Amanda Agee-Jackson

**** ***** **** **.

Lexington KY 40515

859-***-****

adyg2e@r.postjobfree.com

2022

Dear hiring manager/HR manager,

I would really appreciate the opportunity to interview for a position with your company. If you’ve had time to review my resume hopefully you can see that I have a very diverse background in several different fields. I’m enthusiastic, hard working and I am always willing to go the extra mile to get the job done. I pride myself on the ability to pick up and learn any job with minimal training.

Some of my strengths are that I am reliable, flexible, friendly, punctual, I pay close attention to detail, I’m very disciplined and trustworthy. I’m honest and a dedicated worker. I absolutely love coming to work every day. It is a very extremely rare occasion that I would have to call off. I enjoy being around people and accomplishing goals. I also like helping others. Some of my weaknesses would include public speaking which I am working to overcome. I am a little bit self-critical and I push myself to the limit sometimes when it comes to getting deadlines met. I may not be up on all the latest software programs however I am positive that I can learn them quickly and efficiently. A little about me; I am a mother of six children, 4 adopted and 2 biological. My kids are extremely good and well behaved. I homeschool all six children with help from my mother my sister and my little brother who all live within a mile or two of my house. We are close knit family. My little brother always volunteers to take my children to the doctor or the dentist when they need to go so that I don’t have to miss work for that. That is a blessing. I pride myself in being on time and showing up every day. I also don’t mind working overtime if needed. Coming in early or staying late. Currently working but looking for my forever career. I’m self-motivated and a people pleaser who likes to get my job done and feel accomplished every day. I’ve decided to apply with your client because it seems like such a great fit for me. Plus, I know that they care about the employees like family and take care of them. I’ve done my research about the company and employees and I am really excited to learn more.

Again, thank you for the opportunity to interview and if there’s anything more that I can do to secure the position please let me know.

Sincerely,

Amanda Agee-Jackson

August 2019-Present

June 2021-Feb 2022

December 2019-April 2020 (left this position due to Covid‘s staff reduction) April 2018-September 2019

Oct 2017 - Oct 2019 (left this position due to Covid staff reduction) Amanda Agee-Jackson

3201 Caddo Lake Ct. Lexington KY 40515

859-***-**** • adyg2e@r.postjobfree.com

Objective

I would like to acquire a challenging administrative position with room for growth and learning. I offer exceptional interpersonal, communication, computer, internet and phone skills. I am proficient in business and medical office duties and have an understanding of organizational strategies to help meet corporate objectives. I enjoy working with people and other coworkers. I also do very well with independent projects. I love serving the public and it makes me feel really good to save money and earn money in an honest way. I love to increase revenue for my employer in anyway possible. Strength and Skills

My background includes experience and training in the following areas: Diversified experience in coordinating and administering office procedures and operations. This includes experience in analyzing and organizing office operations and procedures as well as typing, correspondence, financial disbursements, billing, and purchasing supplies; revising procedures and creating new forms to improve workflow. I have more than 20 years of excellent clerical and administrative experience with strong leadership qualities and organizational skills. I am positive, reliable and self-motivated with a strong work ethic that spills over to other employees and is obvious to clients and/or patients.COMPUTER SKILLS: Experience with PowerBI and SAP. Navision, Trinsoft, TrinDocs, Jet reporting, Access, Medisoft, MMS Medical Billing Service, Paradigm Practice Management System, IC-Chart EMR, QRS Healthcare Systems, Allscripts Electronic Medical Records, Quick Books, Microsoft Office, Word, Outlook, Excel, PowerPoint, WordPerfect, Adobe, Windows 7, XP, Vista, Worldspan, Internet Navigation, Web Page Design and Maintenance, Microsoft Office, Microsoft Publisher, Sage, Auto Quotes, eBay. Work Experience

Odds And Ends

Owner/Operator

● We do it all. Professional. Highly recommended and motivated. Odd jobs such as cleaning, mowing, leaf removal, dog walking, grocery shopping, running errands, etc. I have three employees and currently 18 clients. My employees do all the work and I write the paychecks and schedule.

C Worth Superstore

Used Equipment Specialist/Accounts Payable/Purchasing

● Buy and sell used and new restaurant equipment. Accounts payable and receivable. Customer service. Handle phones and orders. Purchasing. Inventory management. Shipping and receiving large quantities of inventory and stock items. Updating prices and labels. Team work and independent projects. Etc. The Botany Bay

Personal Assistant/Office Manager to Ginny Saville

● All aspects of ap/ar and administrative duties. This includes employee payroll, paying bills, reconciling accounts, inventory, ordering, emails, phone calls, scheduling, running Ginny’s personal and professional errands, bank deposits, filing, organizing files, etc.

Xooker

Administrative Assistant

● As an administrative assistant I am responsible for a variety of daily duties including but not limited to the following; answering phones, taking messages, maintaining a neat appearance in the front office, maintaining keep record of inventory for the office, receiving, researching and approving new accounts, entering all data and information for said accounts. Assist with AR/AP as needed. Create, update and send daily reports. Head of the party planning committee. Also in charge of catering for events. Call to schedule meetings with merchants for trainings and upsell’s.Maintain the CFO and Celine calendars and schedules on a daily basis. Recruit new accounts by visiting merchants businesses and discussing all the benefits that Xooker has offer. Etc. Zen Sushi and Sake

Server/Hostess/Bartender/Float Coverage

Nov 2010 - Feb 2016 (left this position because they transferred my role to Brazil) August 2007 – August 2009 (left to have a baby)

July 2006– August 2007

May 2004 - July 2006 ( I only left this position because the doctor transferred to Ohio) June 2003 – July 2004

2001 (I only left this job because of 9/11 tragedy and Business died)

● Coordinated arrival times and seating of high volume restaurant. Greet patrons, answer telephone, seat customers at tables, present menus, take orders, relay orders to kitchen, arrange dining room, make reservation provisions, clean tables, and ensure tidy and organized work area. Coordinate and supervise shifts by organizing employee floor plans and tracking reservation statistics to manage daily operations. Bartend. Waitress. Etc. LBX Company, LLC

Finance Coordinator/Accounting Assistant

● Compiled and sorted documents, such as invoices and checks, substantiating business transactions. Tax preparation and mailing. Verified and posted details of business transactions, such as funds received and disbursed, and totals accounts to ledgers or computer spreadsheets and databases. Computes and records charges, refunds, freight charges rentals and similar items. Vouchers, invoices, checks, account statements, reports and other records-review them for accuracy. Reconciled bank stmts. Reconciled and recommended resolution for report discrepancies and problems. Coordinated and prepared pertinent information for external accounting firm and auditors. Review all invoices for appropriate documentation and approval prior to payment. Sort and distribute incoming mail. Processed P.O. matching invoices, up to 100 plus line. Processed check requests. Audit and process credit card bills. Match invoices to checks, obtain all signatures for checks and distribute checks accordingly. 1099 maintenance. Reconciled vendor statements, researched and corrected discrepancies. Assisted in month end closing. Maintained files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. Rise Systems

Office Manager

● As an office manager I did payroll, answered phone calls and performed general everyday tasks necessary for the efficient running of the business. I scheduled appointments for new and return clients, performed payroll and accounting duties and ordered supplies while keeping inventory. I maintained the daily schedule updating the schedule as needed to reflect any changes. I was also responsible for balancing and reconciling all financial records daily including all banking needs. Left this position to give birth to my first daughter and stay home with her for the first year or so.

Advanced Pain Medicine

Medical receptionist/billing/records/collections

● In this role I assisted the administrator with all duties that he would randomly need me to do. I worked a lot of overtime and helped open new clinics in Richmond Kentucky. I did medical records and electronic medical records, front desk receptionist, check out receptionist, acting nurse assistant rooming patients and taking vital signs and charting for the doctor. Scheduling appointments for patients check ups and for patient surgeries. Ordered supplies when needed. Was promoted to Collection Specialist which included researching patient accounts and running reports to find out who were behind on payments. I called patients and politely requested them to bring their accounts current or to set up a payment plan with me. 90% of the time we were able to work something out for the patient to still pay their bill and continue to be seen by the doctor. I also opened the practice and sometimes closed the practice. Lexington Clinic Neurosurgery

Medical receptionist/direct assistant to physician/scheduling/medical records

● In this position I directly assisted the physician with all aspects of patient care. I’ve prepared all medical records, scheduled all surgeries, greeted and helped patients fill out paperwork, roomed patience and took their vitals and medical history, prepped them for their visit with the neurosurgeon. Often called in medical prescriptions to pharmacies. I also ran back-and-forth from the office to the hospital surgery room to give vital x-rays and medical records to the neurosurgeon during surgeries. Answered multi line phones, filed medical records daily, Scheduled return check up visits, assisted in installing and removing halos and bandages as an acting stand in nursing assistant. Allergy And Asthma Associates Of The Bluegrass

Front desk receptionist/medical records/insurance billing

● In this role I was responsible for pulling and maintaining all medical records needed for each day of the week for each appointment. There were two doctors and we had five clinics so I had to schedule appointments for patients for all five clinics and get medical records together and organized for the doctors to take with them to the remote clinics. I also did medical billing and called insurance companies to resolve issues with payment. I also checked in and checked out and collected money for co-pays for all patients. I also groomed and check vitals for patients when needed. Answered multi line phone. Assisted nurses and doctors wherever needed. Carlson Wagonlit Travel Agency

Travel agent and vacation specialist

● In this role I was responsible for answering multi line phones, planning and reserving vacation tickets and arrangements and excursions for clients. Ordering inventory for the office. Traveling to conferences to learn about 2000-2001

1999-2000

1996-1999

1996

1994-1996

September 1997 – May 1998

Aug 2006 to May 2008

Jan 2009 - Jan 2011

1998

1996–1998

1994 - 1996

different resorts so that I was able to educate my clients. Car rentals. Cruise ship vacations. International and domestic flights. And various other office duties. I even walked the bosses dog because he brought him to work every day.

Members Heritage credit Union

Teller and drive-through teller

● Handled members cash deposits and withdrawals. Reconcile accounts. Make sure all cash was accounted for. helped with counting the vault. Lots of customer service daily. Toyota Motor Manufacturing

Team member in assembly

● Worked in Assembly assembling Camrys and Sienna vans. Worked on the final three and final four lines also worked on the trim lines. This was a temporary position that lasted a year although it was supposed to just be for the summer but they extended it for me.

Valvoline Instant Oil Change

Mechanic and customer service representative

Boston Market Restaurant

Customer service/cashier/Food prep

Hardees on Richmond Road and Hardee’s on campus

Back line cook and prep/Frontline cashier and drive-through

● In this role I worked at both a Hardee’s that was corporate owned and a Hardee’s that was franchise owned. I rotating schedules and worked both jobs at the same time. The Hardee’s on Richmond Road and the Hardee’s that used to be on campus.

UK Hospital Neonatal ICU Department

Student Front desk receptionist/scheduling

● In this role I was responsible for grading and checking in family members of premature babies and getting them security clearance to go back in the baby room. Also responsible for paperwork, medical records filing, answering multi line phones, restocking supplies and the babies area, calling Security if there was a situation that child protective services had to be involved due to a premature baby addicted to drugs. I also was able and allowed to visit with the babies, sing to them, and touched them through the incubator gloves. Premature babies respond very well to touch. It was encouraged. I loved it.

Education

Indiana Wesleyan University

Business Management

BCTC

Nursing

Eastside Vocational

Patient clerical services

Central alternative high school

General studies

Henry Clay High School

General studies

References

● PERSONAL REFERENCES:

● Patricia Harper - Hairstylist and friend of 20+ years 859-***-****

● Susan Routt - Retired and friend of the family for 20+ years 859-***-****

● Ryan Jackson - Ex-husband who knows my work ethic 859-***-****

● Stephen Johnson - brother-in-law 859-***-****

● Angela Johnson - Former coworker and friend

● 859-***-****

2008-Present

2020-Present

1998

● PROFESSIONAL REFERENCES:

● Lisa Harris - Former supervisor LBX 859-***-****

● Stacy Frederick Hammerly- APRN, Advanced Practice Registered Nurse - former coworker 859-***-****

● Jim King - former coworker C Worth 606-***-****

● Jessica Pape - former coworker C Worth 859-***-****

● Dr. Deborah Blades-Neurosurgeon St. Vincent Medical Group Ohio, former boss 440-***-**** option # 2

● Dr. Kenneth L Gerson-allergy immunologist- Allergy and Asthma Associates- former boss 858-***-**** Hobbies

● Photography- semiprofessional

● Bowling

● Fine Dining

● Bike Riding

● Hiking

● Playing with my kids

● Yard Work

● Thrift shopping

● Buying, renovating, and reselling properties

● Doing taxes for people

Certifications/Other

Ordained Minister

Universal Life Church

● My license does not expire.

Notary Public

State of Kentucky

● My commission runs out January 24, 2024

Patient Clerical Services Certification

Eastside technology

● Does not expire.

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