created and designed beautiful resumes for clients.

2. Did virtual assistant positions.

3. Proofread and re-write documents.

4. Translated documents from English into German, Korean, Czech, French, and Spanish.

5. Created logos for small up and coming businesses.

6. Photo shopped images for clients.

7. Double checked work before submitting.

8. Kept clients updated on progress of project.

9. Submitted work before deadlines.

10. Used Microsoft excel to keep track of information.

11. Provided customer support by email, By calls and live chat.

12. Worked in temporary data entry clerk positions.

Personal Time Off

Care Giver

October 2022- Present

1. Helping out sick elderly family member that has Parkinson's disease.

2. Attending to the household.

Tropical Smoothie Café

Teammate

July 2020- October 2021

[Working part time 4 hours daily]

1. Provided continued customer support after closing sales.

2. Described product to customers to accurately explain details and care of merchandise.

3. Responded quickly to customer concerns or requests within target timeframes.

4. Handled high volume of orders coming through station and produced consistent, quality service.

5. Greeted guests, answered menu questions and delivered excellent customer service.

6. Multitasking is needed to work here.

7. Worked with team to complete orders.

Marathon Gas Station Highway Quick Shop 76

Manager/Data analyst

June 2019-July 2020

[Working part time 4 hours daily]

1. Contributed to business success through good relationship building with employees, customers, and outside vendors.

2. Delivered excellent customer service and professionalism to customers via in-person, telephone, or email.

3. Communicated clearly to customers when answering inbound calls.

4. Entering data if stores stock into database Microsoft Excel.

5. Making charts to keep track if data.

6.. Maintained accurate logs and balance sheets for fuel, oil and sales using Microsoft software.

7. Handled sales of prepared food, groceries and related items.

8. Upheld store standards throughout day-to-day operations and with consistent opening and closing procedures.

9. Stocked shelves with new merchandise and rearranged items.

10. Recruited, hired and trained employees to provide excellent customer service.

11. Delivered exceptional customer service in interactions.

12. Handles store deliveries.

13. Keeps track of expired products.

14. Memorization of all stores product prices.

15. Multitasking is a must to work at this establishment.

QUALIFICATIONS

Experience managing high volume of chats at the same time.

Utilizing knowledge to solve problems.

Able to communicate effectively.

Able to use technology to and answer chat inquires.

Able to work at a desk for long periods of time from home.

Able to maintain a quiet and distraction free environment during working hours.

Typing speed is 60 wpm.

Internet service provider Ethernet cord and modem available to be used for work at home with no restrictions.

Computer navigational skills.

Ability to utilize multitasking skills to answer multiple chat inquiries at the same time and solve issues in a timely fashion.

Able to handle multiple tasks at once.

Can accurately enter data into charts and forms.

Can create tables and diagrams that suit data.

SKILLS

Confidentiality

Attention to detail

Consistent typing speed 65-75 wpm

Grammar and punctuation

Conversationalists

Empathy

Time management and work pace

Dependable and flexible

Team player

Self disciplined

Customer service

Analytical thinking

Grade A Problem solving

Menu memorization

Data analyst

Critical thinking

Multitasking

Performance improvement

Task prioritizations

Team leadership

Microsoft Word

Microsoft Excel

Microsoft Office

Microsoft Teams

Microsoft PowerPoint

Positive attitude

Math competency

Tech savvy

Word processing

Internet research

Customer relations

Self motivation

Data entry

Organizational skills

Customer service

Adapts to environment

Time Management

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