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Customer Service Front Desk

Location:
Orlando, FL
Posted:
July 20, 2023

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Resume:

Amanda Harper

Oviedo, FL *****

adyfaw@r.postjobfree.com

+1-407-***-****

• Energetic

• extremely likable, and bubbly personality.

• Proficient quick learner.

• A problem solver.

• Good customer service skills

CORE STRENGHTS

• Energetic work attitude

• Customer service expert

• Adaptive team player

• Microsoft Office

• Active listening skills

• Strong organizational skills

• Reading comprehension Front desk training

• Front desk training

Authorized to work in the US for any employer

Work Experience

Sales Merchandiser

Coca-Cola florida - Orlando, FL

November 2022 to Present

Stock merchandise

Order

Make displays

Store Manager

Circle K - Orlando, FL

January 2022 to October 2022

• Managed all aspects of running store

• Hired and trained 5 employees

• Motivated entire team

• Assigned team members promotions

• Handled product placement, display, and visual merchandising standards Administrative Assistant

A&m mobile mechanic - Orlando, FL

January 2019 to October 2022

• Maintained all files, schedules, etc.

• Proficient in Microsoft Office

• Provided administrative support for The owner

• Composed correspondence

• Scheduled appointments

• Directed phone calls

• Managed incoming and outgoing mail

• Processed purchase orders

• Maintained databases

• Approved timesheets

Customer Service Representative

Circle K - Orlando, FL

August 2019 to July 2022

Customer service, stocking, replacing inventory, pos system, lottery, scratch offs, cleaning Supervisor over Dispatcher

Westgate Resorts

February 2015 to October 2016

Description: Customer Service, Controlling multiple departments for service requests, Service Request inventory management software, Operating Hospitality interlink phone systems, troubleshooting, Hospitality Inventory Management

Night Auditor

Westgate Resorts - Gatlinburg, TN

April 2016 to September 2016

Description: Customer Service, Operating POS and inventory computing systems, Hospitality Inventory Management, Book-keeping, Auditing, and revenue adjustment. Start Date: 04/2016 End Date: 09/2016

• Housekeeping Supervisor

Description: Greeted all guests in a courteous and professional manner. Supervised eight housekeeping staff. Customer service, Resolve issues for guest in a timely manner, supervised housekeeping inventory, Cleaned inventory for front desk

Dispatcher

Westgate Resorts - Gatlinburg, TN

October 2015 to April 2016

Description: Customer Service, Controlling multiple departments for service requests, Service Request inventory management software, Operating Hospitality interlink phone systems, troubleshooting, Hospitality Inventory Management

Room Coordinator

Westgate Resorts - Gatlinburg, TN

April 2014 to February 2015

Rooms Coordinator

Description: Hospitality Inventory Management, Auditing, Customer Service, Inventory management software

Start Date: 04/2014 End Date: 02/2015

Education

High School Diploma

Timber Creek High School

2007

Skills

• Dispatch

• MS Office

• Operations

• Outlook

• Scheduling

• Hotel experience

• Troubleshooting

• Auditing

• Active Directory

• Microsoft Windows

• Desktop Support

• Technical Support

• Labor Cost Analysis

• Network Support

• Leadership

• Communication skills

• Mentoring

• Time management

• Planograms

• Schematics

Certifications and Licenses

Food Handler Certification



Contact this candidate