Denna Tienhaara
Armed Security Guard
Knoxville, TN 37931
adyfc4@r.postjobfree.com
• 9 years medical setting experience
• 9 years customer service experience
• 9 years medical terminology experience
• 8 year call center experience
• 6 Years Serving experience
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Armed Security Officer
Shield and Buckler Security, Inc. - Knoxville, TN
August 2022 to Present
Certified Nursing Technician/ Phlebotomist
UT MEDICAL CENTER - Knoxville, TN
August 2021 to February 2022
Phlebotomist/Medical Assistant
Urgent Team - Knoxville, TN
June 2021 to January 2022
Phlebotomist/Medical Assistant
AFC Urgent Care - Knoxville, TN
November 2020 to January 2022
Dispatcher/Customer Service
Priority Dispatch, Inc. - Knoxville, TN
September 2020 to December 2021
Mobile Phlebotomist
Tox Crew LLC - Knoxville, TN
February 2021 to September 2021
Certified Medical Assistant (CMA)/ Phlebotomist
BHG Recovery - Knoxville, TN
February 2019 to August 2021
Photographer
Lifetouch Photography Studios / Prestige Portraits / Shutterfly Inc - Knoxville, TN February 2018 to September 2019
Phlebotomist/Lab Assistant
RHEUMATOLOGY ASSOCIATES - Knoxville, TN
January 2018 to October 2018
Veterinary Assistant/Receptionist
Butler Animal Clinic - Knoxville, TN
March 2017 to February 2018
Phlebotomist Mobile Phlebotomist
Fort Sanders Regional Medical Center - Knoxville, TN March 2017 to March 2017
Medic Regional Blood Center - Knoxville, TN
Hospitality Associate
Westmoreland Health and Rehab - Knoxville, TN
April 2016 to March 2017
Emergency Dispatcher
ADT Security Services - Knoxville, TN
November 2016 to February 2017
Account Manager
Pratt Construction - Knoxville, TN
February 2013 to December 2016
Tanning Consultant
Sun Tan City - Greeneville, TN
March 2015 to March 2016
Sales Associate
Target - Knoxville, TN
February 2013 to September 2014
Education
Certification in Phlebotomy
Roane State Community College - Oak Ridge, TN
January 2019 to February 2019
Skills
• Computer Skills (7 years)
• Medical Terminology (6 years)
• Supervisor (1 year)
• Medical Records (6 years)
• Patient Care (6 years)
• Phlebotomy (6 years)
• CPR Certified (9 years)
• Phlebotomist (5 years)
• Epic
• Injections (5 years)
• Venipuncture (6 years)
• Vital Signs (5 years)
• EMR
• EKG (2 years)
• CPR (9 years)
• Receptionist
• Microsoft Word (8 years)
• Filing
• EHR
• Scheduling
• Serving Experience (4 years)
• Host/Hostess Experience (5 years)
• Laboratory Experience (4 years)
• Photography
• Anatomy Knowledge (8 years)
• Triage (9 years)
• Medical Office Experience
• Medication Administration
• Quality Assurance
• Medical Coding
• HIPAA (8 years)
• Phone Etiquette
• Medical Scheduling
• Insurance Verification
• Medical Billing
• Clerical Experience
• Documentation review
• EMR systems
• Microsoft Office
• ICD-10
• Transcription
• Caregiving
• Office Management
• Physiology Knowledge
• ICD Coding
• CPT Coding
• Phone triage (3 years)
• Vital signs (9 years)
• Basic life support (9 years)
• Patient monitoring
• Acute care
• Acute care
• Hospital experience
• Microsoft Excel
• Nursing
• Medical receptionist
• Sales
• Clinical laboratory experience
• Cerner
• Employee Orientation
• Communication skills
• Computer literacy
• Sanitation
• Hotel experience
• Quality control
• Veterinary Assistant
• OSHA
• Leadership
• Developmental disabilities experience
• Behavioral health
• Customer support
• Salesforce
Certifications and Licenses
Certified Phlebotomy Technician
First Aid Certification
BLS Certification
State Tested Nursing Assistant
AED Certification
CNA
Certified Medical Assistant
CPR Certification