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Administrative Assistant Customer Service

Location:
Qatif governorate, Eastern, Saudi Arabia
Posted:
July 20, 2023

Contact this candidate

Resume:

Ali Ahmed Al-Taffag, Administration Professional

Address

P.O. Box 4325, Ras Tanura 31311, Saudi Arabia

Mobile Telephone :

009**-*********

Nationality: Saudi

E-Mail:

adyfap@r.postjobfree.com

Job Objective:

Seeking a responsible position in an organization where my education, skills and professional experience will provide future avenues of growth.

Skills & Capabilities:

Outstanding executive office Administration

Excellent Accounting skills

Excellent Training Coordinator

Excellent in document filing both electronic and manual

Very familiar with S.Aramco e-forms

Very Familiar with time-keeping activities

Excellent experience with All Microsoft Office application programs.

Excellent experience with SAP Environment and its applications.

Experienced in initiating and maintaining short and long term contracts.

Experienced in creating periodical reports.

Familiar with CAD Reporting Systems.

Familiar with SCC Reporting Systems.

Self development Achiever.

Excellent interpersonal communication with many people at various levels.

Capable of managing multiple tasks with in the same timeframe

Able to present myself and the services in an effective and persuasive manner to a high volume of people

Look professional, punctual and have an appealing presence

Generating and achieving the retail sales targets and maintaining delivery

Ability to repetitively overcome rejection from sales leads

Excellent research capabilities

Work Experience:

Jun2013 up to Dec 31, 2015 Samsung Engineering

Title: Administrator Jubail Head office

•Implementing business procedures

• Assessing employee performance

• Maintaining professionalism in the work place

• Interviewing and hiring staff

• Preparing financial data

• Networking with industry peers, competitors and prospective clients

• Minimizing expenditure

• Attending business meetings, events, and industry functions

• Prioritization skills

• Networking and research

• Organizational skills

• Negotiating and decision making

• Detail, goal and quality oriented

• Listening and communication

• Supervisory and managerial skills

• Planning and forecasting

•Scheduling appointments

•Hiring Saudi’s Employees

• Entering data into applications

• Handling paperwork

• Sorting and distributing office mail

• Drafting cheques, invoices and receipts

Feb2013- May2013 Gulf Power Marine Co

Title: Sales Executive

Job Description:

Develop and maintain strong relationship with the customers, understand their requirements and proactively offer solutions

Ensure the achievement of volume and revenue targets

Monitor customer forecasts and own targets vs. actual performance.

Generate Sales Leads for the internal sales support team

Plan proactively to ensure regular and maximum customer visits

Understand the local and overseas market, industry and trade characteristics/trends with the view to identify potential customers and cargo prospects

Conduct market research and identify new business opportunities, customers, markets and potential products

Update customers on introduction of new/changes in services.

Coordinate with documentation and operation team to address the customer needs and to ensure excellent customer service

Gather market, customer and competitor’s information and provide regular feedback and reports to the supervisor

Report the sales and customer visit logs regularly to the supervisor.

Aug2012-Nov2012 Rabigh Phase II Project

Title: Sr.Cost Engineer

May, 2009 – Aug2011 North Park Office Project Division

Jan, 2008 – April 2009 Nuayyiam Crude Project Division

Title: ASST ENGINEER I

Working with all Administrative (Cost) related tasks for the Division of Nuayyiam Crude Project Division.

Invoice processing, review & control

Maintain Invoice logs

processing of Expense Reports (SA-165) / Cash Disbursements (SA-60)

Review ATBS Report

Assist in review of Saudization reports

MIS Input (Contracts / service order related)

Monthly Contract Reports

Quarterly Invoice Accruals

Intelligent MPU/Construction Contractors “Saudization”.

Control of Contract Change Orders / Short Form Contracts, etc.

Contracts Administration

GES, PMS & Construction Contractors Performance Evaluation coordination

GES Service Order Spot Verification coordination

Construction Contractor Saudization monitoring / processing in accordance with

approved Saudization procedure.

Maintain Service Entry Sheet.

June, 2005 – Dec, 2007 IT Demand Management, Saudi Aramco

Title: Ass EDP Systems Analyst I

Working with all Administrative related tasks for the Division of IT Planning,

(IT Demand Mgmt Project).

Preparing the Division Weekly Status Report.

Familiar with the U-Drive.

Preparing Gate Passes.

Doing the Pipeline Report monthly.

Preparing Vacation form and entering it in R/3 E-Leave Initiate.

Familiar with all Saudi Aramco forms.

Preparing Salary 8000 promotion and processing it in R/3.

Entering the timekeeping in R/3.

Familiar with SAP Remedy System

Type Letter and reports

Preparing OOC form and entering it in SAP Sys.

Reviews the monthly timesheet for Contractors

Monitor the weekly timesheet in SAP R/3

December 1999 – March 2005 Dept. SAP Computer Center (SCC)

Loc. Bldg. 3150 B-112 Saudi Aramco

Title: Ass EDP Systems Analyst II

Working with all Administrative related tasks for the Division of Business Data Warehouse Division (BDWD) in SAP Computer Center (SCC), Application Department ( Jatco).

January, 1999 – November, 1999

Al-Jehat Company.

Title: Finance Manager Assistant

Manage the financial side of Al-Jehat Company and Keeping track of employees Records.

Prepare the office General Ledger.

Audits and reviews the statements of Accounts Payable.

Conducts daily and monthly cash flow.

Prepare correspondence for request of Visa’s and Liaises with the Passport Department.

Prepares the cheques for payments.

Records the book of accounts for Al-Jehat Company.

Monitor the banks payments of the clients.

Reviews the monthly salaries of the employees (MTS, JVC, SDC and Y2K in the main Office).

Maintaining the bookkeeping and filing of documents.

October, 1998 – December, 1998

Al-Jehat Company.

Title: Student Advisor

Helping Students in obtaining the information they need for their training and monitoring their studies.

Obtaining students inquiries and requests.

Maintain student’s records and files.

Prepares and transmits correspondence.

Counsels and trains students to familiarize them with basic computer programming.

January, 1998 – September, 1998

Al-Jehat Company.

Title: Administrative Assistant

All administrative office work to help the Manager.

Miscellaneous Technical Services (MTS) and updates (MTS) Database.

Maintains and records employees’ files.

Records phone calls for Managers attentions.

Transmits and receives fax advisory.

Prepares travel Letters and other legal Forms.

Drafts and formulates correspondence.

Software Development Contract (SDC) maintaining all related activities.

Preparing ID requests and vehicle stickers of the employees.

Prepares all accounting work with the Accounting Department.

Monitor employee Performance and Integrity.

Education

Institute of Public Administration, Dammam

Diploma (Secretary)

Finished High School in 1995

Formal Training

Windows NT 4.0 Workstation and Server.

Installing and Configuring Microsoft Windows NT 4.0.

Microsoft Internet

Developer and Maintenance web site with site server

Windows NT Security

Windows NT Optimization + Troubles Hooting

Site Designer Studio with FRONTPAGE 2000

Adobe Premiere 6.0

Standard First AID

Basic life support

Driving Safety

Orientation to Emergency Response Plan

SAP Courses

R/3 Courses:

8000 Course In House Course

E-Leave In House Course

Timekeeping In House Course

BW Infuser Course For Business Data Warehouse

BW Analyst 2.0 For Business Data Warehouse

Global Travel Order In House Course

Crystal Report and Crystal Enterprise workshop

F&R COST SHEET REPORTER

F&R OP Maintain

SCC Landscape In House Course

Intro to HTML In House Course

Microsoft VISIO In House Course

Microsoft PUBLISHER In House Course

Microsoft MS Project In House Course

Reference upon Request



Contact this candidate