Eman Younus

***** ***** ** ** **** rapids man ***33

763-***-****

adyfgi@r.postjobfree.com

Personal skills:

Strong computer skills

• Excellent customer service and communication skills

• Worked well as a team member and assistant with any tasks.

• Active listening,Conflict resolution,Flexibility and Team-building skills.

• Speaking three languages fluently English, Arabic and Tegrena. Education:

• Bachelor degree - Banking and Finance.

• Associate degree - Computer Science.

• Microsoft dynamics 365 certificate.

• ICD-10 certificate.

• DUPHAT Science and Technology. Conference certificate - Dubai.

• Data analysis -Google Coursera

Professional Experience:

Delivery project manager- Lana partners LLC. 2020-Present.

• I work on IT projects and customer service management at the same time. 1

• Coding using Python language.

• Work with clients and meet their expectations.

• ensures that teams complete projects in a timely and efficient manner.

• Works with multiple teams on projects and helps motivate each member.

• Analyzing project's to create the right team and mange timeline for both customers and employees and create multiple custom action plans to help compensate for any execution variables, such as late resources or employee fluctuation. Beauty adviser-Ulta beauty 2019 -Present.

• Customer services and advising my gusset with the right Prodect

• Auditing And stock management.

• Taking appointment and cancellation.

Branch manager- Medi-visa LLC 2012-2015.

• Manager for over 30 employees around 7 hospitals in Riyadh-SAUDI ARABIA

• Experience in hospital system and insurance approval department for three years.

• Take care of schedules and duties

• Provide daily report for higher management and making sure my company got great patients service in over 7 Branch.

• Get approval for my patients and make sure they are following up with them after service.

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