Senior Manager, PMO Lead, Clarity & Jira/Confluence Application Owner

Senior Manager PMO specialized in the administration of the project manager toolkit & project management toolset, including CA PPM (Clarity) to assist in reporting of governance, risk & compliance metrics. Project planning/scheduling, cost estimating/budgeting and control, project analysis, leveling project resources, identifying and mitigating risk, preparing required program/project progress and cost reports. IT leader with strong application ownership experience and oversight of all IT tools (Clarity PPM, Jira, Confluence)

Skills Summary

Clarity PPM implantation & administration

Data Management & Governance

JIRA / Confluence Administration

Primavera Administration

Agile Project Management

Project Planning & Scheduling

Project Cost Management

Reporting & Data Analysis

Estimating/Budgets

Scrum Master

Financial forecasting

Power BI

Microsoft Projects

MS PowerPoint

MS Word

Visual BASIC

Advanced MS Excel

Achievements

Clarity PPM upgrade from unsupported version to the latest version

Succeeded in successful Clarity PPM customization for change request as per client requirement

Clarity implementation and rollout to Emerson Europe and Eastern Europe offices

Successfully designed and implemented project controls system for schedule and cost management for more than 5 mega projects for Oil & Gas and 3 mega projects for construction of telecom infrastructure

Scaled process improvements leading to an impressive reduction in Clarity PPM timesheet rejections from 13% to less than 1%, resulting in significant cost savings of 5,000 hours annually, equating to nearly $400K in yearly savings

Winner of 2022 Go Further Women award

Professional Experience

Loblaw Canada Sept. 2018 to Jul. 2023

Senior Manager, Delivery & Service Enablement Office /PMO and IT application Clarity PPM, Jira & Confluence Owner

Administration of a portfolio application tool Clarity PPM. Responsible for provisioning of Clarity PPM accesses, system jobs, thresholds setting, user messages, user profiles, communications, notifications, application settings.

Oversees IT tools and is responsible for setting technology strategy, project roadmap, budget, and ensuring successful outcomes. Understand how IT strategies align with business goals and enable success. Prioritize enhancement requests for IT system platforms, manage the workforce, including hiring and career development, and communicate the vision and strategy to the team. Additionally, ensure the successful execution of the IT project portfolio within the allocated time and budget.

Ensures strict compliance with regulations and controls by meticulously examining and analyzing records, reports, operating practices, and documentation. Offers valuable insights and recommends opportunities to enhance the internal control structure effectively

Develop, implement and manage a project management data governance and compliance framework within Loblaw

Define tactics, measures and metrics to support and enforce established PMO policies and procedures

Complete audit work papers and memorandums by documenting audit tests and findings, reporting on existing metrics, as needed, weekly, periodically, and/or annually

Develop, disseminate and present written policies and procedures related to compliance activities across all levels of the organization

Drive collaborative culture recognition, awareness and adoption by fostering highly collaborative and effective working relationships based on trust; improving collaboration within portfolios, across portfolios and across divisions

Support the evolution of the IT roadmap, representing the new corporate vision by acting as a champion for change, leading and supporting the IT PPM Team through an evolving organization, operational model & governance structure

Experience in the IT business planning process and understanding of how it impacts the need for process improvements

Capgemini, Toronto, Canada (Client: Loblaw Companies Limited) Aug. 2016 to Sept. 2018

Senior Project Analyst (PMO)

•Clarity PPM portfolio application administrator. Work within the Clarity tool to provide advanced project management reporting and PMO process automation to improve overall effectiveness and project governance compliance

•Responsible to troubleshoot CA Clarity end user issues and provide support related to project schedule & budget, timesheet issue, cost plan, risk-issue & change request, project gating

•Conduct training/coaching on CA PPM for Loblaw project manager, Project control lead and PPS family owners

•Comprehensive understanding on Project and portfolio management life cycle and data model of Clarity PPM

•Prepare and build reports by collecting, analyzing, and summarizing data and trends in CA Clarity and present them for senior management consumption

•Identify and implement continuous improvement of project management practices, processes and tools

•Ability to interact with business users to discuss and document business requirements, and then translate those requirements into a working application.

•Implementation experience in Project management, Portfolio Management, Process Management, Demand Management, Financial Management module

•Succeeded in development and maintenance of dashboard, timesheet management report, ITS report, project manager budget report

EMERSON Process Management, Calgary, Canada Oct. 2012 to Apr. 2016

Senior Program/Project Analyst/Controller

•Proficiently utilized Primavera 6 v8.3 to prepare and structure schedules, conduct resource planning, create work schedules, actively participate in project meetings, and provide progress reporting. Manage Oracle/OWB and generate CPI & SPI reports.

•Developed and established processes for maintaining an informative project dashboard on the EDMS internal sub web page, offering comprehensive project status information.

•Created and maintained a program-level progress reporting tool that seamlessly integrates various unit progress reports and schedules for end-users.

•Prepared and submitted Monthly Progress reports and cash flow forecasts while conducting review meetings with clients to discuss project updates.

•Conducted variance analysis against the program/project baseline, focusing on cost and schedule impact. Collaborate with the project team to identify root causes and implement corrective actions.

•Employed a self-developed schedule-integrated "Deliverable Control Index" tool to generate and report project progress performance, including EV, SPI, and CPI, to both Internal and Client Project Management teams on a monthly basis during Project Review meetings.

•Prepared monthly Stewardship Reports for internal distribution, encompassing critical project parameters such as project costs, owners' costs, trends, actual and forecasted cash flow, engineering progress, engineering work hours, engineering deliverables, procurement work hours, and procurement deliverables.

•Successfully reduced invoice past dues for Canadian region from 15.1% (Year 2012) to 4.1% (year 2013) with invoicing amount of >10 million C$/quarter.

•Saved approximately $1.3M in labor cost by highlighting cost saving opportunities available at intra-company locations

•Reduced time to update cost reports by 60% by automating the reports using Excel

EMERSON Export Engineering Center, India, Spain, Italy, France, Belgium Oct. 2007 to Oct. 2012

Manager / Senior Project Scheduler and Cost Controller

•Project Manager leading the Clarity CA PPM tool implementation for Emerson global office across Asia, Europe & NA, UK & Ireland

•Developed a portfolio tool Clarity CA PPM & responsible for end to end which includes responsibilities as application owner as well as application administrator.

•Responsible for provisioning of Clarity PPM accesses, system jobs, thresholds setting, user messages, user profiles, communications, notifications, application settings

•Involved in Project Management including Planning, Scheduling, Budgeting and Cost Control

•Involved in development of Technical Project Plans, Review & Monitoring of project schedules, Coordination with suppliers and project team for any deviations and Project progress status reporting through Clarity-Open Workbench & Primavera 3.1

•Maintain logs to track issues, action items, risks, queries & change management for the projects & follow up, as required

•Capture & report on project metrics including time, schedule & cost, on a bi-weekly & monthly basis.

•Maintain and update financial spreadsheets including budgets, actual, accruals by project and other categories.

•Create, maintain, update and distribute a Project Control Process manual and associated document, processes and templates.

•Received continues 6 months performance award for significant effort of developing & for ensuring project control process & procedure are followed for supported Emerson Europe offices.

Other Experiences : GTL Limited, Mumbai, India - Senior Project Scheduler & Primavera Administrator Feb 2005 to Sept. 2007

Education & Credentials

Bachelor of Electronic Engineering 2004

Project Management Professional (PMP)®

Certified Agile Project Manager

Certified JIRA Project Administrator for Data Center & Server

Certified ScrumMaster

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