Administrative Assistant Customer Service

Janice R Jackson

**** ******, *******, ** ***** - 832-***-**** - adyg58@r.postjobfree.com

Professional Summary

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to accomplish project goals. Seeking a role of increased responsibility and authority.

Core Qualifications

•Proficient In Microsoft 365• Advanced Knowledge Of Goggle Technologies• People Soft •Microsoft Office Proficiency• PEIMS Certified Excel Spreadsheet• Gradespeed• Meticulous Attention To Detail• Chancery w/ Discipline• Results-Oriented• Customer Service Expert• Self-guided• Dispute Resolution, Proficiency• Effective Time Management• Strong Problem-Solving Abilities• Professional• Negotiation Competency Expert •Problem Solver• Analytically Skilled• Support and Troubleshooting Skills• Advanced MS Office Suite Knowledge• Devoted to Data Integrity• Resourceful• Dedicated Team Player• Understands Grammar• Proofreading •Meeting planning Dedicate Writing •Schedule Management •Self-Starter •Executive Presentation Development

Experience

Houston I S D August 2019 to April 2023

Executive Administrative Assistant II

Houston, TX

1. Helps the executive for whom they work with tasks such as scheduling; reviewing, prioritizing and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform their job.

2. Managing the schedules and communications of key executives in their company. They prioritize emails and phone calls and arrange meetings and business events.

Houston I S D August 2011 to August 2019

Data Specialist HISD Clerk III/ Front Office

Houston, TX

1.Provides key support, including performance of a wide variety of specialized clerical duties involving compiling and arranging data, making computations, conceptualizing and preparing reports, processing and coding documents, and maintaining specialized and comprehensive records and filing as it relates to attendance, discipline, and the student information rep.

2.Sets up and develop statistical reports. Resolves discrepancies and may communicate with as it relates to inner office duties and other responsibilities as assigned variety of administrative and professional employees within and outside the system.

3.Receives, classifies, reconciles, consolidates, and summarizes documents and information from parents, instructors, and government activity

4.Compiles regular and special reports without established formats and procedures, federal and state compliance

5.Maintains general office and departmental files; follows-up on misplaced, misguided, or misfiled materials by operating straight off with the student information on campus

6.Performs other job-related responsibilities as assigned using current HISD data systems: chancery, gradespeed etc.

Houston ISD October 2009 to August 2011

Houston ISD Clerk III/ M I Office

Houston, TX

Provides key support, including performance of a broad assortment of specialized clerical duties involving compiling and arranging information, making computations, conceptualizing and developing reports, processing and coding documents, and maintaining specialized and comprehensive records and filing.

1.Sets up and prepare statistical reports. Resolves discrepancies and may communicate with an assortment of administrative and professional employees within and outside the system.

2.Receives, classifies, reconciles, consolidates, and summarizes documents and data.

3.Compiles regular and special reports without established formats and operations.

4.Maintains general office and departmental files; follows-up on misplaced, misguided, or misfiled materials.

5.Performs other related job duties as assigned.

Education

HCC Continuing Education (Currently)

A Plus Certification

Houston, TX

ITT

Technical Drawing

Associate of Arts

Houston, TX

Digital Animation coursework, advertising seminar, Sculpture course, Computer and Art Design courses, Visual Communication course, Web Developer Certificate, Graphic Design workshop

Prairie View A&M University

Sociology / Psychology

Prairie View, TX

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