JAMESE

LOCKETT

VICTORIANO

adyfj9@r.postjobfree.com

209-***-****

Turlock, CA 95380

Hardworking individual with over 5 years of Customer Service & Multi- talented Classroom Support Aide & Para Professional with 2 years of experience directing students and assisting lead teachers. PROFESSIONAL SUMMARY

Cogir Of Turlock - Caregiver

Turlock, CA • 01/2023 - Current

Boys Town Nevada - School Support Specialist

Las Vegas, NV • 01/2022 - 09/2022

WCCUSD - Special Education Paraprofessional III, Range 50 01/2020 - 12/2021

Responsible for day to day administrative duties including: WORK HISTORY

Assisted with dressing guidance, grooming, meal preparation and medication reminders.

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Assisted clients with daily living needs to maintain self-esteem and general wellness.

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Built strong relationships with clients to deliver emotional support and companionship.

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• Cleaned house, managed laundry

• Enforced rules and instructions to maintain discipline. Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.

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• Cleaned, organized and restocked classrooms for upcoming classes. Stepped into non-classroom environments such as libraries to help staff manage demand.

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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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Demonstrated respect, friendliness and willingness to help wherever needed.

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Over 2yrs support student learning objectives through personalized and small group assistance

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Prepare instruction materials, including making copies, constructing bulletin boards and setting up work areas

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Maintained positive attitude and affirmatively communicated with each student.

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• Supported teacher in development of individual learning strategies. Collaborated with teacher to create customized classroom environment integral to students needs.

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SKILLS

• Great customer service skills

• Hospitality Service

• Greet Guests

• Time Management

Verbal and Written

Communication

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• Active Listening

John F Kennedy

Richmond, CA • 06/2005

High School Diploma

EDUCATION

Active Sports Club - Front Desk Receptionist & Housekeeper Oakland, CA • 08/2015 - 01/2017

Pinole Senior Village - Medical Technician

09/2013 - 06/2015

Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.

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Worked with students in home environments using tailored behavioral plan.

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Built and maintained effective communication and relationships with students, teachers, support staff and parents.

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Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

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Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

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Resolved customer issues quickly and notified supervisor immediately when problems escalated.

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• Collected room deposits, fees and payments.

• Communicated repair needs to maintenance staff.

• Placed orders for housekeeping supplies and guest toiletries. Disinfected and mopped bathrooms to keep facilities sanitary and clean.

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• Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.

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2yrs Administer medications and performed basic/advanced patient assessments

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Perform service duties by communicating directly with patients and assisting with all concerns

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Interact with patients families while demonstrating high standards of professionalism, teamwork and enthusiasm

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• Receive & send faxes to and from doctors offices

• Keep track of Medical records and medications for residents Followed appropriate disinfecting procedures to sterilize medical equipment.

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Maintained patient confidence and protected hospital by keeping information confidential.

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Communicated with dispatch and treatment center personnel to provide information about medical situations and receive instructions for further treatment.

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• Interviewed patients to obtain medical history and chief complaints. Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.

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