MARY ANN ROBERTS

**** ******* ******

Las Vegas, Nevada 89108

Cell: 702-***-****

E-Mail: adyfzt@r.postjobfree.com

Education

University of Nevada Las Vegas, Bachelor of Science in Business Administration with an Accounting Emphasis, May 2010

College of Southern Nevada: Associate of Business Degree, December 2002

Summary:

Organized business professional with office management and accounts receivable reconciliation experience and managed healthcare background. Strengths include report retrieval and compilation, project tracking, records management, and data entry.

Clark County School District

Oct 2018 - Feb 2023

Title I Library Assistant III

Organized library files, assisted in the maintenance of the physical environment of the library, inventory books, equipment, filmstrips, videotapes, audio records, and cassettes, place property stamp, identification tag, and/or security system target identification on books and equipment, assist students in the use of library resources, provided assistance with locating materials and equipment.

Substitute Teacher

Aug 2017 - Oct 2018

Implement directions provided by regular classroom teacher to guide and teach students in learning of

core subjects such as science, technology, English language and math. Assist school librarian in

checking in/out books and refiling books on shelves.

UnitedHealthcare Nevada Market, (1996-2009) (2010–2017)

OptumCare Operations-Transactions, Southwest Medical Associates Business Office, Actuarial Services and Family Healthcare Services

Sr. Administrative Assistant/BSL and Administrative Assistant

Las Vegas, NV

Office Management

Maintained calendar for Director, Business Office, Asst. Vice President, Actuarial Services and Administrator, Family Healthcare Services. Accepted/Scheduled meetings for senior staff of OptumCare Operations.

Coordinated travel arrangements and prepared expense reports on Concur for Director, Business Office and Asst. Vice President, Actuarial Services.

Serve as technology point of contact (BSL) for onboarding, modification of phone services, termination and relocation of staff. Coordinate purchase of equipment and return after termination.

Mary Ann Roberts

702-***-****

Page Two

Coordinate and set-up resources and meeting space for events and meetings using catering, conference room scheduling, WebEx and telephone conferencing.

Exported reports from Facets Sierra Reporting, prepared quarterly Medicare Supplement Hospital Reserve Report, prepared monthly report of Medicare payments by CMS using MS Excel, prepare monthly reports of write-off data, overtime used, and other reports for the Business Office.

Developed and maintained filing system and index of files using Versatile records management file system. Monitored on-site storage and purged or sent files to archive.

Composed/typed correspondence, reports, and other documents including confidential documents.

Prepared Actuarial Department Budget after researching and analyzing prior year usage data.

Reviewed monthly financial statements for variance in Budget.

Purchased supplies/equipment via Ariba, and purchase order. Reconciled purchases within Concur Expense system. Prepared/coded invoices for accounts payable to vendors.

Developed and monitored plan for tracking completion of action items/tasks.

Educate staff on changes in administrative policies and procedures, coordinated personnel related forms filing.

Coordinated and maintained contract files for Family Healthcare Services, maintained contract files for Actuarial Services and Southwest Medical Associates Business Office.

Frequently manage multiple projects with varying deadlines simultaneously with attention to detail for all projects.

Research/Detail Skills

Researched government regulations and other documents via Internet connections for proper rate filing procedures.

Monitored various State Department of Insurance websites for updates.

Compiled a binder with up-to-date information for rate filing purposes.

Coordinated filing of premium rates in states where HPN sold health insurance and SHL sold Medicare supplemental insurance.

Reconcile refund checks from accounts payable with checks requested and post refund payments to database, balance entries and mail refund checks. Post write-off entries to database.

Retrieve Medicaid Eligibility documents from state Medicaid database and enter date of service data into IDX database.

Retrieve office visit information from Allscripts database for workers’ comp claims, compile claims packets, enter record of action in IDX database and mail workers’ compensation claims to various insurance companies for billing purposes.

Technical Expertise:

Computer Skills:

Proficient using Microsoft Word; Excel; Outlook, Access; Project, Power Point and Internet Explorer. Enterprise Management systems: purchasing through AIRBA; IDX data entry and report retrieval; Facets: claims inquiry; Crystal Reports; NAIC SERFF Training. Familiar with CME data entry in CACTUS and entry of data into CAQH database for physician records.

Other Training

AHIP Insurance Education Courses: Managed Healthcare Professional Certificate

Contact this candidate