Sales Associate Customer Service
Resume:
Gloria Meza
Bell Gardens, CA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Chiropractor Assistant/Receptionist
The Joint Chiropractic - California
January 2022 to Present
• Viewed and created charts of new patients account in various clinics
• Gained memberships and met sales goals in various clinics.
• Greeted members and patients upon arrival, answered phone calls, scheduled appointments and called patients on follow ups.
• Resold to inactive members.
• Recognized and supported team goals and creating and maintained positive relationships with team members.
• Maintained the cleanliness of the clinic and organization of workspace Division Manager
UNIQLO - Cerritos, CA
November 2019 to January 2022
• Process shipment and ensure all merchandise is represented on the floor in full size run.
• Act as cashier when required by following cashier protocol, closed and open cashier operations.
• Maintain brand and operational standards (visual, cleanliness, perfection etc.).
• Trained new hires and presented and organized team meetings
• Knowledge on sales goals and targets.
• Provided product knowledge and assistance to customers
• Assisted other store locations to manage shipments and sales floor operations.
• Created layout changes in relations to new products drops, top selling items and product volume. Sales Associate
Victoria's Secret PINK
January 2021 to November 2021
* Driving sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, inventory and housekeeping of sales floor.
* Exhibiting an authentic desire to provide customers with perfect bra fitting by engaging and asking effective questions.
* Covering returns, offers and other promotions into larger sales and building customers bag.
* Assisting with markdowns, re-ticketing and the mark out of stock process.
* Meeting goal of recruiting walk in customers on opening Victoria's Secret Angle credit card.
* Delivering a friendly and efficient cash wrap experience, processing customers transactions accurately and efficiently at the point of sale.
Sales Associate
Madaluxe Vault Luxury
August 2020 to January 2021
* Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases, as well as developing client relationships resulting in consistent follow-ups with phone calls and thank you notes.
* Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue as well as maintained inventory, created visual marketing and styled window displays.
* Negotiated, closed sales and processed payments.
* Sold various products by explaining unique features and educating customers on proper maintenance and application.
* Preformed regular watch adjustments such as winding, sizing for customers satisfaction, lubricated working parts and replaced non-functioning components to restore functionality and optimize performance
Clerical Assistant
Hub Cities Consortium
December 2019 to August 2020
* Kept office records organized and supplies well-stocked for optimal team performance.
* Created reports and other types of documentation, which often contained sensitive and confidential data.
* Supported office needs including taking messages, scanning documents and routing business correspondence.
Education
Associate of Science in Sociology
University of Southern California - Los Angeles, CA March 2019
Associate of Science in Sociology and Administrative Justice Santa Monica College - Santa Monica, CA
High school diploma or GED
Skills
• Sales
• Retail sales
• Customer service
• Marketing
• Negotiation
• Recruiting
• Merchandising
• Upselling
• English
• Leadership
• Cashiering
• Supervising experience
• Sales management
• Maintenance
• Clerical experience
• High-end sales
• Inside sales
• Cleaning
• Organizational skills
• Cash handling
• Communication skills
• Marketing (1 year)
• Management
• Business Development
• Project Management
• Salesforce
• Patient Care
• Medical Scheduling
• Medical Imaging
• POS
• Outside Sales
Languages
• Spanish - Expert
• English - Expert
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