ALATIN IVO HALLEY

**** * *** **., **********, NJ 08854

Cell: 201-***-**** adyg3h@r.postjobfree.com

PROFILE/SKILLS

Experienced Lead Financial Crimes Specialist, skilled at resolving complaints with attention to detail and efficiency. A natural leader who is articulate, reliable, and dedicated with strong communication skills. Excellent at multitasking, providing team support, and meeting deadlines.

PROFESSIONAL EXPERIENCE:

Wells Fargo - Charlotte, NC August 2018 to December 2022

Lead Financial Crimes Specialist Analyst 4

-Carried out extensive inquiries into account activity of moderate to complex nature, utilizing various systems and resources to identify potential money laundering or terrorist financing activities across multiple transaction channels.

-Conducted enhanced due diligence reviews on high-risk customers and transactions, ensuring compliance with anti-money laundering (AML) regulations and guidelines.

-Analyzed large amounts of data to identify suspicious patterns and trends and reported findings to the appropriate authorities.

-Collaborated with law enforcement and internal teams to combat financial crimes.

-Provided training/ guidance to new team members on AML regulations, procedures, and best practices.

Convergys Corporation April 2015-July 2018

Call Center Advisor, Coach

-Delivered exceptional customer service by actively listening, demonstrating empathy, establishing rapport and consistently maintaining a courteous, amiable and professional demeanor.

-Stayed updated with client's products and services, enabling me to produce accurate work and maintain organized accounts. Proactively offered additional products and services to customers.

-Tracked/ documented call information in the database and Conducted training sessions for new hires.

Presidential Warehouse August 2012-March 2015

Assistant Manager

-Collaborated with the company's compliance team to ensure adherence to regulatory requirements.

-Conducted thorough reviews of high-risk customers and transactions to identify potential risks.

-Implemented measures to mitigate identified risks and uphold legal and reputational standards.

-Supervised a team of eight employees, ensuring efficient processing and accuracy of orders.

-Conducted comprehensive checks on orders prior to shipment to vendors to maximize precision and minimize errors.

Boilermakers’ Local 206 May 2005-June 2012

Foreman

-Successfully constructed oil refineries by overseeing blueprint accuracy and timely completion of assignments

-Ensured all blueprints were accurate and up to date, minimizing potential project delays and errors.

-Maintained strict adherence to project timelines, ensuring all assignments were completed before designated deadlines.

-Utilized strong attention to detail to guarantee precision/ accuracy throughout the construction process.

-Applied effective project management skills to coordinate team efforts and optimize productivity.

EDUCATION: High School Diploma, June 1997

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