Customer Service Team Member

Mobile no :

********

Address :

Bldg *, Ibn Dirhem St. Al

Mansoura Doha

E-mail Address :

**********************@*****.***

Date of Birth :

April 22, 1995

Marital Status :

Married

Language :

Tagalog and English

Religion :

Roman Catholic

Citizenship :

Filipino

Working Visa with NOC

CURRICULUM VITAE

ISAIAH JAKE NUEVO SACLIN

PERSONAL PROFILE

A highly organized and dedicated person with a proven ability to improve working environment. An energetic person who has developed a mature and responsible approach to any task or situation being presented with.

WORK EXPERIENCE

2022- Present ( Alalali )

Merchandiser

Job Responsibilities:

• Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives.

• Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock.

• Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales.

• Maximise customer interest and sales levels by displaying products appropriately.

• Produce layout plans for stores and maintain store shelves and inventory.

• Monitor stock movement and consider markdowns,

promotions, price changes, clear outs etc.

• Remain up to date with industry’s best practices.

• Planning and developing merchandising strategies.

• Reviewing customer feedback to predict sales trends and seasonal stock demand.

CONTACT DETAILS

PERSONAL INFORMATION

VISA STATUS

• Excellent communication

skills; including

speaking,writing and

listening.

• Strong time management

abilities, including

planning and prioritizing

workloads.

• In depth understanding of

food health and safety

regulations.

• Thorough understanding

of merchandising trends

and industry best

practices.

• Relationship management

skills and openness to

feedback.

• Ability to work as part of

the team.

• Creative and innovative

thinking.

• A proven track record

achieving excellent results

with merchandising

strategies and

promotional activities.

• Fast Learner

• Ability to perform under

pressure and address

complaints in a timely

manner.

2018- 2022 (Gelato Mondo – Doha Qatar )

SalesMan

Job Responsibilities:

• Promote and sell products to existing and prospectives customers.

• Establish, develop, and maintain positive business and customer relationships.

• Reach out to customer leads through telephonic

conversation.

• Expedite the resolution of customer problems and complaints to maximize satisfaction.

• Achieve agreed upon sales targets and outcomes within schedule.

• Coordinate sales effort with team member and other departments.

• Supply management with reports on customer

needs,problems,interests,competitive activities, and potential for new products.

• Continuously improve through feedback.

2016- 2017 (Alfametro Marketing – Philippines)

Sales Associate

Job Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.

• Assess customer needs and provide assistance and information om product features.

• Welcome customer’s to the store and answer their queries.

• Maintain in stock and presentable condition assigned areas.

• Actively seek out customers in store.

• Handle returns of merchandise.

SKILLS

TERTIARY:

Hospitality and Restaurant

Services

( STI Dasmarinas Cavite )

2013-2015

SECONDARY:

Bulihan National High School

( Bulihan Silang Cavite )

2006-2010

PRIMARY:

San Gabriel Elementary School

( GMA Cavite )

2000-2006

NATIONAL CERTIFICATES II:

Cookery

Food & Beverage

Housekeeping

Bread & Pastry

CERTIFICATE OF COMPLETION

FOR SUCCESSFULLY

COMPLETED 300 HOURS

TRAINING AT OASIS HOTEL

AND RESORT PHOLIPPINES

EMPLOYMENT PREPARATION

DEVELOPMENT CERTIFICATE

PERSONALITY DEVELOPMENT

CERTIFICATE

• Remain knowledgeable on products offered and discuss available options.

• Process POS ( Poin t of Sale ) purchases.

• Team up with co workers to ensure proper customer service

• Build productive trust relationship with customers.

• Comply with inventory control procedure.

2015 (OASIST Hotel and Resort – Philippines)

Assistant Cook

Job Responsibilities:

• Managing inventory, unloading supplies, and organizing the still room.

• Assisting the cook in food preparation activities, such as cleaning, cutting, chopping, and peeling food ingredients.

• Washing, disinfecting, and properly storing cooking and kitchen utensils and equipment.

• Buying, weighing, and storing ingredients and food supplies.

• Operating a variety of kitchen appliances and instruments including cutters,knives,mixers and ovens.

I hereby certify that the above information’s is true and correct. ISAIAH JAKE SACLIN

APPLICANT

EDUCATION

ACHIEVEMENTS

Contact this candidate