Bartender, Manager
Resume:
Emily L. Laatsch
**** **** ********* **** **** B, Orlando, FL 32803
adyfdr@r.postjobfree.com
SUMMARY
Dedicated, motivated hospitality professional with more than 12 years’ experience in high volume restaurant settings. Outstanding work ethic combined with excellent leadership skills and a proven track record of meeting and exceeding expectations. Comprehensive knowledge of multiple P.O.S. systems, inventory control and money saving strategies. Passionate about providing the highest quality service and dedicated to industry professionalism. Seeking a challenging position to utilize my skills and knowledge.
EXPERIENCE
Alliance Nationwide Exposition
Jan. 2019-
Present National Sales Manager
Prospected and contacted leads through telephone and email
Established over 250 contracts for clients using Octiv platform
Retained and managed a multitude of client accounts
Created and managed budgets and pricing with Microsoft Excel spreadsheets
The Whiskey Dr. Phillips, Florida
Sept. 2018-
Present Bartender
Engaged with bar guests and provided outstanding customer service to increase brand loyalty
Provided suggestions to guests regarding their food and beverage options based on their preferences
Offered education and feedback to new employees to execute locations standards of operation
Maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
Raglan Road Irish Pub Lake Buena Vista, Florida
Mar. 2015-
Sept. 2018 Bartender and Trainer
Provided fast friendly, professional service to bar guests
Offered food and beverage recommendations and communicated with kitchen to ensure dietary needs were met
Performed daily restaurant walk throughs to ensure cleanliness and food safety standards
Met and exceeded monthly sales goals
Conducted monthly inventory of all wine, beer and spirits
Chili’s Bar and Grill Winter Garden, Florida
Jan. 2011-
Mar. 2015 Head Bartender Key Manager
Designed, implemented and executed set training standards to provide staff with a comprehensive outline of responsibilities, timelines and expectations
Assisted in management operations of both front-of-house and back-of-house functions
Conducted monthly inventory and managed bi-weekly ordering of all bar products
Coordinated with fellow staff to execute daily operations, shift functions and responsibilities
SKILLS
Customer service
Team leadership
Inventory and supply
Cash handling
Cost control
Point of Sales Systems: Aloha, Micros, SIVA
Product knowledge
Organization and preparation
Professional References
Mike Lassahn, Owner, The Whiskey 407-***-****
Stormie Rego, General Manager, Not Your Average Joe’s 407-***-****
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