Ong Xiong Owasso OK *****
adyfeo@r.postjobfree.com
EXPERIENCE
McGraw REALTORS, Owasso, OK — Licensed Realtor
SEPT 2015 - JUNE 2023
● Maintain strong working relationships with clients, loan officers, brokers, photographers, and contractors for efficiency.
● Educated clients on market options, trends, and comparables.
● Handles incoming inquiries for Sale/Rental/Management prospects.
● Generated paperwork such as contracts and purchase agreements.
● Complete in-person and virtual training to maintain relevant knowledge of current real estate market and trends.
● Respond in a timely manner to client questions and needs. McGraw REALTORS PML, Owasso, OK — Property Manager SEPT 2015 - JUNE 2023
● Manages owner, tenant, and vendors questions and concerns.
● Developed a network of contractors to ensure maintenance services are available when needed.
● Coordinate Move In/Out, write up documents, conduct property inspections, manage maintenance requests and oversea legal activity as needed.
● Conducted in-person and virtual training for coworkers on processes in the system.
● Create marketing campaigns to advertise a new property available for lease. McGraw REALTORS PML, Tulsa, OK — Property Manager Coordinator SEPT 2012 - SEPT 2020
● Assisted in growing the property management department from less than 100 properties to over 1000 properties.
● Handled prospects, tenants, owners, agents & vendors questions and complaints.
● Responsible for accounting billings and payables.
● Created orientation and training tools for new team agents.
● Generated and maintained the master property list with over 1000 properties and details of their location, features, and more. McDonald, Collinsville, OK — Manager
SEPT 2009 - April 2014
● Handle customers' complaints with care.
● Oversee the workflow of the business during work hours.
● Floor Manager - Managed the floor, employee work schedule, daily handling of large amounts of cash (bank runs), and ensured food prep and safety is upheld at all times.
● Hiring Manager - interviewed, hired, and orientated new employees.
● Crew Trainer Manager - trained crew trainers and created new training tools to ensure proper training was completed in a timely manner. SKILLS
Accounting (billing & payables),
Software (Word, Excel, Gmail,
Appfolio), Bookkeeping,
Problem-Solving, Data Analysis,
Mathematics, Project Management,
and Training
Additional soft skills: Strong
Communication skills, Flexibility and
Adaptability, Team Player,
Professional, Positive Attitude, and
LANGUAGES
English and Hmong
EDUCATION
Oologah-Talala High School,
Oologah — High School Diploma
SEPT 2006 - MAY 2008
Graduated top 50% of the Class
Rogers State University,
Claremore — 2 Years
SEPT 2008 - SEPT 2010
Majored in Accounting with a
minor in Business Administration
AWARDS
2021 - McGraw REALTORS
Property Manager of the Year
2022 - McGraw REALTORS
Property Manager and Leasing
Agent of the Year
REFERENCE
Monica Bell - 918-***-****
Director at McGraw PML
Cassie Yang - 918-***-****
Manager at McDonald