Customer Service Food Safety

€

Shana Howard Resum

Css

Shana Howard howardshana72@

412-***-**** Pitcairn, PA

Professional Summary

Experienced customer service professional with 7+ years in the healthcare and food

service industries. Dedicated to ensuring customers are pleased with thelr

experiences by providing high quality service. Willing to learn new skills to support

the mission of an organization.

Work Experience

CareMax Home Health Pittsburgh, PA

Caregiver March 2016 - November 2022

«Administered and monitored patient medication ensuring correct dosage and

timeframes

c hygiene needs, including bathing, dressing, and

Prepared dally meals following dietary needs of patients and food safety

protocols

Cleaning Concepts Pittsburgh, PA

Housekeeper April 2013 - December 2015

* Vacuumed and mopped common spaces to present a welcoming environment

* Cleaned bathrooms replenishing necessary supplies

© Prepared patient rooms ensuring sanity surfaces using hospital-grade

cleaners

McDonald's Pittsburgh, PA

Cashier February 2010 ~ March 201

Entered customer orders into POS system and handled cash and credit card

payment

During slow times, performed light cleaning to the ensure customer-facing

areas were presentable

Verified corr ere packages for each order and handled customer

complaints

Education

City of Pittsburgh Pittsburgh, PA

GED

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