Assistant Manager Customer Service
Resume:
EJ Ebay James
adyfa9@r.postjobfree.com
PROFESSIONAL
SUMMARY
Hard worker.. ppl friendly about being face of job.. im always on top of my work . Got manger skills. Easy to work with follow directions n always rdy to help others.. my happiness come from cooking I love working with food and ppl.. Irving, TX
SKILLS Food Preparation and Safety
Cleaning Procedures
Equipment Operation
Training and Development
WORK HISTORY ASSISTANT MANAGER 06/2018 to 08/2021
ZAXBY'S CHICKEN FINGERS Cape Girardeau, MO
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Set aggressive targets for employees to drive company success and strengthen motivation.
Launched quality assurance practices for each phase of development Helped with planning schedules and delegating assignments to meet coverage and service demands.
COOK ASST MANAGER, ASSISTANT MANAGER 06/2009 to 11/2013 Huddle House Cape Girardeau, MO
Cook managed
Skills
Management
Supervising Experience, Experience (7 years)
POS
Store Management Experience
Recruited and hired employees to build effective culinary team for $Amount annual revenue-producing restaurant.
Mentored team members to enhance professional development and accountability in workplace.
Monitored security to protect employees, customers and property. Pitched in to work line during busy periods or in place of sick employees. Made hiring recommendations to increase company's productivity and profitability with quality workers.
Supervised day-to-day operations to meet performance, quality and service expectations.
OPERATIONS MANAGER 12/2022 to 03/2023
Krispy Kreme Cape Girardeau, MO
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
COOK 01/2018 to 02/2021
Hamburger Express Cape Girardeau, MO
Measured and mixed ingredients according to precise recipes for best results.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Maintained food safety and sanitation standards.
Seasoned and cooked food according to recipes or personal judgment and experience.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Coordinated checklists to keep kitchen clean, stocked and sanitary. Maintained well-stocked stations with supplies and spices for maximum productivity.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Trained and supervised cooking staff to expertly meet daily needs. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Followed strict standards for food handling and safety, minimizing risks to customers.
DISHWASHER
Bgs Bar And Grill Cape Girardeau Mo
Sorted and rinsed dirty dishes, glasses and utensils prior to washing. Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Stored dishes, utensils and kitchen equipment in proper locations. DISHWASHER
Golden Corral Buffet And Grill Cape Girardeau, MO Sorted and rinsed dirty dishes, glasses and utensils prior to washing. Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
EDUCATION Central High School, Cape Girardeau, MO
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