MW

MARGIE WATSON

Professional Summary

Graduate student with Bachelor's in Social Psychology interested in social work skills. Over 3 years of experience in trauma-informed care and assisted in delivering behavior analysis services. Adequate understanding and use of Homeless Management Information System (HMIS). Military Veteran with Secret Security Clearance and 13+ years of proven experience in the United States Army. Accomplished measurable results while in a dynamic, fast - paced environment.

Work History

Our House Inc - Program Coordinator

Colorado Springs, CO

07/2022 - Current

Our House Inc - Skills and Activity Provider

Colorado Springs, CO

08/2020 - 08/2022

Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

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● Provided ongoing direction and leadership for program operations. Organized and managed program development from conception through successful execution.

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● Designed program implementation and maintenance plan. Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.

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Collaborated with other program coordinators to achieve consistency in program objectives and services.

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Provided technical support to staff with necessary resources to carry out duties successfully.

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Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.

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Coordinated program logistics to keep all relevant materials and equipment available and in good condition.

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Kept program-related data accurate, up-to-date and easily accessible for accessibility.

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adyff3@r.postjobfree.com

254-***-****

Colorado Springs, CO 80925

Skills

● Quality Assurance

● Training and Development

● Organization/Communication

● Counseling

● First Aid

● Leadership

● Operating Systems

● Quality Assurance

● Vista

● Policy Implementation

● Microsoft Office Suite

Operating Systems: Mac / Microsoft

Windows (95, 98, XP, Vista), Windows

7, Windows 8, Windows 10

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● Customer satisfaction

● Food safety

● Mac

● Personnel

● Rapport

● Crisis Intervention

Education

2022

Grand Canyon University

Phoenix, AZ

Master of Science: Mental Health Services

2018

Park University

The Place - Direct Care Counselor

Colorado Springs, CO

09/2018 - 12/2021

ACES - Behavioral Therapist

Colorado Springs, CO

09/2017 - 08/2018

UNITED STATES ARMY - Food Service Manager

05/2008 - 01/2015

Responsible for overall daily activities, welfare, and progress of individuals.

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● Set standards of goodwill and service with those they meet. Implement daily activities, goals, and learning experiences to help enrich, teach, and grow individuals in their care.

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Create individualized programming based on individuals' personal interests and needs, as well as identified goals.

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Ensure work, attitude, conversations, and goals directly support the mission statement of Our House Inc.

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Promote community awareness of the abilities of individuals with disabilities while maintaining reasonable confidentiality.

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• Assisted case managers during intake process

• Supervised of youth in accordance with facility rules and regulations.

• Assisted youth in increasing self-efficacy while reducing risky behavior.

• Provided delivery of appropriate and effective program services.

• Prepared healthy foods based on personalized nutrition plans.

• Arranged and helped with medications according to established schedule.

• Updated and maintained the membership database on a consistent basis.

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Implementing Behavior Intervention Plans created by Board Certified Behavior Analysts and Clinical Supervisors

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● Motivating their clients and helping them reach their highest potential Created successful behavioral modification programs for more than 2 families or individuals in less than one year

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Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights

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Oversaw the professional development of 63 employees while providing detailed monthly counseling and professional growth charts

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Maintained 100% accountability of over $200K assigned personnel and culinary equipment

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Provided quality food services and food preparation for 500 customers daily; resulted in a 95% customer satisfaction rating

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Planned and conducted over 40+ food service and nutritional programs; counseled individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life

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El Paso, TX

Bachelor of Arts: Psychology

Certifications

First Aid Certification

QMAP Certification

US Army - Food Service Specialist

03/2002 - 05/2007

Trained 63 food service personnel in the principles of food safety and dining facility operations

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Performed proper storage and labeling procedures of meats, poultry and other perishable items; resulted in less than 6% spoilage rate.

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Cleaned and inspected equipment, kitchen appliances, and work areas daily to ensure cleanliness and functional operation; satisfied OSHA regulation with zero discrepancies.

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Developed rapport with customers, vendors and team members from diverse groups and backgrounds; exceeded customers' expectations.

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Performed preliminary food preparation procedures and composed food menus as listed on the production schedule.

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Set up serving lines, garnished food items, and applied food protection techniques and sanitation measures to ensure overall food safety for 300+ clients daily.

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