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Medical Billing Customer Service

Location:
Nashville, TN
Salary:
23.00
Posted:
July 21, 2023

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Resume:

Mary Elizabeth Barnes, CPC

Experienced Outpatient Medical Coder

Springfield, TN 37172

adyfx5@r.postjobfree.com

+1-615-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Certified Professional Coder

Kroger Health- The Little Clinic - Remote

February 2019 to Present

• Comply with all legal requirements regarding coding procedures and practices.

• Assigning CPT, HCPCS and ICD-10-CM codes.

• Advising and training physicians and staff on medical coding.

• Conduct audits and coding reviews to ensure all documentation is accurate and precise.

• Assign and sequence all codes for services rendered.

• Collaborate with billing department to ensure all bills are satisfied in a timely manner.

• Communicate with insurance companies about coding errors and disputes.

• Designated onboarding trainer.

• Evaluate employee performance to gauge where skills are lacking.

• Create training programs to address skill gaps in employees. Patient Service Representative

Vanderbilt University Medical Center - Nashville, TN July 2016 to February 2019

•Interview patients to complete insurance and privacy forms.

•Receive insurance co-pay payments and post amounts paid to patient accounts.

•Schedule and confirm patient appointments, check-ups and physician referrals.

•Answer telephones and direct calls to appropriate staff. Donor Eligibility Assistant

DCI Donor Services Tissue Bank - Nashville, TN

April 2015 to July 2016

• Supported all functions of the donor eligibility team as directed by Quality Management.

• Responsible for maintaining the pending donor record list, requesting any necessary documentation as directed by the DE review team and filing the requested records in the appropriate chart.

• Prepared notification letters for recovery agency notifications and completes all paperwork for discards.

• Printed, assembled and filed all charts.

• Assisted with all off-site filing of donor records as well as requesting records from storage location.

• Prepared for and scheduled meetings, assists with travel itineraries, records and distributes meeting minutes.

• Copied, filed, and posted outgoing mail and packages.

• Supported all functions of the quality systems including assembly charts, releasing and transferring product, and managing and transferring donor inventory. Processing Circulator

DCI Donor Services Tissue Bank - Nashville, TN

October 2013 to April 2015

• Provided support to Processing Technicians in a clean room environment

• Properly handled human tissue, surgical instruments, power equipment, chemical reagents and biohazardous waste according to standard operating procedures, applicable AATB standards and FDA regulations.

• Assisted with preparing reports and records of processing including graft and anatomical identification, and measurements.

Central Sterile Processing Technician I

DCI Donor Services Tissue Bank - Nashville, TN

April 2013 to October 2013

• Responsible for the decontamination, assembly, and sterilization of surgical instruments.

• Assisted with inventory and stocking Processing/CSS supplies.

• Assisted with repair and maintenance of Recovery and processing equipment. Central Sterile Processing Technician

Vanderbilt University Medical Center - Nashville, TN February 2010 to January 2013

• Responsible for the decontamination, assembly, and sterilization of surgical instruments.

• Autoclave maintenance and testing.

Education

Certification in Medical Billing and Coding

American Academy of Professional Coders - Salt Lake City, UT July 2018 to December 2018

Diploma in General Studies

The American Home School - Lansing, IL

August 1996 to May 2000

Skills

• Customer Service

• Front Desk

• Hospital

• Call Center

• Front Office

• CPC

• Aapc

• ICD

• Icd-10

• Medical Billing

• Medical Coding

• CPT coding

• eClinicalWorks

• Medical Records

• Documentation review

• ICD coding

• Medical office experience

• EMR systems

• Medical collection

• EHR systems

• Medical terminology

Certifications and Licenses

Certified Professional Coder (CPC)

July 2022 to July 2023

Assessments

Reliability — Highly Proficient

January 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Written communication — Proficient

January 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Medical billing — Familiar

January 2022

Understanding the procedures and forms used for medical billing Full results: Familiar

Medical billing — Proficient

February 2023

Understanding the procedures and forms used for medical billing Full results: Proficient

Protecting patient privacy — Familiar

February 2023

Understanding privacy rules and regulations associated with patient records Full results: Familiar

Medical terminology — Familiar

January 2022

Understanding and using medical terminology

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

AAPC Nashville Tennessee Chapter

December 2018 to Present

Additional Information

Operating Systems

• Windows XP, Windows 2000.

Software/Applications

• Microsoft Office XP, Microsoft Office 2000, Microsoft Office 2010, Internet Explorer, Outlook, PowerPoint, MS Word, and MS Excel, EPIC Healthcare System, eClinicalWorks EHR System.



Contact this candidate