Post Job Free

Resume

Sign in

Customer Service Team Member

Location:
Harrisburg, PA
Posted:
July 23, 2023

Contact this candidate

Resume:

Carrie Kleinfelter

Elizabethtown, PA *****

adyg4p@r.postjobfree.com

+1-717-***-****

Authorized to work in the US for any employer

Work Experience

Warehouse Worker

Nordstrom - Elizabethtown, PA

June 2022 to Present

Was hired as a seasonal employee did picking packing, returns, shortages and receiving I loved my job here and management told me to reapply. I love to learn and I'm a very hard worker FedEx fork lift driver

FedEx Freight - Middletown, PA

May 2022 to November 2022

Drove heavy freight loaded trucks

Team Member

Amazon - Carlisle, PA

April 2020 to August 2021

I work on outbound ship dock.

Responsible for making sure packages are scanned and put on proper trucks to get to their destination. I can lift 50 pounds easily.

I Divert packages off of a conveyor belt into the appropriate trailers. House Manager/Caregiver

Gaudenzia Common Ground - Harrisburg, PA

May 2017 to March 2020

I helped people with addiction and mental health issue in recovery. Assisted people in detox recover and get well. Made sure house was running smoothly and all groups were ran on time. I also ran groups on recovery and addiction. Transportation to and from faculty. I would pick patients up from homes facilities/ jail and take them to rehab. I also transported patients to their next phase in their recovery. Screening in of patients and property. Room searches.

Cosmetologist/Hair Stylist

Holiday Hair of Regis Corperation - Hummelstown, PA January 2016 to May 2017

Backup reception desk by entering phones scheduling appointments and processing payments. Evaluated client's hair type condition and desired outcome to determine ideal service. Recommend treatment and styling products to customers to meet current needs and resolve specific concerns. Value weighted client's hair and physical features to determine style and cut plans. Treated customers to extra services such as sampling and a head massage to promote loyalty. Met with new clients providing effective hair consultations detailing expectations for color style and cut. Bar Manager/Bartender

Harrisburg, PA

2005 to 2010

Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks developing promotions and creating customer engagements events. Made product recommendations to customers based on preference and special promotions. Supported servers by repairing specially drinks for patrons in all areas of the establishment. Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty. Detailed inventory of bar supplies in stocked work areas to maintain workflow efficiently. Mothered cash intake to eliminate discrepancies. Monitored patrons to keep alcohol consumption at designated levels. Maximize employees morale and corrected performance is used in accordance with establishment standards. Works with management to plan and implement special events to boost customer numbers and prophets. Maintain facility compliance with health codes sanitation requirements and license regulations while streamlining product activity initiatives to company with bar / restaurant protocols. Devised unique events and special promotions including band events to drive the sales. Handled reports, money drops and all banks from each employee at start and finish of each shift. Responsible for safe. Worked with security staff also. Handling promotions, entertainment.

Education

High school diploma in College Prep

Lower Dauphin High School - Hummelstown, PA

State board license in Cosmetology in Cosmetology

Empire Beauty School - Harrisburg, PA

Skills

• Front Desk

• Hair Styling

• Makeup Application

• Retail Sales

• Bartender Experience (10+ years)

• Management Experience (2 years)

• Customer Service (10+ years)

• Server (10+ years)

• Cash Handling

• Assistant Manager Experience

• Cleaning Experience

• Upselling

• Host/Hostess

• Communication Skills

• Caregiving

• Event Planning

• Cashiering

• Restaurant Experience

• Body Waxing

• Kitchen Experience

• Pallet jack

• Warehouse experience

• Manufacturing

• Leadership

• Eyelash Extensions

• Nail Care

• Cooking

• Microsoft Word

• Guest Services

• English

Certifications and Licenses

Cosmetology

First Aid Certification

CPR Certification

Cosmetology License

Bartender License



Contact this candidate