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Administrative Assistant Office Manager

Location:
Akron, OH
Salary:
60,000
Posted:
July 23, 2023

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Resume:

MARY KENT

**** ******* ******

Akron, Ohio *****

330-***-****

adyg35@r.postjobfree.com

Career Summary:

Twenty years’ experience working within the behavioral health field helping a variety of individuals within a community-based organization.

Employment:

Urban Ounce of Prevention Services, Inc. May 2002 – Current

OhioRISE Program Manager/SUD Counselor Akron, Ohio 44320

Intern Task Supervisor- overseeing clinical activities to ensure compliance with college/university internship.

Responsible for determining resources and/or personnel needs for the program.

Conceptualize the meaning of reported data, translate this knowledge for stakeholders to promote meaningful use of data to assess improvements. Track, update and display department/ project date.

Oversee and evaluate action plans, products to collect. Consolidate and analyze project information request.

Serve as liaison between stakeholders and community partners.

Identify and engage community partners.

Develop and lead workgroups and planning meetings to manage various projects.

Supervisor program staff including Counselors, Case Managers, and CPST.

Assist staff with staff development and monitor staff licensure renewal process.

Ensure program compliance per state governance boards and OAC.

Implement and maintain a quality assurance plan and process and attend community meetings.

Coordinate all intake operations, monitor the treatment and counseling of all program clientele.

Monitor and review client’s records, facilitate performance improvements, program goals, objectives, and policies

Perform client assessment, treatment planning, individual counseling, group counseling and strength-based case management.

Working with diverse populations including the disadvantaged at-risk youth and adults, ex-offenders, military reserve and the alcohol and drug addicted.

Continue to provide supportive services to administration; including some duties of office manager and general support.

Program Coordinator/SUD Counselor

Internship Task Supervisor - overseeing clinical activities to ensure compliance with college/university internship.

Internship Coordinator – agency liaison to each college/university.

Ensure program compliance with funder and complete timely program reporting as required.

Ensure program compliance per state governance boards and OAC.

Implement and maintain a quality assurance plan and process and attend community meetings.

Coordinate all intake operations, monitor the treatment and counseling of all program clientele.

Monitor and review client’s records, facilitate performance improvements, program goals, objectives, and policies

Perform client assessment, treatment planning, individual counseling, group counseling and strength-based case management.

Working with diverse populations including the disadvantaged at-risk youth and adults, ex-offenders, military reserve and the alcohol and drug addicted.

Continue to provide supportive services to administration; including some duties of office manager and general support.

Oversee program events/activities such as community outreach and client activities.

Oversee marketing and public relations and marketing of the program.

Assist staff with staff development and monitor staff licensure renewal process.

Office Manager

Provided bookkeeping utilizing QuickBooks and Quicken Software.

Compiled and maintained financial records including accounts payable/ receivable.

Conducted payroll processing.

Conducted financial audit.

Reviewed and/or approved contracts for various services including health care and office products.

Grant writing and administration.

Conducted fundraising, mass mailing projects.

Provided human resources; personnel records, maintained employer/ employee benefits.

Supervised program coordinators and supervisors.

Continue to perform all duties of administrative assistant.

Administrative Assistant

Provided a high level of administrative support by conducting research, preparing statistical reports, managing information requests, and agency wide logistics.

Planned, directed, and coordinated supportive services for the organization including facilities maintenance and custodial operations.

Supervised, coordinated and trained volunteers and interns.

Clerical duties: generated correspondence, maintained files using alphabetical or numerical systems, performed general bookkeeping, maintained financial records, payroll processing, processed request for materials, merchandise, and/or ads/ services, managed petty cash fund, operated multi-line phone system, internet, and email, proficient in multitasking.

Essential Knowledge

Understands the basic knowledge of substance abuse counseling according to scope of practice

Understands the theories of counseling/ counseling activities to include the following: Intake, Assessment, Individual Counseling, Group Counseling (group process), Case Management and Crisis Intervention

Has experience in evidenced based treatment therapy including the following: DBT, CBT, MI, and Trauma- Informed Therapy

Understands and has experience using the ASAM’s Level of Care

Understands the basic process of effective supervision

Understands basic legal and ethical issues as they relate to substance abuse counseling

Coca-Cola Enterprises April 1998 – April 2002

Quality Control Technician Twinsburg, Ohio 44306

Tested all syrups for quality before production began.

Monitored and controlled the beverage production to ensure the quality of the product.

Implemented quality control procedures for packaging, coding and expiration dates.

Monitored facilities water treatment systems.

Logged and tested consumer complaints.

Education:

Ashford University Walden University

Major: Psychology, BA Major: Graduate Student, MS in

Clinical Mental Health Counseling

Skills: State of Ohio Licensed Chemical Dependency Counselor III (LCDC III: 161641), State of Ohio Licensed Minister, Expired State of Ohio Certified Chemical Dependency Counselor Assistance (CDCA: 070201), Expired State of Ohio State Tested Nurse Aide (STNA: 369667430391E), Gmail, Yahoo, Explorer, Electronic Health Record (EHR) software, Office



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