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Customer Service Business Development

Location:
New York, NY
Posted:
July 21, 2023

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Resume:

PAMELA BOODOOSINGH

Associate Broker / Associate Underwriter

Queens, New York 718-***-**** adyfn2@r.postjobfree.com PROFESSIONAL SUMMARY

Insurance Underwriting Professional with 25+ years of experience in property and casualty providing processing and underwriting support for new and renewal business in several capacities. EXPERIENCE

Reinsurance Facultative Associate Broker (Casualty) Amwins Re, LLC, New York, NY; 2020-Present

• Review incoming submissions, quotes, binders, and policies for completeness and high degree of accuracy.

• Provide full assistance and support for the sales and production process of new and renewal accounts; including, but not limited to, providing new business quotes as needed.

• Work with brokers when reviewing risks submitted by carriers, review submissions for premium, terms, coverage, in order to issue written binders and Certificates of Reinsurance.

• Become thoroughly familiar with the use of all booking and billing software systems and suggest labor saving uses to management.

• Order and process yearly audits

Underwriting Assistant

AXIS Specialty Insurance Company, New York, NY 2015 – 2019

(General Liability - Primary Casualty)

• Prepared Underwriting Summaries for underwriters. Completed Loss Rating for large accounts.

• Dealt directly with brokers to gather underwriting information.

• Provided high level expertise to underwriting staff in the servicing of new and renewal business.

• Reviewed incoming submissions and renewals for completeness and accuracy.

• Make direct contact with brokers and their assistants including participating in meetings and visits as required.

• Effectively disseminate the Line of Business’ strategy and influence broker adoptions of changes.

• Provides exceptional customer service by responding promptly and courteously to all requests for information.

• Organized and maintained underwriting documentation for regulatory compliance in a paperless environment.

• Worked with various internal departments in resolving premium and data discrepancies.

• Handling special projects and assignments as assigned.

• Providing and maintaining high quality service standards.

• Provided backup to other Assistants as necessary. Business Development Manager

Dr. Dugue Medical Center, New Hyde Park, NY 2011 – 2015

• Managed the conversion of electronic medical records.

• Maintained clinic and patient records for audit and quality assurance checking.

• Liaised with IT and the medical staff on business processes and operational procedures. Senior Business Analyst

AIG, New York, NY 2000 – 2010

• Served in a lead role as subject matter expert and trainer.

• Supported Underwriter Assistants in the booking and billing process.

• Created and implemented Standard Operating Procedures for departmental processes.

• Created gap analysis on issues reported.

• Addressed and provided documentation and resolutions steps to issue raised.

• Created and provided ongoing editing of underwriting manuals.

• Worked with Underwriter Assistants to obtain clearer specifications for new business needs.

• Created and improved upon workflow diagrams and processes to meet the needs of the Underwriting group.

• Liaised with IT Group and Underwriter Assistants in solving complex booking problems and issues.

• Tested various underwriting applications to ensure business requirements were being met.

• Travelled as necessary to provide training to the underwriting community. Senior Underwriting Assistant

AIG – Starr Technical Risks, New York, NY 1992 – 2010

• Served in a lead role as subject matter expert and trainer.

• Performed tasks to directly support the underwriting staff during the submission clearance process.

• Managed and serviced new and renewal business.

• Entered pertinent policy and underwriting data into appropriate systems.

• Managed and maintained diary system ensuring all subjectivities were received.

• Worked with unit underwriters to issue binders, policies and endorsements.

• Prepared underwriting files for renewals and solicited missing information.

• Managed and prioritized workloads to meet due dates. EDUCATION

Maurice R. Greenberg School of Risk Management, Insurance and Actuarial Science Pursuing AU (Associate in insurance) designation 2022 - Present Successfully passed 2 CPCU courses

Hunter College – Bachelor of Arts in Computer Science, Cum Laude 1992



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