ANGELA KNIPPLE

**** **** ****** – MEMPHIS, TN ***12

901-***-****

adyfbm@r.postjobfree.com

WORK EXPERIENCE

February 2010 – Present Memphis, TN

Freelance Writer

Wrote three books on food and food history.

Wrote a summer series for the Commercial Appeal about various area farmers.

Wrote multiple articles for local and regional publications.

August 2008 – February 2010 FedEx Systems, Memphis, TN

Senior Network Security Analyst

Network security representative for change control procedure meetings.

Campus wireless infrastructure planning and development.

Security documentation to meet PCI and SOX regulatory requirements.

Security training documentation and development for users of differing technical levels.

Rotating escalation point for 24/7 on-call network security issues in a large multi-team enterprise environment.

June 2005 – August 2008 Hilton Hotels Corporation, Memphis, TN

Lead Network Engineer/Interim Manager Network Security Engineering

Senior member of network architecture and implementations team leading a major core infrastructure re-architecture initiative, security administration, and network and security change control procedure development.

Enterprise LAN/WAN design to support 3000 remote multinational locations encompassing voice and video over IP and security design to meet PCI and SOX compliance requirements to facilitate a migration to an MPLS network.

Network infrastructure and security design for a large e-commerce environment.

Support and design for internet-facing and intranet-facing DMZ network and security infrastructure.

Creation and support of cross-functional/cross-departmental teams to support corporate network design initiatives.

Firewall, SIEM, enterprise management, IDS, VPN, and netflow analysis tool evaluation, comparison and implementation.

Final escalation point for network operations troubleshooting on a 24/7 basis.

PCI and SOX compliance documentation.

November 2003 – June 2005 SBC DataComm Staging Services, Memphis, TN

Implementations Engineer

Project management, integration, testing, and comprehensive documentation of multiple LAN sites for a large multinational network implementation project including OSPF, BGP and EIGRP routing protocols, wireless integration, and IP telephony across an MPLS WAN.

Site survey and installation of Cisco wireless networking products.

Documentation and network testing design utilizing the IXIA network traffic generator.

VPN integration and testing.

September 2002 – February 2003 Tennessee Valley Authority, Chattanooga, TN

Network Analyst – Senior

Network design for large multi-vendor LAN environments consisting of resource need decision analysis, OSPF design and integration, site survey, transition planning, on-site work coordination, outage scheduling, equipment staging and testing, final implementation, and full documentation to include configuration guides, network diagrams and all supporting documents.

Procedure development for the staging and testing of network equipment to decrease field failures after implementation.

Physical network design considerations including harsh environmental conditions and exceeded distance limitations.

Security consultation for networking issues in regards to federal government regulatory compliancy.

BGP design to replace existing ATM network between remote sites across multiple states.

April 2001 – September 2002 Private Consulting, Memphis, TN

Consultant

Network design consultation for an online banking project focusing on both internal and external security concerns as well as multi-vendor interoperability.

Site survey, network design, and implementation of Cisco wireless networking products.

LAN/WAN design and installation for small to medium networks.

August 2000 – April 2001 Extreme Networks, Santa Clara, CA/Memphis, TN

Corporate Systems Engineer

Onsite technical support and troubleshooting for a multinational major customer.

Design, configuration, and integration of Extreme Networks products into or replacing existing multi-vendor customer networks including Cisco, Nortel, 3Com, and Juniper products consisting of multiple network protocols.

Supported a regional sales force by acting as a technology consultant aiding in network design and advanced support for placing products into customer production environments requiring such security design considerations as IDS and firewall placement and interoperability.

Development and instruction of peers and customers in customized training curricula including such technologies as server load balancing, web cache redirection, RIP, BGP, advanced OSPF, NAT, ACLs, RADIUS/TACACS+, SNMP, SNTP, DNS, syslog, basic system and security features.

Designed and performed interoperability and quality testing of server load balancing in conjunction with ESRP, QoS, ACLs, and web cache redirection.

Represented Extreme Networks as a member of the eNet team at Networld+InterOp 2000 in Atlanta supporting network monitoring, multicast, wireless technologies, and OSPF.

Supported hardware and software development through feature enhancement recommendations and bug tracking.

August 1999 – August 2000 SBC DataComm Staging Services, Memphis, TN

Senior Network Engineering Analyst

Design, configuration, and integration of multi-protocol networks including IP, IPX and AppleTalk.

Testing and configuration of network devices such as software load balancing, intrusion detection, and IP telephony.

Testing and configuration of ATM switches from Cisco and Xylan/Alcatel.

Implementation of Cisco VPN concentrators to ensure secure remote connectivity.

Configuration of PIX Firewall and CheckPoint Firewall on the Nokia platform.

Acted as a member of the SBC DataComm Integration Team for Networld+InterOp 2000 in Las Vegas supporting LAN design, integration, and troubleshooting.

EDUCATION

2021 University of Memphis Memphis, TN

Bachelor of Arts English Linguistics

Cisco Certified training including ICRC, ACRC, CLSC, CIT, Cisco DSL, Cisco Campus ATM, and Cisco IGX.

SANS / GIAC Audit.

Red Hat Linux Training.

ACCOMPLISHMENTS

Certified Information Systems Security Professional (CISSP)

October 2002.

Cisco Certified Network Associate

May 2005.

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