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Service Representative Administrative Assistant

Location:
Racine, WI
Salary:
$21-$25 per hour
Posted:
July 21, 2023

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Resume:

Eileen Macemon

HEALTH UNIT COORDINATOR ALL SAINTS HEALTHCARE

Racine, WI 53405

adyftb@r.postjobfree.com

262-***-****

Work Experience

Patient Access Service Representative

Froedtert Surgery Center - Milwaukee, WI

October 2015 to Present

Greets and checks in patients, family members and friends. Verifies demographics, Insurance. Multi- line phone system. Process patient charts/folders. Filing, faxing/scanning/copying. Assemble patient booklets. Communication between patients, families, nurses and Doctors. Open/close clinic. Stock supplies.

Dispatcher

Parallel Employment - Racine, WI

October 2014 to May 2015

Responsibilities

Answer phones, emails, voicemails, data entry, collect employee demographics and enter in computer, dispatch Substitute teachers in 5 states, communications with schools, teachers and my work team. Accomplishments

i was a very strong member of the team. I implemented the sending of mass emails to our subs for the purpose of pre-filling jobs in schools.

Skills Used

Communication skills, computer skills, working in a fast paced environment, working well with others or alone, staying calm under pressure, great organization and prioritizing. Administrative Assistant

Spectrum Healthcare LLC - Oak Creek, WI

January 2012 to March 2014

Responsibilities

All clerical duties, admit/discharge patients, order transcription/entry in charts and computer, collect payments/Insurance info/patient demographics, scheduling, Benefit checks, communications between patients/staff/visitors/other facilities, called prescriptions to Pharmacies, draft/process correspondence letters for patients/employers/Attorneys/Correctional facilities, order/stock supplies, open/clean/close clinic.

Skills Used

Clerical skils, interpersonal skills, computer skills, communication skills, proffessionalism, patient privacy.

Patient Service Representative

Froedtert Surgery Center - West Allis, WI

October 2011 to January 2012

Responsibilities

I was the first contact for patients/visitors/family, admit/discharge patients, chart process/maintain/file, order transcription/entry in charts and computer, scheduling, collect payments/Insurance information/ patient demographics, communications between staff/patients/visitors/transportation services/ Hospitals, order/stock supplies, multi line phone system, all clerical duties, open/clean/close clinic, any other needed duties.

Accomplishments

I was an important member of a team and helped to keep the front desk, as well as the procedure areas running smoothly.

Skills Used

I utilized my computer skills, interpersonal skills, communication skills, multi tasking abilities, professionalism, grammar/proof reading, clerical skills. HEALTH UNIT COORDINATOR

All Saints Healthcare - Racine, WI

January 1989 to January 2010

Function in a fast paced nursing unit, keep the communications between Doctors, nurses, patients, visitors and the public. Assemble and upkeep of patient charts, order entry in the computer, labs, pharmacy, respiratory, x-ray, ultrasound, dietary, transfers and discharges. Order floor stock, kitchen stock, office supplies, chart forms. Transcribe Physician orders, log patient information, keep books and folders up to date, enter patient and department charges and credits. I answer multi-line phones, call lights and pagers. I perform minor repairs on small office equipment and have been a Preceptor for new employees for many years. I have also been a Super-user for the training of new computer system upgrades to employees.

Education

certificate

Gateway Technical College

1989

diploma

Park High School

1983

Links

http://adyftb@r.postjobfree.com

Additional Information

QUALIFICATIONS

I have a great work ethic, punctual, honest, work well with people, self-motivated, good team player but also work well on my own. I am hard working, organized and detail oriented. I have great communication skills, some computer skills, work with Xerox, fax, printers, label printers, multi-line phone system, patient call light system and paging systems. Also filing and overall communications with many departments, patients, staff and visitors.



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