Customer Service Retail Sales

CURRICULUM VITA

CV of Vijith

VIJITH.P

Mob Qatar: +974********

E-mail: ****************@*****.***

Objective

To be integral part of the organization where I can implement my knowledge and experience toward the growth and development of the organization. Seeking a challenging opportunity where I can grow along with the organization.

Key Skills

PROFESSIONAL EXPERIENCE AND ABILITIES

Cheerful, enthusiastic & innovative.

Excellent customer service & communication skills.

Can work under pressure and meet deadlines.

Ability to work as part of a team.

Flexible, open to ideas and willing to learn.

Communication, coordination and analysis skills.

Possessing an enthusiastic friendly and outgoing personality.

Comfortable in new situations and meeting new people.

Remaining calm under pressure, and always optimistic and positive.

Ability to handle large volumes of invoices.

Career history

Store supervisor – Masters Supermarket, Doha Qatar (September 2022 – April 2023)

Monitoring inventory and procurement of new stock as needed.

Assisting work task to store staff to meet the needs of store and its customers.

To participate in day-to-day customer service alongside the sales assistants.

Monitoring shop opening and closing procedures.

Providing store performance reports.

Cashier cum Sales executive – Madeena Hypermarket, Doha Qatar (March 2017- July 2022)

Perform scanning and entering price of all items in the register

Determine accurate amount of money the customer owes

Keep bank of money in the register drawer and confirm it at the beginning and the end of shift

Perform duties such as gathering payment for the goods and services and giving out receipts

Keep sales information in the central computer

CURRICULUM VITA

CV of Vijith

Update information for goods prices

Greeted and interacted with customers to determine their product requirements.

Provided high quality customer service to clients and maintained their satisfaction level.

Provided purchasing assistance to customers and guided them to product location

Promoted, recommended, and sold appropriate merchandise to customers

Processed payment transactions and bagged customer purchases, promptly and properly

Placed, displayed, and maintained store merchandise, in an effective manner. Accounts Executive – Hi-tech Agencies, Bangalore (Sept 2015 –Feb 2016) Working as part of a team that is responsible for making sure that the flow of costs and revenues between the various projects, regions and people is accurately accounted for and managed

Preparing and analyzing accounting records and financial statements reports

Assess accurately and confirm to reporting and procedural standards of the reports

Studying the reports given by auditors and CA and submitting them to the management

A voiding outstanding expense and managing the petty cash

Preparing periodic reports to compare budgeted costs to actual costs.

Handling ledger accounts and keeping the check for any invoices or payments

Recommend, develop, and maintain solutions to financial problems of the business

Provide internal and external auditing services

Valuation of company assets and liabilities

Maintaining and examining the records of government agencies.

Making use of technology to develop, implement, modify, and document recordkeeping and accounting systems

Accounts Executive – Hi-tech Trade links, Mysore (Nov 2014-Aug 2015) Duties

Assisting the Accounts and Tax manager in a variety of business roles.

Reconciling petty cash.

Arranging IR35 checks on contracts and liaising with clients over results.

Balance sheet reconciliations.

Salary entry and reconciliation.

General ledger entry including accruals and prepayments.

Dealing with statutory returns.

Assisting internal/external auditors with queries.

Chasing outstanding customer accounts.

Resolution of invoice queries including credits.

Assisting with sales / purchase ledger duties, cash books and payroll.

Communicating clearly and effectively with the accounts team. CURRICULUM VITA

CV of Vijith

Monthly / quarterly management accounts preparation.

Assisting in the preparation of year end accounts for clients. Retail Sales Assistant– Elite Agencies Footwear and Fashion bags. (May 2013 -- Oct 2014) Playing a vital role in promotional campaigns by delivering the highest standards of customer service, and by getting behind key offers and promotions in-store, helping customers to discover the range of products that we have to offer and responding to every customer’s needs and requests.

Using market and customer information to assist in the development of brand plans.

Smiling, greeting and making eye contact with every customer.

Talking to customers, finding out their needs, and then offering advice.

Handling customer complaints and returns.

Retrieving stock, showing it to customers and then putting it away.

Liaising with the suppliers to ensure that stock is delivered on time. ACADEMIC HISTORY

Plus 2, Kerala state board, Kerala, India.

B Com – Victory College, Calicut University, Kerala, India. COMPUTER SKILLS

SAMBAT (Tally, Peechitree, Quick books, Treadesy) PERSONAL PROFILE

Date of Birth : 01.06.1992

Nationality : Indian

Marital Status : Married

Passport No : W 3745264, Validity 15/08/2032

Place of Issue : Doha, Qatar

Language Known : English, Hindi, Malayalam,

Qatar ID Status : Valid and Transferable

Permanent address India : Pullikal House, Vattamannapuram post, Edathanattukara, Alanallur, Palakkad,

Kerala, India. PIN 678601

Declaration

I do hereby that the above-mentioned statements are true and correct to the best of my knowledge and belief.

VIJITH PULIKKAL

Contact this candidate