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Customer Service Call Center

Location:
Tuskegee, AL
Salary:
15.00
Posted:
July 20, 2023

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Resume:

Lakeda Fields

334-***-**** Lakedafields @yahoo.com 2615 Moton Circle, Tuskegee, Alabama

‘Summary

am a people person loves to meet new people and challenge things. have experience in multiple skills.

Experience

Eagles Enterprises LLC Waugh, alabama

2nd Shift Supervisor 07/2022 - Present

Provided customer service and was involved in training 2 new team members each month

Managed the work 7 uemployees, increasing crew efficiency by 100%

Maintained a clean and safe work environment.

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the pizza

station and equipment

Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 100%

annually.

Developed relationships with new staff members, and assisted existing staff members in their career development

Tuskegee University Tuskegee Institute, AL

Ground Crew 08/2021 - 05/2022

Clean several offices and restrooms in three buildings

sanitized every toucheable thing that was in sight.

keep a smiling face and make sure the employee was satisfied.

‘sweep, mop, and take the trash out twice a day every day daily.

‘Tuskegee University Montgomery, AL

Custodial Worker 06/2020 - 02/2021

* follow the company policy, procedures, and safety standards to guarantee the proper cleanliness and safety of the

people, their office and hallways.

+ make sure every hallway,office,and restroom is well clean,

Tuskegee Housing Authority Tuskegee, AL

Recreation Assistant 03/2015 - 07/2020

* I picked kids up everyday from schoolhome three to four days a week

+ helped the kids with homework or experiments.

* setup for those who was interested in playing sports, we played games and went out to eat once a week.

‘ACI Worldwide Aubum, AL

Call Center Agent 02/2019 - 07/2019

Provide good customer service skills.

take payments and calls from different states.

make sure we provide our customers with the best customer service possibl

have patience and time.

provide them with the best help as possible if a problem is occured before sending them to supervisors for help.

Skills

Communication skills, Microsoft word, Food service, Restaurant experience, Customer service, Leadership, Time

management, Documentation review



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