Customer Service Crew Members

Alyssa M. Twine

*** ******* ** ***********, ** 37043

adyfr6@r.postjobfree.com 931-***-****

PROFILE

Highly energetic, enthusiastic, self-motivated, assertive, and goal driven college graduate

Exceptional leadership skills, self-motivated and help others to accomplish tasks

Effective communicator prepared to serve and work alongside individuals from diverse backgrounds with various problems, needs, and personalities to excel and achieve short and long-term goals

EDUCATION

Austin Peay State University Clarksville, TN December 2018

Bachelor of Science in General Studies

Nashville State Community College Clarksville, TN May 2015

Associate of Science in Social Work

WORK EXPERIENCE

Global Connections to Employment Clarksville, TN December 2019 – August 2021

Custodial Crewmember

Utilized the proper chemicals on the job

Adhered to OSHA and PPE guidelines

Interacted with customers, crew members, crew leaders and supervisors to create a polite, friendly environment

Consulted with customers about the level of custodial care required on a daily basis

Communicated with the crew leader and assisted crew members to complete daily tasks

Replaced custodial equipment on an as needed basis

Manna Café Ministries Clarksville, TN March 2011 – August 2013

Clerical/Warehouse (Volunteer)

Received and counted stock items, and recorded data manually or using computer

Filed complete paperwork on clients and put the finished paperwork in the filing cabinet

Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards

Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment

Consulted with the supervisor to ensure all tasks were completed

Panera Bread Clarksville, TN December 2012 – June 2013

Dining Room Attendant

Interacted with dining area customers to create a warm and friendly eatery establishment

Located items requested by customers

Performed serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service

Took dishes to the kitchen to be washed, and sometimes did dishwashing in the back

Wiped tables or seats with dampened cloths or replace dirty tablecloths

Provided ongoing, prompt, courteous and knowledgeable service to all customers

Supported customer service initiatives in the kitchen and stock room to encourage safety awareness and maintained a risk-free environment

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