Sharmaine Drew
Customer Service Representative
Newark, NJ 07107
adyfha@r.postjobfree.com
To obtain a position in a growing company in which I can develop my professional and educational Background with additional practical
experience.
Authorized to work in the US for any employer
Work Experience
PSE Mail Processing Clerk
United States Postal Service - Kearny, NJ
September 2021 to July 2023
Sorted mail placing the mail to different zip codes Expediter logging trucks in and out from fac
Package Handler
Fed ex Express - Newark, NJ
August 2015 to March 2017
Ensuring successful transfer and delivery of goods to intended destinations Sorting packages for delivery, operating heavy machinery Guest Service Representative
Target - East Hanover, NJ
2013 to 2015
Supervised / 6 member team of retail associates
Trouble shooting customer related matters
Cashier, Receptionist assistance as needed
Customer Service (Lead Hostess)
Branch Brook Park Roller Skating Rink - Newark, NJ 2012 to 2013
Meet & Greet Present Clients & Potential
Maintained Calendar for Present & Future Events
Coordinated Team Member Workflow
Dietary Technician
East Orange General Hospital - East Orange, NJ
2006 to 2009
Assisted patients with food selections
Assisted with kitchen Daily food set ups, ordered and Organized products Education
Hillside High School - Hillside, NJ
1999 to 2003
Skills
• Unloading
• Loading
• General Labor
• Warehousing
• Dietary department experience
• Dietary aide experience
• Heavy lifting
• Customer service
Additional Information
Possess a high level of self-reliance and resourcefulness, excellent telephone etiquette. Advance Knowledge in MS Word, Excel, Power Point and Outlook Office Administrative Training and Team Building, Data Entry and Reporting, Operational Support Proficient time management and organizational skills, with the ability to prioritize when faced with demands and deadlines