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Customer Service Machine Operator

Location:
Austin, TX
Posted:
July 20, 2023

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Resume:

EDGAR DIAZ

**** ****** ** / ******, *****

Primary Phone: 787-***-****

Home Phone: 787-***-****

Email Address: adyfa2@r.postjobfree.com

OBJECTIVES

To pursue a career where I can grow as a professional and improve my skills. I bring to the table my energy and enthusiasm to learn every day and develop my skills. I am Team oriented works well in a collaborative environment strive for excellence and loyal. EXPERIENCE

TESLA GIGA FACTORY/ AUSTIN,TX August 2022 – PRESENT MACHINE OPERATOR

Production Associate strong work ethic value team work in a safety focused environment, complete standard work process and follow work instructions, procedures and rotate as required. Inspect the parts Daily number’s goal

Hazzard environment

Quality

Safety

Machine operator

Forklift

Computers

Inspection

TYPE PERSONAL NAME

AMAZON WAREHOUSE / PFLUGERVILLE, TX November 2021 – August 2022 Troubleshoot and resolve problems that an associate encounters with inventory ; including printing ASIN labels, damage out products and adding expiration dates to food and health product. Resolve issues in a timely manner. Pack flow Rates at we as Amazon employees pack products into boxes maintaining 65 scans per hour. Pick, pack and stock for shipping purposes.

Used Excel to track problem solve issues efficiently and accurately Inbound receiving

Pack Flow

Inductor

Merchandise inventory

Distribution by store

Work under pressure

Bilingual

ATP2 Financial Services Center, Austin, Texas (remote) Medical Claims Specialist/ Voucher Examiner February 2018 - October 2021 Receive 150 daily calls

• Knowledge of basic medical terminology & billing regulations as related to Centers for Medicare & Medicaid Services

(CMS)

• Knowledge of Department of Veteran Affairs (VA) Chief, Business Office, Non-VA Office of Community Care (OCC) Policies

• Review Health Insurance and Uniform Bill claims forms (HCFA and UB) for completeness and accuracy, ensuring all necessary processing information is present

• Ensure medical claims comply with applicable laws and regulations and are in compliance with CPT, HCPCS and ICD-9-CM and ICD-10-CM medical coding standards

• Analyze rejected claims data, review for errors and make appropriate corrections for reprocessing

• Knowledge of VA CBO OCC-Fee Basis Claim System (FBCS) medical claims processing system a. Verification Module- 4.0, 3.2 & 3.1 Versions, Joint Legacy Viewer, 24 Month and facility locator tools, scanned batches, merging of claims. Consistently met and exceeded both production and quality standards. b. Distribution Module- Non-VA Care Authorization review, Review of claim/AUTH Category of Care, Veteran 5-point identification match

• Expedite high priority claims as identified by VISN

• Proficient in all modern office equipment as well as Microsoft Office Applications (Excel, Outlook, Word, Power Point)

• Protects printed and electronic files containing sensitive data

• Talent Management System trainings; Privacy & HIPAA, Information Security Awareness & Rules of Behavior, Government Ethics, Prevention of Workplace Harassment/No Fear

• VistA Codes currently active for most VISN 8 VistA sites VA FSC Federal Supervisor, Robert Gaines 512-***-**** or 318-***-****. adyfa2@r.postjobfree.com TYPE PERSONAL NAME

. Education

• Universidad del Turabo, associate degree on sports training and development. Graduated on June 2017

• Caguas Military Academy, High school diploma, awarded with most improve cadet certificate.

• JROTC Certificate of training in LET1

Skills

Excellent Communication in Spanish and English.

Sales and customer service.

Teamwork, oriented.

Inventory Control.

Supplies receiving and handling.

Equipment Maintenance.

Microsoft Office, Excel, Power Point, World and office equipment’s. Problem Solver

REFERENCES

ILSANY TORRES, 787-***-****

LAURA RODRIGUEZ, 407-***-****

GABRIEL BERRIOS, 787-***-****

AVAILABILITY

Full time

Seven days a week

Reliable Transportation



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