Worked predominantly in healthcare, all customer service jobs, remote
Resume:
Bethany
Hogg
*************@*****.***
Reliable, service-focused nursing professional with excellent patient care and charting skills gained through five years of experience as a CNA. Compassionate and technically skilled in attending to patients in diverse healthcare settings. Dedicated and customer service-oriented individual with defined skills in providing exceptional services in healthcare settings. A pleasant person who has an inherent ability to get along with people owing to a helpful attitude.
Skills
Wound Care Maintenance
Filing and data archiving
Organization & Prioritization
Patient Care
OSHA & HIPPO Compliance
Performing patient lifts and transfers safely
Experience
2012 - 2014
Customer Service Writer / Travel Centers Antioch, TN.
Interacted with customers, listened to their questions and concerns, and provided timely responses. Scheduled appointments, took orders, monitored service progress, calculated charges, and processed payments. Managed complaints, returns and resolved customer grievances. Updated customers on the progress of their vehicle repairs.
2014 - 2017
Caregiver Home Health / Self Employed
Assisted patients with mobilization, health and hygiene, physical fitness, rehabilitation, assistive medical care, and other personal services. Acted as liaison between patient, patient’s family, and medical care organizations.
2017 - 2019
CNA / Valencia Hills Lakeland, FL.
Measured and recorded vital signs like blood pressure and temperature. Supported medical staff in administering care to patients with various injuries, illnesses, or disabilities. Helped patients bathe and maintain proper hygiene. Assisted with feeding patients and ensuring they take their medication.
2019 - 2020
CNA / Lakeland Nursing & Rehabilitation, Lakeland, FL.
Measured and recorded vital signs like blood pressure and temperature. Supported medical staff in administering care to patients with various injuries, illnesses, or disabilities. Helped patients bathe and maintain proper hygiene. Assisted with feeding patients and ensuring they take their medication.
2020 - 2021
Shipping / Walmart Warehouse, Lakeland, FL.
Packed boxes and scanned them to inventory. Staged all pieces at the end of the line for pick up.
Education
05/2012
High School Graduate / Mount Juliet High School, TN.
2017
CNA / Success CNA / Lakeland, FL.
Activities
Very family oriented. Enjoy cooking with family and visiting the Great Smokey Mountain National Park.
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