STEPHANIE M. ADAMSON

Tulsa, Oklahoma

1-539-***-****

adyf6e@r.postjobfree.com

Highly motivated and detail-oriented professional with a strong background in providing exceptional customer service. After taking a hiatus to fulfill the role of a dedicated stay-at-home parent during the COVID-19 pandemic, I am now eager to reenter the workforce in a remote capacity. Possessing excellent communication skills, a compassionate nature, and a knack for problem-solving, I am seeking a remote career in customer service or customer experience. With a proven ability to build positive relationships and deliver exceptional service, I am confident in my ability to contribute to a remote team and provide outstanding support to customers. WORK EXPERIENCE

Small Business Owner/Home Stager

11/2019 to 05/2023

LOVING HOME DESIGN & STAGING SERVICES, LLC

Broken Arrow, Oklahoma

Founded and successfully operated a thriving home staging business, specializing in creating visually stunning and market-ready homes for clients looking to sell their properties. Collaborated closely with homeowners and real estate agents, to assess client needs, understand their vision, and develop tailored staging plans that exceeded expectations. Managed all aspects of the staging process, from initial consultations and budgeting to furniture selection, placement, and artful decor arrangement, ensuring seamless execution and impeccable quality. Orchestrated logistical tasks, such as scheduling, inventory management, and coordination with vendors, to ensure efficient operations and completion of projects. Cultivated strong professional relationships with clients, earning a reputation for exceptional customer service, integrity, and an unwavering commitment to delivering results. Senior Sales and Marketing Manager

01/2015 to 06/2019

Wilton Diversified Media, Inc.

Tulsa, Oklahoma

Spearheaded the marketing efforts and sales strategies for a renowned motivational speaker, spiritual leader, and author, driving brand visibility and increasing event bookings. Developed and executed comprehensive marketing plans to promote the speaker's services and offerings, leveraging a mix of online and offline channels, including social media platforms, email marketing campaigns, and targeted advertising.

Acted as the primary point of contact for prospective clients, responding to inquiries, providing detailed information about the speaker's services, and negotiating contracts and speaking fees to secure bookings. Utilized strong interpersonal and communication skills to build and nurture relationships with event planners, conference organizers, and other industry professionals, fostering partnerships and generating repeat business. Managed all aspects of event scheduling and logistics, coordinating with clients, venues, and technical teams to ensure seamless execution of speaking engagements, workshops, and seminars. Developed and maintained a client database, implementing CRM tools to track leads, manage contacts, and streamline communication, enabling efficient follow-up and personalized client interactions. Property Manager/Leasing Manager

11/2008 to 12/2014

Capital Assets, Inc.

Tulsa, Oklahoma and Northeastern Oklahoma

Oversaw the successful management and leasing operations for a portfolio of residential properties, ensuring optimal tenant satisfaction and maximizing property revenue. Managed all aspects of the leasing process, including advertising vacancies, conducting property tours, screening prospective tenants, and negotiating lease agreements, resulting in high occupancy rates and minimized vacancy periods.

Developed and implemented effective marketing strategies to attract qualified tenants, utilizing various channels such as online listings, social media platforms, and local community outreach. Conducted regular property inspections, identifying and addressing maintenance and repair needs promptly, ensuring the safety and habitability of all units. Managed vendor relationships, soliciting competitive bids for maintenance and repair services, negotiating contracts, and ensuring quality workmanship while maintaining cost-effective operations. SKILLS

Customer service - 10+ years

Sales and Marketing - 10+ years

Merchandising and Plan-o-gram Display - 10+ years

Manager, Team Leader, Trainer - 10+ years

Remote, phone, email, text customer service, customer experience - 5 years EDUCATION

Broken Arrow High School

High school or equivalent

Graduate with Honors - Gifted and Talented Student Broken Arrow- Tulsa County, Oklahoma

08/1987 to 06/1989