Rick C. Bartlett, Sr.

* ********* *****

LAKEVILLE, MA 02347

PHONE: 774-***-****

E-MAIL: adyg3u@r.postjobfree.com

SKILLS

●Strong operational management skills which includes experience in Business Planning; Detailed Budget creation & analysis; internal & external Relationship Management; Risk Assessment & Mitigation

●Strong Coaching and Team Building Skills directing Muti-tiered organizational groups

●Excellent interpersonal and leadership skills in managing cross functional projects in a resource matrix environment

●Deep understanding of Project Management Methodologies & Procedures

●High level of understanding in Change Management and Conflict Resolution

●Understanding and familiarity with service level agreements and customer engagement models, including the ability to work under very tight timelines with minimum supervision.

●Successful entrepreneurial self-starter attitude

●Highly experienced and effective in Multi-layered Communications

●Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders

●Strong analytical / critical thinking and problem-solving skills with ability to prioritize tasks

●Thorough record-keeping with an Emphasis on Details

●Proven ability to manage, multiple major projects and/or divisions simultaneously

HIGHLIGHTS

●Handled all the Planning of, as well as the Construction & Site Work for the development of a 250+ million dollar 55+ residential housing community, consisting of 68, exclusive single family homes, Clubhouse/ Community Center and Waste water treatment plant and all associated roads & landscape.

●Managed all facets of construction & site work for the development of a residential housing community, consisting of (147) Townhouse Units and (5) single family homes.

●Developed the detailed budget for, as well as Planned & Supervised a statewide (6-site) 13-Million dollar Renovation project including building envelopes and all interior restorations. Total project encompassed 26 buildings and over 350 units.

●Managed the Planning, Build & Implementation of a nationwide communications network for an industry leading service provider

●Managed the design, build, installation & training of a large medical imaging program, rolled out to a network of over 25 facilities spread around several major metropolitan areas

●Successfully Built, Developed & Managed own businesses for over 21 years.

PROFESSIONAL EXPERIENCE

August 2022 – Present South Coast Improvement, Inc. Marion, MA

Pre-Construction Project Manager

Manage renovations/ restorations as well as Design/ Build of Senior Living and Senior Care facilities in over 18 states along the East Coast. This work includes all areas of exterior (site & envelope) & interior (common areas & units) construction/ renovation from all trades.

Responsibilities include: Review owner scope & plans to outline full project requirements. Develop a detailed Schedule of Values to determine Trade budgets. Coordinate / Schedule Trade site-walks to assess current conditions. Write detailed scopes of work for each trade. Negotiate with subcontractors & vendors to buy trades within the budget. Build financial buyout spreadsheets to prepare projects for production.

October 2020 – August 2022 Toll Brothers, Inc. Fort Washington, PA

Construction Manager

Managed a large residential housing project (Seaside at Scituate) in Scituate, MA. Subdivision consists of (147) Carriage Style Townhomes, as well as (5) Single-Family Estate homes. Responsibilities included: Reviewing all plans. Oversee Site work - excavations, utilities, final grading, and landscaping, as well as all concrete & Asphalt work. Manage all phases of construction as well as all trades involved in the process. Developing & Managing all schedules through the lifecycle of the project. Additionally, I coordinated all material acquisitions from all suppliers throughout the construction process.

September 2018 – October 2020 Weston Associates, Inc. Boston, MA

Senior Project Manager

Manage renovations & restorations of large multi-family residential housing sites in Massachusetts & Maine. This work includes all areas of exterior (envelope) & interior (common areas & units) construction/ renovation from all trades, as well as all forms of site work.

Responsibilities include: Develop scopes of work & associated detailed budgets to conform with a Capital Needs Assessment. Site visits to develop detailed specifications. Meet with subcontractors to outline specifications for future build-outs, review all units to develop initiative to assure conforming with all HUD & ADA requirements. Meet with Site Managers to review work completed & plan and develop subcontractor responsibilities. Outline all schedules, for a smooth flow throughout the life of the projects, from conception to turn-key.

June 2016 – September 2018 Whitman Homes, Inc. Canton, MA

Senior Project Manager

Manage a large residential housing project in The Pine Hills of Plymouth, MA. Subdivision consists of (16) 4-unit Townhouse buildings, as well as (27) single-family homes. Responsibilities included: Reviewing all plans. Oversee Site work - excavations, utilities, final grading, and landscaping, as well as all concrete & Asphalt work. Manage all phases of construction as well as all trades involved in the process. Developing & Managing all schedules through the lifecycle of the project. Additionally, I coordinated all material acquisitions from all suppliers throughout the construction process.

April 2004 – May 2016 B.I.C. Construction, Inc. Middleborough, MA

President / Construction Manager

Developed initial business plan outlining forms of business, target vendors and potential customers. Established relationships with subcontractors, kitchen design centers, millwork vendors, distributors and customers. Developed estimating program for job costing. Estimated jobs and determined resource needs.

Managed multiple construction & renovation projects, each with its own on-site project manger, including a multi-million-dollar, 55+ community in Weston, MA, consisting of 68 single family homes. Responsibilities included: Overseeing all site work and construction; developing subcontractor responsibilities; managing all task lists through the lifecycle of the project.

May 2000 – March 2004 Lucent Technologies Burlington & Wakefield, MA

Director, Professional Services (Global)

This position was responsible for the overall success of the Boston area operation, with three primary areas of responsibility and tied into consulting operations worldwide

Consulting Managers

Manage a team of up to (24) Consulting Managers with a large team of consultants worldwide. Supported all their HR needs from establishing their roles & responsibilities within the company. Developed career development plans to help map-out growth. Managed the hiring process for the Boston office.

Project / Engagement Managers

Identify and assign the proper Project/ Engagement Managers to handle the various projects at each of the established accounts. Initiate regular meetings with clients to monitor project progress. Ensure project goals and objectives are met while staying within budget / on schedule.

Business Development Managers

Analyze & document present state processes. Map transition plans to help companies to offer new service delivery models. Develop detailed presentations to familiarize new clients with the services Lucent offers. Establish and cultivate relationships to create long-term engagements with the clients.

Feb. 1997 – May 2000 Harvard-Pilgrim Healthcare Lexington, MA

Director of Infrastructure Engineering & Operations

Division consisted of (5) departments: WAN Engineering & Operations; LAN Engineering & Operations; Server Engineering & Operations; Desktop Engineering and Call Center/Help Desk. Staff included (5) line managers, 65 full time employees & 30 – 35 external consultants.

Environment at Harvard-Pilgrim consists of approximately (8000) users spread across the following sites: (8) Management Offices, (19) Health Centers and over (70) Affiliates (hospitals, medical centers, doctor’s offices).

Direct the Engineering and Operational Support departments of the IT Division. Assess operational processes and determine best practices to meet Six Sigma Standards. Help to map the direction of IT at Harvard-Pilgrim as a member of the Senior Staff and the Technical Review Board. Build and manage relationships with vendors, integrators & consultants who support the projects & efforts of the internal staff. Closely monitor (5) cost centers and develop & manage the budgets associated with over (75) projects.

Sept. 1993 – Feb. 1997 Sun Life of Canada Wellesley, MA

Senior Manager of Distributed Computing

Managed the activities of (6) Distributed Systems support groups including: Network Engineering & Operations, LAN Administration, Security Management, Help Desk Support Center, Desktop Services and OIS Support Services. Staff included five direct reporting managers and a total of 48 full time employees as well as 12 - 15 external consultants.

Local environment consisted of 1500 users in a (3) building campus connected with a fiber backbone. Field environment we supported consisted of approximately 3000 users in (22) offices across the US.

Created comprehensive project plans to control the implementation of technical IS initiatives. Developed and motivated staff to achieve departmental objectives and allocate resources to ensure the timely completion of responsibilities, functions and projects. Managed the development and enhancement of policies and procedures for distributed systems that provide monitoring, diagnostics and management of systems for reporting purposes and tracking of performance objectives.

Sept. 1984 – Aug. 1993 Club Computer & Imagination Software Cambridge, MA

President / Owner

Established business model and wrote the business plan to support three lines of business.

Retail Store

Oversaw operations of a retail computer store, including (8) sales reps and (1) store manager. Store included (3) sales vignettes with different product themes in each, a fully equipped training room for hardware & software classes, as well as a Multi-media lab for production design & sound synthesis (for the creative Cambridge clientele)

Outside Sales/ Consulting

Managed staff of (4) field sales consultants and (1) outside sales manager. Targeted the local Universities and affiliate schools. As relationships developed we expanding into some of the Hospitals and Law firms associated with the schools we had established business with.

Sold PCs and all the peripherals and eventually starting designing and setting up networks.

Service Center

Directed a walk-in service depot & a field service department consisting of (3) technicians and (1) service manager. Depot was certified to handle warranty service for all products sold. All technicians were trained to manage customer phone calls as well as make field service calls. Established service contracts that would be initiated at the time of the sale of products. Also offered home/ office delivery & installation services.

Designed and installed Novell networks for small to medium sized client sites. Installed and configured business and financial application suites for corporate clients. Handled all accounting and financial issues for the company including accounts payable, accounts receivable, inventory management and payroll. Managed all vendor relationships including product reviews, price negotiations and contract development. Trained staff on new products and services as well as managed vendor PK training sessions.

Computer Skills

Office Suite

Word, Excel, PowerPoint, Outlook

Construction Mgmt

Procore, BuildPro, BuilderTrend, Co-Construct, MS Project

EDUCATION

1984 Control Data Institute Burlington, MA

Certificate Degree, Computer Technology

1983 University of Massachusetts Dartmouth, MA

Bachelor of Science, Electrical Engineering

CERTIFICATIONS/ LICENSES

2018 ScrumAlliance Boston, MA

ScrumMaster Hands-on Certification

2009 Construction Certification Institute Taunton, MA

Massachusetts Home Improvement Contractor License

2007 Conway Real Estate Pembroke, MA

Massachusetts Real Estate License

2001 Construction Certification Institute Taunton, MA

Massachusetts Construction Supervisor’s License

2000 Mass School of Technology Taunton, MA

Windows 2000 Server & Workstation Certification

1998 Babson College Business Training Needham, MA

Project Management Concepts & Theories (PMI Certification)

1998 Babson College Business Training Needham, MA

Process Methodologies (PMI Certification)

1987 Tech Data Education Services Clearwater, FL

Novell NetWare & Banyan Vines Certification

TRAINING

2018 SimpliLearn Boston, MA

Agile ScrumMaster Training

2018 Udemy On Line

Scrum Certification Prep, ScrumMaster & Agile Training

2003 Callisma P3 Training Boston, MA

Management Training - Employee Career Planning & Development

2001 NPS Training Services Scottsdale, AZ

Detailed Operations Process Flows

2001 Advanced Consulting, Inc. Dallas, TX

Operations Management Architecture

2000 QBS Research, Inc. Atlanta, GA

VitalSuite Fundamentals (Network Management)

1999 INS Training Services San Francisco, CA

Network Management Methodologies

1996 PDG Training Centers Braintree, MA

Fundamentals of Microsoft Project

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